Troubleshooting; Overview; General Problems - Brother HL-4040CN Network User's Manual

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Troubleshooting

Overview

This chapter explains how to resolve typical network problems you may encounter when using the Brother
network printer. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother
Solutions Center at: http://solutions.brother.com
This chapter is divided into the following sections:

General problems

Network print software installation problems
Printing problems
Protocol-specific troubleshooting
General problems
CD-ROM is inserted, but does not start automatically
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute Start.exe in the root directory of the CD-ROM.
My computer cannot find the printer/print server
I cannot make a necessary connection to the printer/print server.
My printer/print server does not appear in the window of BRAdmin Light
®
For Windows
The Firewall setting on your computer may be rejecting the necessary network connection. In this case,
you will need to disable the Firewall on your computer and re-install the drivers.
®
Windows XP SP2 users:
a
Click the Start button, Settings, and then Control Panel.
b
Double click Windows Firewall.
c
Click the General tab. Verify that Off (not recommended) is selected.
d
Click OK.
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