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Problem
Date not
stamped on
images even
when Date
stamp is
enabled.
Screen for
The clock battery is exhausted; all settings were restored to
setting time
their default values. Configure the camera settings again.
zone and date is
displayed when
the camera is
turned on.
The camera
settings reset.
Depending on the Autofocus mode setting or the
The camera
shooting mode, the camera may produce an audible
makes sound.
focusing sound.
Unable to select
a menu.
Shooting Issues
Problem
Cannot switch
to shooting
Disconnect the HDMI cable or USB cable.
mode.
Cannot take
pictures or
record movies.
Technical Notes
Troubleshooting
Cause/Solution
The current shooting mode does not support Date
stamp.
A function that restricts the date stamp is enabled.
The date cannot be stamped on movies.
The internal clock battery is used to power the camera
clock and to retain certain settings. Charging time of the
clock battery takes about 10 hours when you insert the
batteries into the camera or connect the AC adapter
(available separately) to the camera, and the clock battery
operates for several days even after the camera battery is
removed.
Some functions cannot be used with other menu
options.
Some menus are not available when Wi-Fi is connected.
Turn the camera off and terminate the Wi-Fi connection.
Cause/Solution
When the camera is in playback mode, press the c
button, shutter-release button, or b(e) button.
When menus are displayed, press the d button.
When the scene mode is Night portrait or
Backlighting with HDR set to Off, raise the flash.
The flash is charging while the flash lamp is flashing.
The camera and smart device are connected using Wi-Fi
connection and the camera is operated by remote
control.
The battery is exhausted.
169
A
4, 107,
112, 144
68
–
–
28, 107,
110, 124,
130
68
–
A
97
2, 24
108
30, 52
52
19
10, 11,
160
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