Table of Contents
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Table of Contents
Related Manuals for Bernafon ZERENA
Summary of Contents for Bernafon ZERENA
- Page 1 Receiver-in-the-Ear Hearing Aids ZERENA Instructions for Use...
- Page 3 Model overview This booklet is valid for the following hearing aid families: Zerena 9 MNR Zerena 7 MNR Zerena 5 MNR with NFMI and 2.4 GHz radio functionality. The following acoustic options are available for the above families: 60-Speaker 85-Speaker...
- Page 4 Introduction to this booklet This booklet shows you how to use and maintain your new hearing aid. Please read the booklet carefully including the warning sections. This will help you to get the most out of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.
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Page 5: Intended Use
Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing within mild to moderate to profound hearing loss. The hearing aid is not intended to be used by infants/children < 36 months. I M P O R TA N T N O T I C E The hearing aid amplification is uniquely adjusted and optimized to your hearing capabilities during... -
Page 7: Table Of Contents
Table of contents Identify your hearing aid, speaker, and earpiece Your hearing aid − What it is What it does Identify left and right hearing aid Battery (size 312) MultiTool for handling batteries and cleaning Turn the hearing aid ON and OFF When to replace a battery Replace the battery Put on the hearing aid... - Page 8 Using hearing aid with iPhone, iPad, and iPod touch Pairing hearing aid with iPhone Re-connect your hearing aids to your iPhone, iPad, or iPod touch Bernafon EasyControl-A app Wireless accessories (optional) Other options (optional) Tinnitus SoundSupport (optional) Guidelines for tinnitus sound...
- Page 9 Sound options and volume adjustment Limitation on use time Important information for hearing care professionals about Tinnitus SoundSupport Warnings related to Tinnitus SoundSupport General warnings Troubleshooting guide Water & dust resistance (IP68) Conditions of use Warranty certificate International warranty Technical information Your individual hearing aid settings...
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Page 10: Identify Your Hearing Aid, Speaker, And Earpiece
Identify your hearing aid, speaker, and earpiece Ear grip (optional) Speaker (60-Speaker shown) Speakers miniRITE hearing aid comes with three different speakers: 60-Speaker 85-Speaker 100-Speaker... - Page 11 Earpieces The speaker uses one of the following earpieces: Dome (Open Dome shown)* Grip Tip VarioTherm Micro Mold or Lite Tip ® Micro Mold or Lite Tip Power Mold speakers 100-Speaker 105-Speaker * Please see details for replacing the dome or Grip Tip in section: “Replace dome or Grip Tip”.
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Page 12: Your Hearing Aid − What It Is
Your hearing aid − What it is Ear grip Microphone openings (optional) Wax filter Speaker (60-Speaker shown) Battery drawer Push button... -
Page 13: What It Does
What it does Holds the speaker in place Sound in protection of speaker Sound out Change program and Contains the battery. volume, and mute Battery drawer is also the hearing aid the on/off switch. -
Page 14: Identify Left And Right Hearing Aid
Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently. You can find left/right color indicators in the battery drawer, on 60- and 85-Speakers. Indicators can also be found on 100-Speakers and some earpieces. -
Page 15: Battery (Size 312)
Battery (size 312) Your hearing aid is a miniature electronic device that runs on special batteries. To activate the hearing aid, you must insert a new battery in the battery drawer. See how in the “Replace the battery” section. Make sure the plus is visible Battery drawer Pull out to open... -
Page 16: Multitool For Handling Batteries And Cleaning
MultiTool for handling batteries and cleaning The MultiTool contains a magnet which makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing ear wax. If you need a new MultiTool, please contact your hearing care professional. -
Page 17: Turn The Hearing Aid On And Off
Turn the hearing aid ON and OFF The battery drawer is used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. Turn ON Close the battery drawer with the battery in place. -
Page 18: When To Replace A Battery
When to replace a battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery = The battery is running low has run out Battery tip To make sure the hearing aid is always working,... -
Page 19: Replace The Battery
Replace the battery 1. Remove Fully open the battery drawer. Remove the battery. 2. Uncover Remove the sticky label from the + side of the new battery. Tip: Wait 2 minutes so that the battery can draw air, to ensure optimal function. 3. - Page 20 4. Close Close the battery drawer. The hearing aid will play a jingle through the earpiece. Hold the earpiece close to your ear to hear the jingle. The MultiTool can be used for battery change. Use the magnetic end to remove and insert batteries. The MultiTool is provided by your hearing care professional.
