• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic:
Related concepts
Scan Resolution Guidelines
Related topics
Scanning
Wi-Fi Networking
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Copies are Cut Off
Product Makes Noise When It Sits for a While
Parent topic:
Related concepts
Print Head Cleaning
Print Head Nozzle Check
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic:
Solving Network Problems
Solving Problems
Solving Copying Problems
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