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LIMITED WARRANTY STATEMENT
Unless otherwise specifi ed, all commercial cooking equipment manufactured by Wells Manufacturing
is warrantied against defects in materials and workmanship for a period of one year from the date of
original installation or 18 months from the date of shipment from our factory, whichever comes fi rst,
and is for the benefi t of the original purchaser only. This warranty is the complete and only warranty,
expressed or implied in law, or in fact, including but not limited to, warranties of merchantability or
fi tness for any particular purpose, and/or for direct, indirect, or consequential damages in connection
with Wells products. This warranty is void if it is determined that, upon inspection by an authorized
service agency, the equipment has been modifi ed, misused, misapplied, improperly installed, or
damaged in transit or by fi re, fl ood or act of God. It also does not apply if the serial nameplate has
been removed, or if service is performed by unauthorized personnel. The prices charged by Wells
Manufacturing for its products are based upon the limitations in this warranty. Seller's obligation
under this warranty is limited to the repair of defects without charge by a Wells Manufacturing
factory authorized service agency or one of its sub-service agencies. This service will be provided
on customer's premises for non-portable models. Portable models [see list of portable models below]
must be taken or shipped to the closest authorized service agency, transportation charges prepaid,
for service. In addition to restrictions contained in this warranty, specifi c limitations are shown in the
Service Policy and Procedure Guide. Wells Manufacturing authorized service agencies are located
in principal cities. This warranty is valid in the United States and Canada and void elsewhere. Please
consult your telephone directory, your foodservice equipment dealer, or contact Wells Manufacturing
directly for information and other details concerning warranty.
PARTS WARRANTY
All genuine Wells replacement parts are warrantied for ninety [90] days from date of purchase on
non-warranty equipment. This parts warranty is limited only to replacement of the defective part[s].
Any use of non-genuine Wells parts completely voids any warranty.
SERVICES AND EXPENSES NOT COVERED BY WARRANTY
• Travel time and mileage rendered beyond the 50-mile
radius limit
• Mileage and travel time on "portable" equipment
[see below]
• Labor to replace such items that can be replaced easily
during a daily cleaning routine [e.g., removable kettles
on fryers, knobs, grease drawers on griddles, etc.]
• Replacement of normal wear items such as bulbs,
fuses, etc.
• Charges incurred by delays, waiting time, or operating
restriction that hinder the service technician's ability
to perform service. Any overtime premium will be
charged to the buyer.
PORTABLE EQUIPMENT
Wells will not honor service bills that include travel time and mileage charges for servicing any products
considered "portable" in nature. These products should be taken to the service agency for repair.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes
the entire warranty.
Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our Service Department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.
i
• Voltage conversions or gas conversions
• Pilot light adjustment
• Miscellaneous adjustments
• Thermostat calibration and bypass adjustment
• Resetting of circuit breakers, safety controls,
or reset buttons
• Installation of equipment
• Cleaning of equipment
• Seasoning of griddle plates
• Repair of damage created during transit, delivery,
or installation or created by an act of God
• All labor must be performed during regular working
hours.
Business hours: 8:00 a.m. to 4:30 p.m.
Central Standard Time
Telephone: 314.678.6314 Fax: 314.781.2714
Email: customerservice@star-mfg.com
Website: www.wells-mfg.com
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