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Page 21: Put On The Hearing Aid
Put on the hearing aid The speaker brings the sound into your ear. The speaker should always be used with an earpiece attached. Use only parts designed for your hearing aid. If the speaker has an ear grip, place it in the ear so it follows the contour of the ear (see step 3). -
Page 22: Caring For Your Hearing Aid
Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Clean the microphone openings Carefully brush away debris from the openings using a clean brush. Gently brush the surface and make sure the brush is not pressed into the openings. - Page 23 Microphone openings Wax filter I M P O R TA N T N O T I C E Use a soft, dry cloth to clean the hearing aid. It must never be washed or immersed in water or other liquids.
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Page 24: Standard Earpieces: Dome Or Grip Tip
Standard earpieces: dome or Grip Tip Both domes and Grip Tip are made of soft rubber material. There are 4 different types of domes. Check your earpiece type and size below. Open Dome Power Dome Bass Dome, single vent Bass Dome, double vent Grip Tip (available in small and large, left and right, with or without vent) 5 mm*... - Page 25 I M P O R TA N T N O T I C E If the earpiece is not on the speaker when removed from the ear, the earpiece might still be in the ear canal. Consult your hearing care professional for further instructions.
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Page 26: Replace Dome Or Grip Tip
Replace dome or Grip Tip The earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tip should be replaced at least once a month. Step 1 Hold on to the speaker and then pull off the earpiece. -
Page 27: Prowax Minifit Filter
ProWax miniFit filter The speaker has a white wax filter attached to the end where the earpiece is attached. The wax filter will help prevent wax and debris from damaging the speaker. If the filter becomes clogged, please replace the wax filter (see section “Replace ProWax miniFit filter”) or contact your hearing care professional. -
Page 28: Replace Prowax Minifit Filter
Replace ProWax miniFit filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and one with the new wax filter. 2. Remove Push the empty pin into the filter wax filter in the speaker and pull it out. -
Page 29: Customized Earpieces: Micro Mold, Lite Tip, Or Power Mold
Customized earpieces: Micro Mold, Lite Tip, or Power Mold There are 3 different types of molds: Micro Mold, Lite Tip, and Power Mold. Micro Mold and Lite Tip are available in two different materials. The earpieces are customized for your ear. Customized earpieces have a white wax filter attached to the sound opening. -
Page 30: Clean Micro Mold, Lite Tip, Or Power Mold
Clean Micro Mold, Lite Tip, or Power Mold The earpiece should be cleaned regularly. The earpiece contains a wax filter which should be replaced when clogged or when the hearing aid does not sound normal. Always use the wax filter delivered by your hearing care professional. -
Page 31: Replace Prowax Filter
Replace ProWax filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and filter one with the new wax filter. 2. Remove Push the empty pin into the wax filter in the mold and pull it out. -
Page 32: Flight Mode
Flight mode When boarding an airplane or entering an area where it is prohibited to radiate radio signals, e.g., during flight, flight mode must be activated. The hearing aid will still be working. It is only necessary to activate flight mode on one hearing aid. To activate and deactivate flight mode Press the push button for at... -
Page 33: Optional Features And Accessories
Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful. -
Page 34: Change Volume (Optional)
Change volume (optional) When you have two hearing aids, the push button allows you to adjust the volume in both ears. You will hear a click when you turn the volume up or down. A short press on the RIGHT hearing aid increases the volume A short press on the LEFT hearing aid... -
Page 35: Change Program (Optional)
Change program (optional) Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press the button to change program ✼ If you have two hearing aids, the RIGHT hearing aid switches forwards from, for example, program 1 to 2 and the LEFT hearing aid switches backwards from, for example, program 4 to 3. - Page 36 To be filled out by the hearing care professional Program Activation sound When to use “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Medium press Short press...
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Page 37: Mute The Hearing Aid (Optional)
Mute the hearing aid (optional) Use the mute function if you need to silence the hearing aid while wearing it. Apply a very long press (4 seconds) to the button to mute the hearing aid. To reactivate, push the button briefly. I M P O R TA N T N O T I C E Do not use the mute function as an off switch, as the hearing aid still draws current from the battery... -
Page 38: Quick Reset
Quick reset If you wish to return to the standard settings of the hearing aid programmed by your hearing care professional, simply open and then close the battery drawer. A jingle is played when you reset the hearing aid. Open Close... -
Page 39: Using Hearing Aid With Iphone, Ipad, And Ipod Touch
✼ Direct audio streaming is currently not supported by Android™. Zerena is compatible with iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, 9.7-inch iPad Pro, 12.9-inch iPad Pro,... -
Page 40: Pairing Hearing Aid With Iphone
Pairing hearing aid with iPhone 1. Settings 2. General Bluetooth Accessibility General Open your iPhone On the “General” and go to “Settings”. screen, choose Make sure Bluetooth "Accessibility". ® is on. Then choose “General”. - Page 41 3. Accessibility 4. Prepare Hearing Devices On the “Accessibility” Open and close the screen, choose battery drawer, on both hearing aids if “Hearing Devices”. you have two and place it close to your iPhone. The hearing aid stays in pairing mode for 3 minutes.
