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Toshiba e-STUDIO 16 Quick Reference Manual

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  • Page 2 If you experience trouble with this facsimile machine, please contact your authorized Toshiba dealer for repair/warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network, until the problem is resolved.
  • Page 3 For Canada only NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to connect a facsimile to the facilities of their local telecommunications company.
  • Page 4 à la seule condition que la somme d’indices d’equivalence de la sonnerie de tous les dispositifs n’excède pas 5. TOSHIBA OF CANADA LIMITED Office Product Group 191 McNABB STREET MARKHAM, ONTARIO L3R 8H2 For New Zealand only “The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted...

  • Page 5: Preface

    * When the digital copier is used as a copier and a printer, be sure to read the Operator’s Manual (for Copying Function) and Operator’s Manual (for Printer Function). I To ensure correct and safe use of the Toshiba Digital Copier e-STUDIO16/20/25, this Operator’s Manual describes safety precautions according to the following three levels of warning: The meaning of these signal words are as follows.

  • Page 6: Features Of The E-Studio16/20/25 Internet Fax Functions

    MDN message back to the original sender. • Additional Functions Enables users to configure the FTP (File Transfer Protocol) login name and the password for TOSHIBA Viewer, the server address of the ImageVision2000/SmartLink, and frame type for the Novell communication.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS PREFACE ............................4 Features of the e-STUDIO16/20/25 Internet Fax Functions ............5 TABLE OF CONTENTS ........................6 PRECAUTIONS ..........................8 Precautions for Internet Transmission ................... 8 INTRODUCTION ..........................1-1 1. BEFORE CONNECTING THE MACHINE TO INTERNET ............1-3 Configuration of the CD-ROM ....................
  • Page 8 TROUBLESHOOTING ........................3-1 1. ERROR MESSAGES ......................... 3-3 Operation Error .......................... 3-3 Check E-mail Error ........................ 3-3 Input Error ..........................3-4 Others ........................... 3-5 Transmission/Reception Error ....................3-6 Internet Fax Transmission Error .................... 3-6 Internet Fax Reception Error ....................3-6 2.

  • Page 9: Precautions

    PRECAUTIONS Precautions for Internet Transmission Transmissions using the Internet Fax function are the same as E-mail transmissions. Before you start to use the Internet Fax function, it is recommended that you read this section and understand the precautions for Internet Transmission. •...

  • Page 10: Introduction

    INTRODUCTION 1. BEFORE CONNECTING THE MACHINE TO INTERNET ..........1-3 Configuration of the CD-ROM ..................1-3 POP and SMTP ......................1-3 Confirmed E-mail Server ....................1-4 2. INTERNET FAX TRANSMISSION OVERVIEW ............. 1-5 Internet Fax to Internet Fax .................... 1-5 Internet Fax to/from Client Computers ................
  • Page 11 INTRODUCTION...

  • Page 12: Before Connecting The Machine To Internet

    The configuration of the CD-ROM and the purposes for each folder are as described below. • \Toshiba Viewer via Network Includes the Setup.exe to install the TOSHIBA Viewer. • \InternetFax Operators Manual Includes the Internet Fax Operators Manual (PDF file type).

  • Page 13: Confirmed E-Mail Server

    Confirmed E-mail Server The following table shows the list of E-mail servers that the Internet Fax kit supports. Server Name Version Sendmail 8.9.1 Qpopper 3.0.2 Sendmail 8.9.3 Qpopper 3.0.2 Microsoft Exchange Qmail 1.03 LotusDomino 5.0.1a (Intl) * Products names in this manual are the trademarks or registered trademarks of their respective companies. Note The mail server listed above may, or may not be used depending on your environment.

  • Page 14: Internet Fax Transmission Overview

    2. INTERNET FAX TRANSMISSION OVERVIEW The following is an overview of the various transmissions that can be performed using the Internet Fax function. Internet Fax to Internet Fax The machine can send a document to another Internet Fax machine through the Internet or Intranet. The document is sent as an E-mail to the Internet Fax machine.

  • Page 15: Onramp Gateway Transmission

    Onramp Gateway Transmission The machine can convert received fax documents into E-mails, and forward them to other Internet Fax machines or client computers using Onramp Gateway transmission. The machine can create the ITU-T relay mailbox which the E-mail addresses are registered as end stations to achieve the Onramp Gateway transmission.

