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Problem
I cannot make a call.
Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
late.
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
Answering system
Problem
The unit does not record new
messages.
Cause/solution
R The dialling mode may be set incorrectly. Change the
setting (page 14).
R You dialled a call restricted number (page 30).
R The key lock feature is turned on. Turn it off (page 18).
Cause/solution
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the hub and the
telephone line jack. Contact your DSL/ADSL provider for
details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your phone service provider, the unit may
display the caller's information at the 2nd ring or later. Set
the first ring to "Off" (page 25).
R Move closer to the hub.
R Edit the phonebook entry name to fit in 1 line of text
(page 20).
Cause/solution
R The answering system is turned off. Turn it on (page 33).
R The message memory is full. Erase unnecessary
messages (page 34).
R The recording time is set to "Greeting Only". Change
the setting (page 38).
R Your phone service provider's voice mail service may be
answering your calls before the unit's answering system
can answer your calls. Change the unit's number of rings
setting (page 38) to a lower value, or contact your phone
service provider.
Useful Information
49
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