Radio-Level Troubleshooting; Introduction To This Section; Power-Up Error Codes; Table 23.Power-Up Error Code Displays - Motorola ASTRO XTSTM 2500 Basic Service Manual

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Radio-Level Troubleshooting

Introduction to
This Section
Power-Up Error
Codes
Error
Code
01/02
FLASH ROM Codeplug Checksum Non-Fatal Error
01/12
Security partition Checksum Non-Fatal Error
01/22
Tuning Codeplug Checksum Non-Fatal Error
01/81
Host ROM Checksum Fatal Error
01/82
FLASH ROM Codeplug Checksum Fatal Error
01/88
External RAM FATAL Error -- Note: not a checksum failure
01/90
General Hardware Failure Fatal Error
01/92
Security Partition Checksum Fatal Error
01/93
Flashport AUTHENTIFICATION CODE failure
01/98
Internal RAM Fail Fatal Error
01/A0
ABACUS Tune failure Fatal Error
01/A2
Tuning Codeplug Checksum Fatal Error
02/10
DSP Support IC Checksum Non-Fatal Error
02/81
DSP ROM Checksum Fatal Error
This section of the manual contains troubleshooting charts and error codes that will
help you to isolate problems. Level one troubleshooting will support only radio
alignment, programming, battery replacement, and knob replacement. If the radio
needs further troubleshooting, it must be sent to the depot.
Board-level, component-level, and service information can be found in the ASTRO
Digital XTS 2500 Portable Radios Detailed Service Manual, Motorola publication
number 68P81094C10.
When the radio is turned on (power-up), the radio performs cursory tests to
determine if its basic electronics and software are in working order. Problems
detected during these tests are presented as error codes on the radio's display. For
non-display radios, the problem is indicated at power-up by a single, low-frequency
tone. If cycling power and code plug reprogramming do not fix the error, the radio
should be sent to the depot for repair. The presence of an error should prompt the
user that a problem exists and that a service technician should be contacted.
Self-test errors are classified as either fatal or non-fatal. Fatal errors will inhibit user
operation; non-fatal errors will not. Table 23. lists their descriptions and suggested
corrective action.
Table 23. Power-Up Error Code Displays
Description
9
Corrective Action
Reprogram the codeplug.
Send Radio to Depot.
Send Radio to Depot.
Send Radio to Depot.
Reprogram the codeplug.
Send radio to depot.
Turn the radio off, then on.
Send radio to depot.
Send radio to depot.
Send radio to depot.
Turn the radio off, then on.
Send radio to depot.
Turn the radio off, then on.
Send radio to depot.
65

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