- Page 42 5. Select 6. Confirm pairing Andrea’s Hearing Devices Bernafon Zerena 9 Bluethooth Pairing Request Bernafon Zerena would like to pair with your iPhone Pair Cancel Your iPhone will detect Confirm pairing. the hearing aid for If you have two pairing. Detected...
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Page 43: Re-Connect Your Hearing Aids To Your Iphone, Ipad, Or Ipod Touch
Re-connect your hearing aids to your iPhone, iPad, or iPod touch When you turn off your hearing aids or Apple device, these will no longer be connected. To connect them again, turn on your hearing aids by opening and closing the battery door. The hearing aids will then automatically re-connect to your Apple device. -
Page 44: Bernafon Easycontrol-A App
Bernafon EasyControl-A app for iPhone, iPad, iPod touch, and Android devices offers an intuitive and discreet way to control your hearing aid. Bernafon EasyControl-A app also enables you to connect and control an endless range of other devices by linking to IFTTT via the internet. - Page 45 Please find more details here: www.bernafon.com. Apple, the Apple logo, iPhone, iPad, iPod touch, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trade-...
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Page 46: Wireless Accessories (Optional)
TV-A is a wireless transmitter of sound from TV and electronic audio devices. The TV-A streams sound directly to your hearing aid. RC-A RC-A offers the ability to change program, adjust volume or mute your hearing aid. For more information, please contact your hearing care professional or visit: www.bernafon.com. -
Page 47: Other Options (Optional)
Other options (optional) Auto Telephone The Auto Telephone can automatically activate a phone program in the hearing aid, if your telephone has a dedicated magnet. The magnet needs to be placed on your telephone next to the sound outlet. For more information, please contact your hearing care professional. -
Page 48: Tinnitus Soundsupport (Optional)
Tinnitus SoundSupport (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old). -
Page 49: Guidelines For Tinnitus Sound Generator Users
Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus. -
Page 50: Sound Options And Volume Adjustment
Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s). - Page 51 Mute If you are in a program for which Tinnitus SoundSupport is activated, the mute functionality will mute only the environmental sounds, and not the sound from Tinnitus SoundSupport. See chapter: “Mute the hearing aid”. Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push button on your...
- Page 52 A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the push button repeatedly until desired level is reached. The sound will always be louder with the first press(es) until two beeps are heard.
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Page 53: Limitation On Use Time
Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport. -
Page 54: Important Information For Hearing Care Professionals About Tinnitus Soundsupport
Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL. - Page 55 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Local Controls” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Limitation on Use”...
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Page 56: Warnings Related To Tinnitus Soundsupport
Warnings related to Tinnitus SoundSupport If your hearing care professional has activated the sound generator Tinnitus SoundSupport, please pay attention to the following warnings. There are some potential concerns associated with the use of any sound generated by a tinnitus management device. - Page 57 hearing care professional determines through inquiry, actual observation, or review or any other available information concerning the prospective user that the prospective user has any of the following conditions: Visible congenital or traumatic deformity of the ear. History of active drainage from the ear within the previous 90 days.
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Page 58: General Warnings
General warnings You should familiarize yourself fully with the following general warnings before using your hearing aid for your personal safety and to ensure correct use. Please note that a hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. - Page 59 Choking hazards & risk of swallowing batteries and other small parts · Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves. · Batteries have occasionally been mistaken for pills. Therefore, check your medicine carefully before swallowing any pills.
- Page 60 General warnings Battery use · Always use batteries recommended by your hearing care professional. Batteries of low quality may leak and cause bodily harm. · Never attempt to recharge your batteries, and never dispose of batteries by burning them. There is a risk that the batteries will explode. Dysfunction ·...
- Page 61 Active implants · Caution must be taken with active implants. In general, follow the guidelines recommended by manufacturers of implantable defibrillators and pacemakers regarding use with mobile phones and magnets. · The Auto Telephone magnet and MultiTool (which has a built-in magnet) should be kept more than 30 cm away from the implant, e.g.
