Lincoln MKX 2017 Owner's Manual page 502

Issue
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
MKX (CD9) Canada/United States of America, enUSA, First Printing
SYNC 3
AppLink issues
Possible cause(s)
You may need to reset the USB connection
to SYNC 3.
The Bluetooth volume on the phone may be
low.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
499
Possible solution(s)
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.