To order a Windows 7 operating system DVD, contact support. Go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions.
CAUTION:
Using a Windows 7 operating system DVD completely erases the hard drive contents and
reformats the hard drive. All files that you have created and any software that you have installed on the
computer are permanently removed. When reformatting is complete, the recovery process helps you restore
the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before
the Windows operating system loads.
NOTE:
is powering on to see the startup menu. Use the arrow keys to select the boot menu and press Enter. Use
the arrow keys to select the location where the recovery DVD is inserted. Press
device.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click Next.
6.
Select Install now.
7.
Follow the on-screen instructions.
After the repair is completed:
1.
Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD.
2.
Follow the on-screen instructions to install the Hardware Enabling Drivers first, and then install
Recommended Applications.
Backing up, restoring, and recovering in Windows 10
This section provides information about the following processes. The information in the section is standard
procedure for most products.
●
Creating recovery media and backups
Restoring and recovering your system
●
For additional information, refer to the HP Support Assistant app.
Type support in the taskbar search box, and then select the Help Support Assistant app.
▲
– or –
Select the question mark icon in the taskbar.
Creating recovery media and backups
The following methods of creating recovery media and backups are available on select products only. Choose
the method according to your computer model.
If the computer does not boot to the DVD, restart the computer and press
Backing up, restoring, and recovering in Windows 10 115
Esc
as the computer
Enter
to boot from that