  • Page 16: Offramp Gateway Transmission

    Offramp Gateway Transmission The machine can forward received E-mail documents to any facsimile through the public telephone line using Offramp Gateway transmission. If another Internet Fax machine or client computer sends a document to the Internet Fax machine through the Internet or Intranet, then the Internet Fax machine can forward the document to another facsimile through the public switched telephone network.

  • Page 17: Facsimile Unit Description

    3. FACSIMILE UNIT DESCRIPTION Rear View Green Indicator The indicator that lights while the network interface card is properly connected to the network. Amber Indicator The indicator that blinks while data is being communicated. 10BASE-T/100BASE-TX I/F Connection for the 10BASE-T or 100BASE-TX cable to an Ethernet network.

  • Page 18: Basic Functions

    BASIC FUNCTIONS 1. RECEIVE E-MAIL ......................2-3 Receiving Modes ......................2-3 Automatic Receiving Mode ..................2-3 Manual Receiving Mode ..................... 2-4 Receiving from SMTP Server ..................2-4 Output Print Format for Receiving E-mail ............... 2-5 Text Body Output ......................2-5 Header Output ......................
  • Page 19 BASIC FUNCTIONS...

  • Page 20: Receive E-Mail

    1. RECEIVE E-MAIL Receiving Modes The methods to receive an E-mail vary according to the type of protocols used for receiving an E-mail. When “POP” is selected for the Receive Mode, the following receiving methods are available: • Auto Receive The machine accesses the E-mail server at specified intervals to check whether any E-mail has been delivered.

  • Page 21: Manual Receiving Mode

    Manual Receiving Mode Press the key twice time to enter the I-Fax ENTER E-MAIL ADDRESS(256MAX): JUL04-2001 11:30AM M :100% mode. RESOLUTION: 200dpi :AUTO COMM.OPTION CHECK E-MAIL Press the key. Searching... • Your machine starts searching E-mails. Searching is completed. • When the E-mail has been received, the following screen ENTER E-MAIL ADDRESS(256MAX): appears and starts printing.

  • Page 22: Output Print Format For Receiving E-Mail

    This output is printed when the Print Text Body is set to ON or the E-mail has only the text body section and no attached image files. P3-23 OPERATOR’S MANUAL FOR INTERNET FACSIMILE FUNCTION Chapter 3 SETUP - E-MAIL PROPERTIES SETUP - Print Text Body Setting ➀ From :"User01"<user01@toshiba.com> ➁ :<ifax@toshiba.com> ➂ Date :Wed, 04 Jul 2001 11:53:43 +0900 ➃...

  • Page 23: Header Output

    Chapter 3 SETUP - E-MAIL PROPERTIES SETUP - Print Header Setting ---- JUL-04-01 11:21 Received Mail ---- Received from ttake02 (T_TAKE02 [192.1.4.35]) by marshal.toshiba.com with SMTP (Microsoft Exchange Internet Mail Service Ver rsion 5.5.2448.0) id GDXCQP2K; Wed, 04 Jul 2001 11:23:18 +0900 Message-ID: <003601c0a2c0$65c7fs40$230401c01c0@ttake02>...

  • Page 24: Send E-Mail

    2. SEND E-MAIL The operation to send an Internet Fax can be divided into 3 parts. Selecting the Send Mode Setting the Scanning Condition Specifying the recipients This section describes the instructions based upon the procedure above. How the machine sends scanned data: When the document is sent to an E-mail address, the document is converted to TIFF-FX images.

  • Page 25: Entering Scan To E-Mail Mode

    Entering Scan to E-mail Mode Press the key to enter the Scan to E-mail mode. ENTER E-MAIL ADDRESS(256MAX): JUL04-2001 11:30AM M :100% RESOLUTION: 400dpi :AUTO How to Set Scanning Condition After selecting the Send Mode, you can specify the resolution, compression, paper size, and image density for scanned data.
  • Page 26 Use the key to select whether you DO YOU KNOW THE RECEIVER COMPRESSION ? know the receiver compression. 1.YES • When you know the receiver’s compression mode and want 2.NO to specify the compression mode, select “1.YES” and press key. Go to next step. •...

  • Page 27: How To Set Image Density

    How to Set Image Density Set the exposure according to the contrast of the original that you are sending. ENTER E-MAIL ADDRESS(256MAX): Press the key at the Internet Fax Mode or JUL04-2001 11:30AM M :100% Scan to E-mail Mode. RESOLUTION: 200dpi :AUTO •...

