Alcatel-Lucent 8078s Bluetooth Premium User Manual page 6

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7.29 C
ONTACTING YOUR ADMINISTRATOR
8 'MEET ME' CONFERENCE........................................................................................................................... 57
8.1 I 'M
NITIATE A EET ME
8.2 J 'M '
OIN A EET ME
9 ACD: AGENT SET/ SUPERVISOR STATION ................................................................................................... 58
9.1 A ........................................................................................................................................... 58
GENT SET
9.2 O
PEN AN AGENT SESSION
9.3 ACD
APPLICATION WELCOME SCREEN
9.4 C
LOSE AN AGENT SESSION
9.5 S
UPERVISOR STATION
9.6 O
PEN A SUPERVISOR SESSION
9.7 P
ROCESSING GROUP
9.8 S
UPERVISION OR ACCEPTANCE OF AN ASSISTANCE REQUEST
9.9 C
LOSE A SUPERVISOR SESSION
10 USE THE TELEPHONE IN SIP OR 'SAFE ' MODE ............................................................................................ 61
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10.1 M
AKING A CALL
10.2 M
AKE A CALL USING THE PERSONAL PHONE BOOK
10.3 R
EDIALING THE LAST NUMBER DIALED
10.4 R
ECEIVING A CALL
10.5 M
AKING A SECOND CALL DURING A CONVERSATION
10.6 A
NSWERING A SECOND CALL DURING A CONVERSATION
10.7 P
LACING A CALL ON HOLD
10.8 S
WITCHING BETWEEN CALLS
10.9 T
RANSFERRING A CALL
10.10 T -
HREE WAY CONFERENCE WITH INTERNAL AND
10.11 M ,
UTE SO THAT YOUR CALLER CANNOT HEAR YOU
10.12 A
DJUST AUDIO VOLUME
10.13 F
ORWARDING CALLS TO ANOTHER NUMBER
10.14 A
DJUSTING THE AUDIO FUNCTIONS
10.15 S
ELECTING LANGUAGE
10.16 S DTMF
ENDING
11 ACCESSORIES ........................................................................................................................................... 67
11.1 H .......................................................................................................................................... 67
EADSETS
11.2 C
ONFERENCE MODULE
11.3 EHS
INTERFACE
12 GUARANTEE AND CLAUSES ....................................................................................................................... 68
12.1 S I
AFETY NSTRUCTIONS
12.2 R S
EGULATORY TATEMENTS
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Copyright© ALE International 2017
8AL90339ENAAed01
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'
CONFERENCE
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CONFERENCE
) - A
(L O
OG N GENT SET
- A
) .................................................................................................. 59
(L O
OG FF
.......................................................................................................................... 59
(L O ) ............................................................................................... 59
OG N
- S
UPERVISOR ENTRY
............................................................................................................ 60
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) ...................................................................................................... 63
(
HOLD
(B
ROKER CALL
...................................................................................................................... 63
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SIGNALS
....................................................................................................................... 67
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................................................................................ 58
............................................................................ 58
GENT SET
/ ..................................................................... 59
WITHDRAWAL
............................................................... 60
............................................................................. 61
............................................................................ 62
..................................................................... 63
) ..................................................................................... 63
/
OR EXTERNAL CALLERS
............................................................................ 64
(
IMMEDIATE FORWARD
( ) .................. 64
CONFERENCE
) ................................................. 64
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