Related Manuals for VeriFone VX 600
Summary of Contents for VeriFone VX 600
- Page 1 VX 600 for the iPhone 3G/3Gs Installation Guide VeriFone Part Number DOC087-013-EN-A, Revision A.5...
- Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Micro-USB Port ..........15 Installing/Removing an iPhone into the VX 600 ......16 Installing/Replacing MSAM Cards . - Page 4 Transactions Fail To Process ........30 VX 600...
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Page 5: Preface
REFACE This guide is your primary source of information for setting up the VX 600. Audience This guide is useful for anyone installing a VX 600 device. Basic descriptions of the device features are also provided. Organization This guide is organized as follows:... -
Page 6: Conventions And Acronyms
Light Emitting Diode Merchandise Return Authorization MSAM Micromodule-Size Security Access Module PIN Entry Device Personal Identification Number Secure Digital Subscriber Identity Module Universal Serial Bus VeriFone Part Number Wi-Fi Wireless Fidelity VX 600 3G/3G FOR THE I HONE NSTALLATION UIDE... -
Page 7: H A P T E R Device Overview
PINpad, integrated contactless and NFC ready, all in the smallest most versatile form factor available. The VX 600 is a portable, battery-powered device designed to fit your hands comfortably and is ideal for consumer-facing and merchant facing retail integrated applications. -
Page 8: Features And Benefits
• The VX 600 size is easily able to be dropped in any pocket, or an optional hands-free holster is available that fits the server’s or clerk’s belt so that the POS device can be quickly removed and easily handed to the customer... -
Page 9: Performance And Durability
Contactless version accepts EMV in addition to magnetic stripe contactless payments as well as PIN-based transactions Communication • VX 600 works seamlessly with the attached iPhone to provide a variety of Technology communications including: • GPRS, 3G: Long-range wireless payment for retailers that have no physical location limitations. - Page 10 EVICE VERVIEW Features and Benefits VX 600 3G/3G FOR THE I HONE NSTALLATION UIDE...
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Page 11: Hapter
Installing/Removing an iPhone into the VX 600 • Installing/Replacing MSAM Cards • Manual Startup and Shutdown • Connecting the VX 600 to a Power Source • Connecting the iPhone to a Host Computer via Micro-USB • Battery Behavior (No Power Cable) •... -
Page 12: Selecting A Location
Considerations by the carholder entering the PIN. • Hand the VX 600 directly to the cardholder for them to enter their PIN. • Encourage the cardholder to hold the VX 600 close to avoid allowing others to see the information entered. -
Page 13: Unpacking The Shipping Carton
Remove all plastic wrapping from the unit and other components. Remove the clear protective film from the unit. Do not use a unit that has been damaged or tampered with. The VX 600 comes CAUTION equipped with tamper-evident labels. If a label or component appears damaged or if the device appears to have been opened, please notify the shipping company and your VeriFone representative or service provider immediately. -
Page 14: Front View
Figure 2 VX 600 Device Features • An MSAM (Micromodule-Size Security Access Module) compartment, is located on the left side of the device. The VX 600 contains an MSAM cardholder to support stored-value card programs or other merchant card requirements. •... -
Page 15: Back View
An optional CTLS/NFC antenna below the LED meter for contactless payments Power Port The VX 600 provides a power port to connect to an external power source. The device uses the same power adapter as the iPhone. Micro-USB Port The VX 600 also provides a micro-USB port to connect to a host computer through a standard USB to Micro-USB cable (VPN CBL000-021-01-A). -
Page 16: Installing/Removing An Iphone Into The Vx 600
ETUP Installing/Removing an iPhone into the VX 600 Installing/ You need to install an iPhone into the VX 600 to perform any transaction. You can Removing an also install an iPhone into the VX 600 to synchronize data and download iPhone into the applications. -
Page 17: Installing/Replacing Msam Cards