  • Page 28: Specifying The Recipients

    Specifying the Recipients After you select the Send Mode and set the receiver’s capacities (optional), you specify recipients and send an Internet Fax now. This machine can send an Internet Fax using the following methods. • Direct Input Input the E-mail address directly to send a document. •...

  • Page 29: Sending Internet Fax By Direct Input

    Sending Internet Fax by Direct Input :ifax@toshiba.com Enter the E-mail address using the Keypad at the JUL04-2001 11:30AM M :100% Internet Fax Mode or Scan to E-mail Mode. RESOLUTION: 200dpi :AUTO • If you make a mistake, you can edit the entered address using the following keys on the control panel or the function keyboard.

  • Page 30: Sending Internet Fax By One Touch Key

    Select whether scanning another original. SCAN NEXT ORIGINAL? 1.YES When you require scanning another original, select “1.YES” 2.NO and press the key to scan another original. • When you do not require scanning another original, select “2.NO” and press the key to complete the operation.

  • Page 31: Sending Internet Fax By Alphabet Dialing

    TELEPHONE NUMBERS LIST Press the ) key. ABB. NUMBER: • When you set the original on the glass, go to step 5 and continue the operation. LONDON OFFICE • When you set the original on the ADF or RADF, the machine scans the original and sends the Internet Fax.

  • Page 32: Sending Internet Fax By Sent History Dialing

    Scan to E-mail Mode. 2.SEARCH NAME 3.GROUP NUMBER Press to select “4.SENT HISTORY”. 4.SENT HISTORY SENT HISTORY The Sent History list are displayed. Select the user01@toshiba.com destination using the key. user02@toshiba.com user03@toshiba.com SCANNING TO MEMORY Press the ) key. JOB NUMBER : XXX •...

  • Page 33: Sending Internet Fax By Reception History Dialing

    Scan to E-mail Mode. 2.SEARCH NAME 3.GROUP NUMBER Press to select “5.RECEPTION HISTORY”. 4.SENT HISTORY 5.RECEPTION HISTORY RECEPTION HISTORY The Reception History list are displayed. Select the user01@toshiba.com destination using the key. user02@toshiba.com user03@toshiba.com SCANNING TO MEMORY Press the ) key. JOB NUMBER : XXX •...

  • Page 34: Sending Internet Fax By Group Dialing

    Sending Internet Fax by Group Dialing TELEPHONE NUMBERS LIST Press the key at the Internet Fax Mode or 1.ABB. NUMBER Scan to E-mail Mode. 2.SEARCH NAME 3.GROUP NUMBER Press to select “3.GROUP NUMBER”. TELEPHONE NUMBERS LIST Enter the Group Number (1 to 1999) assigned to the GROUP NUMBER (1-1999): desired E-mail addresses group.
  • Page 35 • When the E-mail addresses of all the desired remote parties are entered, go to step 5. • To delete or modify an E-mail address already programmed to a Manual Group Dial, go to step 4. 001. ifax@toshiba.com Select “REVIEW LIST” and press the key. 002. LONDON OFFICE 003.

  • Page 36: Troubleshooting

    TROUBLESHOOTING 1. ERROR MESSAGES ..................... 3-3 Operation Error ......................3-3 Check E-mail Error ..................... 3-3 Input Error ........................3-4 Others ......................... 3-5 Transmission/Reception Error ..................3-6 Internet Fax Transmission Error ................. 3-6 Internet Fax Reception Error ..................3-6 2. Error Code Printed on Report ..................3-7 Transmit Code ........................
  • Page 37 TROUBLESHOOTING...

  • Page 38: Error Messages

    1. ERROR MESSAGES If an abnormal condition arises in the machine or an incorrect operation is performed, an alarm buzzer is generated for about 4 seconds and a message to indicate the nature of the error appears in the LCD Display.

  • Page 39: Input Error

    Input Error The following table describes error messages displayed when inputting address, number, or others. Error Message Cause Solution The Network Interface Card or The Network Interface Card or Network access Internet Fax unit has been Internet Fax unit must be replaced. error damaged.

  • Page 40: Others

    Others The following table describes other error messages displayed during operation. Error Message Cause Solution During registration of the One Touch Delete unnecessary destinations Entry memory full Key or Speed Dial, or during the and try again. Internet Fax transmission is performed, there is not enough memory to store the phonebook data because too many destinations...

  • Page 41: Transmission/Reception Error

    Transmission/Reception Error Internet Fax Transmission Error The following table describes other error messages displayed during sending the Internet Fax. Error Message Cause Solution An error occurs during sending the Print the Transmission Journal and E-mail error Internet Fax. check the error code. Refer to “Error Code Printed on Report”...

