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2.7.5 Call Home email
The Call Home feature transmits operational and error-related data to you and IBM through a
Simple Mail Transfer Protocol (SMTP) server connection in the form of an event notification
email. When configured, this function alerts IBM service personnel about hardware failures
and potentially serious configuration or environmental issues. You can use the Call Home
function if you have a maintenance contract with IBM or if the IBM Flex System V7000
Storage Node is within the warranty period.
To send email, you must configure at least one SMTP server. You can specify as many as five
additional SMTP servers for backup purposes. The SMTP server must accept the relaying of
email from the IBM Flex System V7000 Storage Node clustered system IP address. You can
then use the management GUI or the command-line interface to configure the email settings,
including contact information and email recipients. Set the reply address to a valid email
address. Send a test email to check that all connections and infrastructure are set up
correctly. You can disable the Call Home function at any time using the management GUI or
the command-line interface as well.
2.8 Useful references from Storwize V7000 websites
Due to the common design of the software and procedures of the IBM Storwize V7000 and
the IBM Flex System V7000 Storage Node, the following information is provided for additional
references.
IBM Flex System Information Center:
http://publib.boulder.ibm.com/infocenter/flexsys/information/index.jsp
IBM Flex System V7000 Storage Node Information Center:
http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.
4939.doc/site_product_page.html
IBM Flex System V7000 Storage Node - Learning Modules:
http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.49
39.learning/site_learning_tutorials.html
IBM Flex System V7000 Storage Node Installation Guide (GC27-4203):
http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.
4939.doc/site_bkmap_quickinstbk.pdf
IBM Storwize V7000 Expansion Enclosure Installation Guide, Machine type 2076
(GC27-4234):
http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.
4939.doc/tbrd_bkmap_install_2076.pdf
IBM Flex System V7000 Storage Node Troubleshooting, Recovery, and Maintenance
Guide (GC27-4205):
http://publib.boulder.ibm.com/infocenter/flexsys/information/topic/com.ibm.acc.
4939.doc/site_bkmap_trblshoot.pdf
IBM Flex System V7000 Storage Node Support home:
http://www.ibm.com/support/entry/portal/overview/hardware/puresystems/pureflex_
system/storage_node/flex_system_v7000
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IBM Flex System V7000 Storage Node Introduction and Implementation Guide
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