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Brother HL4040CN Service Update Manual
Brother HL4040CN Service Update Manual

Brother HL4040CN Service Update Manual

Print unable 2a or no waste toner error
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Symptoms:
Print Unable 2A or "No Waste Toner" error on the display.
Possible cause:
Waste toner box may not be installed correctly
Belt cleaner assembly actuator or sensor may be failing
Drive frame assembly not being driven correctly
Recommendation:
Test machine and replace parts as needed.
Step 1: Verify that the Waste Toner Box is installed in the machine
A missing waste toner box will cause this error. Verify that it is installed in the machine (Figure 1). If the box
is present, verify that there are no foreign materials under the box that may prevent it from seating properly in
the machine (Figure 2). If the error continues try replacing the waste toner box. If the error still continues to
occur, continue to the step 2.
Location of Waste Toner Pack Drum and belt unit removed from
machine.
Print Unable 2A or No Waste Toner error
HL4040CN, HL4040CDN, HL4070CDW
August 6th, 2013 v3
Figure 1
Foreign material will prevent proper installation of Waste Toner
Page 1 of 11
SERVICE
UPDATE No.
Figure 2
Box.
P1292_EN

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Summary of Contents for Brother HL4040CN

  • Page 1 SERVICE UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 Symptoms: Print Unable 2A or “No Waste Toner” error on the display. Possible cause: Waste toner box may not be installed correctly...
  • Page 2: Check Belt Cleaner Release Assembly

    UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 Step 2: Check the Belt Cleaner Release Assembly A. To check the assembly with all the supplies removed. Locate the Belt Cleaner Release Assembly (Figure Figure 3 B.
  • Page 3: Step 3: Drive Frame Assembly Replacement

    SERVICE UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 Figure 4 Figure 5 Belt Cleaner Release Assembly Location of pegs on Belt Cleaner Release Assembly Arrow points to the location of the actuator D.
  • Page 4 SERVICE UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 B. Remove the two cup S M3x8 Taptite screws. Remove the Back cover upper. Page 4 of 11...
  • Page 5 UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 C. Remove the 3 M4X12 taptite screws and the M3X8 screw from the left side cover. Remove the cover. D. Remove the three cup S M3x6 Taptite screws, cup B M4x12 Taptite screw and cup S M4x8 Taptite screw, and then remove the Side plate LB.
  • Page 6 UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 F. Remove the two cup Sm3x6 Taptite screws, and then remove the ground spring plate. G. Disconnect all the connectors from the Main PCB ASSY.
  • Page 7 UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 H. Remove the five S M3x6 Taptite screws, and then remove the Engine PCB Assy from the frame unit. Remove the cup S M3x6 Taptite screw, and then remove the Main PCB ASSY as shown by arrows 4a and 4b.
  • Page 8 SERVICE UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 J. Remove the Engine insulation sheet from the Harness shield plate, which is fixed with a two-sided adhesive tape. K. Remove the three cup S M3x6 Taptite screws, and then remove the Harness shield plate from the Frame Unit.
  • Page 9 UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 L. Remove the four cup S M3x6 Taptite screws, and then remove the Engine PCB plate. M. Remove the three bind B M4x12 Taptite screws, and then remove the Drive Frame Unit Assy from the Frame unit.
  • Page 10 UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 O. Ensure that the gear shown in photo below is present (the gear can be removed from the old assembly if necessary. IF THE GEAR IS NOT PRESENT, THE PAPER WILL NOT FEED IN THE MACHINE.
  • Page 11 SERVICE UPDATE No. P1292_EN Print Unable 2A or No Waste Toner error HL4040CN, HL4040CDN, HL4070CDW August 6th, 2013 v3 The following error or conditions may occur during testing of machine from incorrect installation of parts: Print Unable 27 Possible cause - The red cable leading to the motor on the Drive Frame Unit assembly is not connected or not properly seated (see step 3-M).

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