  • Page 42: Error Code Printed On Report

    2. Error Code Printed on Report When an Error Code is printed as a status indication on Transmission Reports, etc. related to Internet Fax transmission, refer to the following description for the applicable Error Code to determine the cause and solution. Transmit Code Error Code Cause...

  • Page 43: Receive Code

    Receive Code Error Code Cause Solution Sequence problem occurs in Check the connector cable is IEEE1284 interface. correctly connected. If the error repeatedly occurs, the Internet Fax unit may be required to be replaced. Call for service. The received image data or text Contact your sender to resend the data is damaged.
  • Page 44 Error Code Cause Solution The Offramp Gateway transmission This Offramp Gateway transmission is terminated because of the may be sent by unknown user. The Gateway Security. E-mail for the Offramp Gateway transmission is printed if the Gateway Print is programmed. Check the printed document and check the sender.
  • Page 45 3-10 TROUBLESHOOTING...
  • Page 46 TOSHIBA Viewer via Network Version OPERATOR’S MANUAL...

  • Page 47: License Agreement

    LICENSE AGREEMENT Wordcraft International Limited Unimessage Pro Software Licence Agreement CONDITIONS OF PURCHASE Software is licensed subject to the limitations on permitted use. No refund will be given after the purchaser has installed the software. This Licence shall continue for as long as the Product is in use. Failure to comply with the terms and conditions detailed below will result in termination of the licence.
  • Page 48 Changing the Device Configuration ................... 3-4 Create the new settings file ....................... 3-4 Add/Edit Phonebook contacts on the e-STUDIO16/20/25 ............3-5 Change the settings ........................3-6 Saving the Phonebook ......................3-8 Save new phonebook ........................ 3-9 Finding items stored in TOSHIBA Viewer folders ..............3-10...

  • Page 50: Introduction

    INTRODUCTION 1. INTRODUCTION ........................1-2...
  • Page 51 • Create or edit the Phone/Fax numbers and E-Mail addresses stored in your e-STUDIO16/20/25 from the PC. • Creating contacts in your TOSHIBA Viewer via Network Phonebooks for frequently used fax numbers and e-mail addresses. This manual gives instructions on how to install TOSHIBA Viewer via Network and basic information about some of the other functions listed above.
  • Page 52 INSTALLATION 1. INSTALLATION AND DEVICE CONFIGURATION ..............2-2 Configuration of the CD-ROM ....................2-2 Computer Requirements ......................2-2 2. INSTALLING THE TOSHIBA Viewer ..................2-3 Installation ..........................2-3 Device Setup ..........................2-5 Uninstalling the TOSHIBA Viewer ................... 2-10...

  • Page 53: Installation And Device Configuration

    Viewer will run faster when used on a PC with a faster processor or with more RAM. If you are using other applications on your PC at the same time as TOSHIBA Viewer, a faster processor and additional RAM are highly recommended.

  • Page 54: Installing The Toshiba Viewer

    INSTALLING THE TOSHIBA Viewer Before installing TOSHIBA Viewer, your TOSHIBA e-STUDIO16/20/25 must be connected to your PC via a LAN cable suitable for bi-directional communications. NOTE Please make sure that following terms are satisfied. • When using Windows NT 4.0, make sure you have Administrator access rights.
  • Page 55 INSTALLING THE TOSHIBA Viewer (Cont.) Read the Software License Agreement • If you agree the License Agreement, click Yes. • If you click No, exit the Installation. The Installation is not completed. Choose the Destination Location • Click Next. Select the Program Folder •...

  • Page 56: Device Setup

    This device setup wizard can be operated by running the Unimessage Pro Startup Wizard in Program Folder as well. Every time you operate the device setup, a new TOSHIBA Viewer utility is created. Unimessage Pro device wizard appears • Enter the details for each entry field.
  • Page 57 Next. • Click Next. Select the manufacturer of your fax and the device model • Select Toshiba in the Manufacturers field and the model that is connected to your PC in the Models field. • Click Next.
  • Page 58 Enter System Device Name and Descriptive Device Name • Default System Device Name and Descriptive Device Name are already entered.Rename them if required. Select Typical for the type of Setup • Click Next. Enter Network setting that your e-STUDIO16/ 20/25 is connected to •...
  • Page 59 INSTALLING THE TOSHIBA Viewer (Cont.) Select installed Printer Driver • If the e-STUDIO16/20/25 prints using a already installed driver, TOSHIBA Viewer will ask if a printer driver for the e-STUDIO16/20/25 should be se- lected or not. • Click Next. Select whether to create a shortcut and the location •...
  • Page 60 TOSHIBA Viewer starts...