- Page 62 General warnings X-ray, CT, MR, PET scanning and electrotherapy · Remove your hearing aid before X-ray, CT/MR/PET scanning electrotherapy, surgery etc. as your hearing aid may be damaged when exposed to strong fields.
- Page 63 Heat and chemicals · The hearing aid must never be exposed to extreme heat e.g. left inside a parked car in the sun. · The hearing aid must not be dried in microwave ovens or other ovens. · The chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion and insect repellent can damage the hearing aid.
- Page 64 General warnings Power instrument · Special care should be exercised in selecting, fitting and using a hearing aid where maximum sound pressure capability exceeds 132 dB SPL (IEC 711), as there may be risk of impairing the remaining hearing of the hearing aid user. For information on whether your hearing aid is a power instrument, see page 77 of this leaflet.
- Page 65 Interference · The hearing aid has been thoroughly tested for interference, according to the most stringent international standards. However, interference between the hearing aid and other devices (e.g. some mobile telephones, citizens band systems and shop alarm systems and other devices) may occur.
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Page 66: Troubleshooting Guide
Troubleshooting guide Symptom Possible causes Dead battery Clogged earpieces No sound (dome, Grip Tip, Micro Mold, or Lite Tip) Clogged sound outlet Intermittent or Moisture reduced sound Dead battery Hearing aid earpiece inserted incorrectly Squealing noise Ear wax accumulated in ear canal If your hearing aid plays 8 beeps, 4 times consecutively, Beeping... - Page 67 Solutions Replace the battery Clean mold Consider replacing wax filter, dome, or Grip Tip Clean mold or replace wax filter, dome, or Grip Tip Wipe battery with a dry cloth Replace the battery Re-insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional 1.
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Page 68: Water & Dust Resistance (Ip68)
Water & dust resistance (IP68) Your hearing aid is dust-tight and protected against ingress of water which means it is designed to be worn in all daily life situations. Therefore, you do not have to worry about sweat or getting wet in the rain. Should your hearing aid come in contact with water and stop working, please follow the these guidelines: 1. - Page 69 I M P O R TA N T N O T I C E Do not wear your hearing aid while showering or participating in water activities. Do not immerse your hearing aid in water or other liquids.
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Page 70: Conditions Of Use
Conditions of use Temperature: +1 °C to +40 °C Operating Relative humidity: conditions 5 % to 93 %, non-condensing Temperature and humidity should not exceed the following limits for extended periods during transportation and storage: Storage and transportation Temperature: conditions –... -
Page 71: Warranty Certificate
Warranty certificate Name of owner: Hearing care professional: Hearing care professional address: Hearing care professional phone: Purchase date: Warranty period: Month: Model right: Serial no.: Model left: Serial no.:... -
Page 72: International Warranty
International warranty Your hearing aid is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc. -
Page 73: Technical Information
Technical information The hearing aid contains two radio technologies, which are described below: The hearing aid contains a radio transceiver using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is very weak and is always below –40 dBμA/m at 10 meter distance. - Page 74 USA and Canada The hearing aid contains a radio module with the following certification ID numbers: FCC ID: U6XAUMRIT IC: 7031A-AUMRIT The device complies with Part 15 of the FCC Rules and with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: 1.
- Page 75 This Class B digital apparatus complies with Canadian ICES-003. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 76 Directive 1999/5/EC (R&TTE) as well as the new Directive 2014/53/EU (RED). Declarations of Conformities for both relevant directives are available from the manufacturer. Bernafon AG Morgenstrasse 131 3018 Bern Switzerland Tinnitus SoundSupport: The Tinnitus SoundSupport is manufactured for Bernafon AG.
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Page 77: Your Individual Hearing Aid Settings
Your individual hearing aid settings To be filled out by your hearing care professional Power Instrument Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning... - Page 78 Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) hours per day hours per day hours per day hours per day hours per day hours per day hours per day hours per day Ref.
- Page 79 < > 8,15 mm Placeholder for FSC logo < 15 mm >...
- Page 80 Toll Free 0800 442 257 info@bernafon.co.nz Canada Bernafon Canada South Africa 500 Trillium Drive, Unit 15 Bernafon South Africa (Pty) Ltd Kitchener, Ontario 39 Van Vuuren Street Canada N2R 1A7 Constantia Kloof Canada + 1 800 265 8250 1709 contact@bernafon.ca...