Warranty; Return And Repair Policy - Pentair DAHHL400XA Instruction Manual

WARRANTY

Pentair Equipment Protection warrants that the Goods manufactured by Pentair Equipment
Protection will be free from defects in material and workmanship for a period of one (1)
year from the date of shipment by Pentair Equipment Protection, subject to the following
conditions and exclusions:
A. Conditions. All Goods must be installed and operated according to the following
specifications:
1. Maximum voltage variation no greater than plus or minus 10% of nameplate nominal
rating;
2. Maximum frequency variation no greater than plus or minus 3 Hz of nameplate nominal
rating;
3. Must not exceed minimum and maximum stated temperatures on the nameplate;
4. Must not exceed (BTU/Hr) rating, including any heat sink as indicated on the nameplate;
5. Refrigerant bearing Goods must not be restarted for a period of one (1) minute after
intentional or accidental shut-off;
6. The filters (if applicable) must be cleaned regularly;
7. The Goods and any parts thereof must not be modified, unless prior written
authorization is received from Pentair Equipment Protection; and
8. All Goods must be installed and grounded in accordance with all relevant electrical and
safety codes, as well as the National Electric Code and OSHA rules and regulations.
9. All Goods must be installed in a stationery application, free of vibration.
A violation of any one of these conditions shall render the warranty hereunder void and of no
effect.
B. Exclusions. This warranty shall be void if product is misapplied in any way or:
1. Buyer specified product is inappropriate for system or environment in which it is
operating.
2. Goods are not installed in accordance with Pentair Equipment Protection specifications.
3. Removal or modification of Pentair Equipment Protection label affixed to product without
written Pentair Equipment Protection approval.
Pentair Equipment Protection must be notified of a claim in writing not later than fourteen
(14) days from the date when Buyer has become aware of such occurrence, or where the
defect is such that it may cause damage, immediately, such notice containing a description of
how the defect manifests itself. Failure to provide such prompt notice to Pentair Equipment
Protection shall result in forfeiture of Buyer's rights under this warranty.
In the event of a warranty claim, Buyer is to return defective goods to Pentair Equipment
Protection in accordance with Pentair Equipment Protection Return Policy. Warranty period
for repaired goods remains at 1 year from shipment of original goods. Pentair Equipment
Protection sole obligation to Buyer under this warranty will be, at Pentair Equipment
Protection option:
C. Repair or replace Pentair Equipment Protection products or parts found to be defective in
material or workmanship.
D. Issue credit for the purchase price paid by Buyer relating to such defective Goods or part.
THIS WARRANTY CONSTITUTES THE ENTIRE WARRANTY WITH RESPECT TO THE
GOODS AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

RETURN AND REPAIR POLICY

Pentair Equipment Protection products that: (i) are made to order, (ii) have been modified by
Buyer, (ii) have special finishes, or (iv) are determined by Pentair Equipment Protection to
constitute "custom" products that cannot be returned to stock or resold to other Buyers, will
not be accepted for return by Pentair Equipment Protection.
All returns require a Return Material Authorization number (RMA #), regardless of reason for
return, whether it be for warranty or out of warranty repair. Returns without an RMA # will be
refused by our Receiving Department. An RMA # is valid for 30 days.
- 10 -
© 2016 Pentair Equipment Protection
89115007