  • Page 61: Uninstalling The Toshiba Viewer

    INSTALLING THE TOSHIBA Viewer (Cont.) Uninstalling the TOSHIBA Viewer Select Start, Settings, Control Panel • Double click Add/Remove Programs. Select Unimessage Pro • Click Add/Remove..Confirm File Deletion dialog appears • Click Yes. TOSHIBA Viewer alert dialog appears • The Tec driver may be running and displayed in the system tray,Ensure to close The Tec driver before uninstalling the TOSHIBA Viewer.
  • Page 62 NOTE During the uninstallation, the confirmation dialogs for removing the shared files appear. Click OK to delete all shared files in the TOSHIBA Viewer program folder. • Restart your computer to complete the uninstalla- tion. Some files are deleted after restarting the computer.
  • Page 63 2-12...
  • Page 64 Changing the Device Configuration ................... 3-4 Create the new settings file ....................... 3-4 Add/Edit Phonebook contacts on the e-STUDIO16/20/25 ............3-5 Change the settings ........................3-6 Saving the Phonebook ......................3-8 Save new phonebook ........................ 3-9 Finding items stored in TOSHIBA Viewer folders ..............3-10...

  • Page 65: Description Of The Functions

    The round buttons provide quick access to some of the TOSHIBA Viewer functions and can include a combination of the following: Browse Folders: This takes you to the list of folders within TOSHIBA Viewer. This also allow you to exchange Phonebook contacts with your e-STUDIO16/20/25’s One Touch or Speed Dial functions.

  • Page 66: Browse Folders

    You can close the current folder in the main TOSHIBA Viewer display using Ctrl+F4. At the top of the Main TOSHIBA Viewer Display is the menu list - File , Edit , View , Message , Setup , Window , and Help . Below the menu list is the main toolbar - Open , Print , Acquire and Find . For further descriptions of the each menu item, select Contents and Index in Help menu to view the Help.

  • Page 67: Changing The Device Configuration

    Changing the Device Configuration During the Unimessage Device Wizard that concluded the installation process, you will have configured TOSHIBA Viewer for use with your e-STUDIO16/20/25 and Internet Fax kit. Should you want to, you can reconfigure how TOSHIBA Viewer works with your e-STUDIO16/20/25 and Internet Fax kit via the Device folder.

  • Page 68: Add/Edit Phonebook Contacts On The E-Studio16/20/25

    OPERATOR’S MANUAL for e-STUDIO16/20/25 and Internet Fax that de- scribes for the item. Add/Edit Phonebook contacts on the e-STUDIO16/20/25 TOSHIBA Viewer permits you to remotely add/edit One Touch and/or Abbreviated Number contacts on your e-STUDIO16/20/25. Setup device...

  • Page 69: Change The Settings

    Step 2b. When you want to change the phonebook by copying the settings from a user settings file stored within TOSHIBA Viewer, go to Step 2c. For further details on phonebook setup, refer to Help. Edit the phonebook To add new phonebook contacts, click on Abb.
  • Page 70 Double-click on Add settings file. A “New settings” file is created. Right-click on the new settings file and select Load..NOTE In order to create a user phonebook file to be saved on your hard disk, refer to the section “Saving the Phonebook”.

  • Page 71: Saving The Phonebook

    To copy the current device phonebook settings to the new settings file, left-click and hold on the device phonebook file (e.g. “TOSHIBA”) then drag it to the new settings file (e.g. “LA Office Phonebook) and release the left mouse button.

  • Page 72: Save New Phonebook

    Upon releasing the left mouse button, the contents of the device phonebook file are copied to the new phonebook file. To save the new settings within TOSHIBA Viewer, go to Step 3a. To save the new phonebook as a file on your local hard disk.

  • Page 73: Finding Items Stored In Toshiba Viewer Folders

    BROWSE FOLDERS (Cont.) Finding items stored in TOSHIBA Viewer folders Once files are stored in TOSHIBA Viewer folders, you can ask TOSHIBA Viewer to find items for you based on their properties. NOTE • You can also search folders by selecting the Search history.
  • Page 74 Printed in Malaysia GD-1070 41307572020 E1-17065B...

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