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Oppo A11W User Manual
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Oppo A11W User Manual

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V0.1.1
50198063

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Summary of Contents for Oppo A11W

  • Page 1 V0.1.1 50198063...
  • Page 2 This user manual provides the product safety information. Before using the phone, please read the Important Information Guide (IIG) carefully. OPPO have preinstalled the Quick Guide application and some operational suggestions in your device, please read both carefully.
  • Page 3 To the maximum extent permitted by applicable law, under no circumstances shall OPPO or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
  • Page 4 Safety Please read the following instructions before useing the mobile phone Without following these instructions it might be dangerous or illegal. Further information about safety are provided by this user manual. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 Only qualified personnel or OPPO technician may install or repair this product. Please use the exclusive accessories and batteries approved by OPPO. Accessories which are not approved by OPPO may damage the phone and it. may cause danger. Water-resistance The device is not water-resistant. Please keep it dry.
  • Page 6 Battery precautions in use Please do not weld battery terminals. Otherwise, it may cause battery leakage, overheat, explosion and fire. Please do not press or pierce the battery with hard objects (for example needle or other sharp objects must not be placed in your back pocket), to avoid damage, battery leak, overheating or fire. Battery liquid may be harmful if contacted with skin or clothes, your skin might be hurt.
  • Page 7 Please keep the battery away from moist or wet areas from moisture. Otherwise, it may cause battery ▶ overheat, fuming and corrosion. Do not place the battery directly to sunlight, car or other high temperature areas. Otherwise, battery ▶ leakage and overheat may make battery performance descend and service life affected. Keep the battery in a well-ventilated area.
  • Page 8 To save power and extend the battery life, please do as follows: Please do not charge or make calls during rainstorm. Please do not place the charger near a container ▶ with water in order to avoid charger overheat, electric leakage and other troubles caused by splashing water.
  • Page 9 Charger precautions in use Please only use OPPO charger. Please ensure to use only the charger offered by the manufacturer. ▶ Using unauthorized charger may cause danger and violate the authorization of the phone and the guarantee article.

  • Page 10: Driving Safely

    Areas with humidity, dust or huge vibration (as troubles might be caused) ▶ Areas near TV, radio and other electrical appliances (image or sound effect might be affected). ▶ Adapter shall be installed near the equipment and shall be easily accessible. ▶...