EVICE ETUP Installing/Replacing MSAM Cards Installing/ When you first receive your VX 600, you may need to install an MSAM card or you Replacing MSAM may need to replace old cards. Cards Observe standard precautions when handling electrostatically sensitive devices. -
Page 18: Connecting The Iphone To A Host Computer Via Micro-Usb
Host the VX 600. Computer via USB bus power is used to charge both iPhone and the VX 600. When the Micro- Micro-USB USB cable is plugged into the device, it charges the VX 600 to at least 90% capacity before charging full charging the iPhone. -
Page 19: Battery Behavior (No Power Cable)
When provided with external power, the VX 600 device charges its internal battery (No Power to 90%. No transactions are allowed while the VX 600 charges its battery, but the Cable) iPhone can be operated on its own battery power. When the VX 600 battery reaches 90% charge, the VX 600 provides pass-through power to the installed iPhone, and transactions can be executed using the iPhone and VX 600. -
Page 20: Conducting Wireless Transactions
SIM card, refer to the appropriate Apple documentation or visit the Apple Web site. Using the The VX 600 supports credit and debit card transactions. The magnetic stripe Magnetic Stripe reader is located on the right side of the VX 600. -
Page 21: Using The Ctls Reader (Optional)
SIM card, refer to the appropriate Apple documentation or visit the Apple Web site. Using the CTLS The VX 600 supports contactless credit/debit card transactions. To perform a Reader contactless transaction, gently tap the card or hold the card against the surface of (Optional) the contactless antenna, which is marked by the CTLS symbol. -
Page 22: Using The Barcode Reader
EVICE ETUP Using the Barcode Reader Using the To use the barcode reader, press the Action buttons (see Figure 2 Figure Barcode Reader Figure 11 Using the Barcode Reader VX 600 3G/3G FOR THE I HONE NSTALLATION UIDE... -
Page 23: Hapter
HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the VX 600 device. Power Charging via USB to computer system or power adapter: 5V DC 0.5 A or 5V DC 1.0 A Temperature • Operating temperature: 0° to 40°C (32° to 104°F) •... - Page 24 PECIFICATIONS External Dimensions VX 600 3G/3G FOR THE I HONE NSTALLATION UIDE...
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Page 25: Hapter
Gently swab the contacts with alcohol or contact cleaner to remove the dirt. It is important that the exposed contacts of the VX 600 battery stay clean and unbent. Avoid touching the recessed area on the device. Finger oils tarnish contacts, CAUTION causing bad connections. - Page 26 AINTENANCE Smart Card Reader VX 600 3G/3G FOR THE I HONE NSTALLATION UIDE...
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Page 27: Hapter
Monday - Friday, 8 A.M. - 8 P.M., Eastern time • International – Contact your VeriFone representative Returning a Before returning a VX 600, you must obtain an MRA number. The following Device for procedure describes how to return one or more devices for repair or replacement Service (U.S. -
Page 28: Accessories
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each VX 600 you return to VeriFone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 29: Hapter
Device Display • Recharge the battery. Does not Show • Connect the VX 600 into a known-good power supply (if available) to see if Correct/ this clears the problem. Readable Info • If the problem persists, contact your local VeriFone representative for assistance. -
Page 30: Blank Display
• Ensure that you are swiping cards properly. With the VX 600 card reader, the black magnetic stripe on the card should face down and inward, toward the iPhone and must be inserted from the top of the device (see Figure •... - Page 31 ROUBLESHOOTING UIDELINES Transactions Fail To Process VX 600 3G/3G FOR THE I HONE NSTALLATION UIDE...
- Page 32 (2) this device must accept any interference received, including interference that may cause undesired operation. Digital apparatus (ICES003) This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada. VX 600 3G/3G FOR THE I HONE NSTALLATION...
- Page 33 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA 1-800-VERIFONE www.verifone.com VX 600 for the iPhone 3G/3Gs Installation Guide VeriFone Part Number DOC087-013-EN-A, Revision A.5...