  • Page 11: Operating Environment

    Operating environment This special regulation shall be observed wherever you are. And you shall switch off the device when ▶ phone use is prohibited or when it may cause interference or danger. Mobile phone may interfere with normal operations of electronic equipment and medical device. Please ▶...
  • Page 12 FCC Statement: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized to operate the equipment.
  • Page 13 CE certification information (SAR This device was tested for typical body-worn operations with the back of the handset kept kept 1.5cm away from. To maintain compliance with RF exposure requirements, use accessories that maintain a 1.5cm separation distance between the user's body and the back of the handset. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly.
  • Page 14 Do not disassemble or modify the phone. Otherwise, it may cause phone damage, electric leakage and circuit troubles. Your phone can only use OPPO authorized batteries and chargers. Using other products may cause battery leakage, overheat or fire. OPPO will not take any responsibility for accidents or problems caused by using accessories that are not approved by OPPO.
  • Page 15 All other equipment shall: a) protect the user from unintentional acoustic outputs exceeding those mentioned above; and b) have a standard acoustic output level not exceeding those mentioned above, and automatically return to an output level not exceeding those mentioned above when the power is switched o ; and c) provide a means to actively inform the user of the increased sound pressure when the equipment is operated with an acoustic output exceeding those mentioned above.
  • Page 16 Care and Maintenance Your phone is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you observe warranty terms and prolong the life of the device. If the screen comes in contact with liquid, metal dust or other objects, please clean immediately. Please do not touch the connection port of the phone, because static electricity may harm the components in the device.
  • Page 17 Please keep the phone out of the reach of children, in order to protect them from causing injuries. Do not place the phone on uneven or unstable table to avoid dropping the device. Your phone, battery and charger are not waterproof, please do not use it in bathroom or other high humidity areas, and avoid getting it wet by rain.
  • Page 18 European Union (EU). OPPO Mobile Warranty Information I: Service Terms Thank you for using OPPO mobile phone. We will provide our product with comprehensive warranty services in accordance with applicable national laws and regulations.
  • Page 19 In case of any conflict between the following policies and the National Policies, or Commissions; the national policies shall prevail. 1. Within 12 months from the purchasing date, if any performance fault listed in the Schedule "Mobile Phone Performance Failure Table" occurs on your device, consumer can claim for a maintenance. The accessories such as charger, data cable, headset and battery (including internal battery) have a 6-month warranty.
  • Page 20 5. Our warranty does not cover the other accessories for the product (for instance: the user manual, warranty card, etc.). Note: The above warranty is only valid for the products sold in this country. OPPO has the power of final review and interpretation for the warranty policy.
  • Page 21 4. If water enters the device or it is seriously damaged by human factors, therefore it requires repair, and the customer needs to sign first there pair agreement form with the OPPO Customer Service Centre; 5. All components, parts and accessories replaced during the warranty period belong to the Company.
  • Page 22 3.The Customer shall return the mobile phone by presenting the OPPO Mobile Phone Repair Form. In case the Customer loses the Customer Copy, the Customer shall go through the loss reporting procedures with his/her personal ID or valid proof of identity before being able to return the mobile phone two ( 2) days later.
  • Page 23 Performance Failure Table Name Performance failure Failure of functions listed in the user manual No display / typos / drain plan Can not boot / can not login or communicate No vibration Dialling error Accidental shutdown Device Poor SIM card contact Button control failure No sound/no sound in one direction or abnormal volume Casing breakage due to structural or material factors;...
  • Page 24 Customer Service Hotline Brief introduction The Customer Service Hotline mainly deals with customer inquiries about OPPO mobile phones, providing fast solutions, as soon as possible, or forwarding the inquiries to the relevant departments, urging them to solve the problem(s) in a timely manner and provide solution(s) to the customer with feedback.
  • Page 25 0PPO Mobile Phone Repair Records Maintenance Record #1 Service Center Name: Maintenance Date: Fault Description: Maintenance Description: Original IMEI / ESN: New IMEI / ESN: Maintenance personnel signature:...

  • Page 26: Warranty Card

    WARRANTY CARD User Information: User Name: Phone No.: User Address: Zip Code: E-mail: Product Information&Dealer Information: Model/Color/IMEI: Dealer's Name: Date of purchase:...
  • Page 27 This guide will show you how to use the phone and its important functions. If you need more detailed instruction, please switch on the phone and select “Tools-User manual”. You may also visit OPPO official website to get more information about the phone.
  • Page 28 Functions of components 1. Light sensor&infrared sensor; 2. Front camera; 3. Volume button; 4. Power button; 5. Menu key 6. Home Key; 7. Return key. Light sensor: This component will automatically detect the light intensity and adjust the screen brightness according to the light intensity for your convenience. Infrared sensor: This component will automatically detect the distance between the body and the phone during calls.
  • Page 29 SAR Values The highest SAR values under the CE guidelines for this device model are: W/kg(Head ) and W/kg(Body). The highest SAR values under the India national guidelines for this device model are: W/kg(Head ) and W/kg(Body). Standby and call duration Type WCDMA Duration...
  • Page 30 Performance parameters Product name Mobile phone Product model OPPO A11w Main screen parameters 4.5 inch(854x480) Dimension 132.8 × 66.6 × 8.95(mm) Weight 4.76 ounces (135 grams) Battery 2000 mAh 5-Megapixel Rear, 2-Megapixel Front Camera Operating temperature -10°C – 45°C Standard accessories You are provided with the following standard accessories: 1 Phone, 1 Charger, 1 Earphone, 1 Battery, 1 USB data cable, 1 Safety Guide, 1 Quick Guide.
  • Page 31 Quick Guide OPPO A11w...
  • Page 32 The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device Types OPPO A11w (FCC ID: R9C‐A11W) has also been tested against this SAR limit. The highest SAR value reported under this standard during product certification for use when properly worn on the body is 1.166 W/kg and for head is 0.390W/kg.