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Cisco DX650 User Manual

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Cisco DX650 User Guide, Release 10.2(2)
First Published: September 18, 2014
Last Modified: April 24, 2015
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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Summary of Contents for Cisco DX650

  • Page 1 Cisco DX650 User Guide, Release 10.2(2) First Published: September 18, 2014 Last Modified: April 24, 2015 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Share Wired Network Connection with Computer Connect to Wireless Network Connect to Hidden Wireless Network Edit Wireless Network Delete Wireless Network TFTP Connect to TFTP Server Set Up Your Phone Provision Phone with Self-Provisioning Set Up Applications Cisco DX650 User Guide, Release 10.2(2)
  • Page 4 Cisco Unified Communications Self Care Portal AnyConnect VPN AutoNetDetect Password Persistence Add VPN Connection Profile Edit VPN Connection Profile Connect to VPN Disconnect From VPN Delete VPN Connection Profile Optimize Video Call Experience Over VPN Cisco DX650 User Guide, Release 10.2(2)
  • Page 5 Place Call with Headset Place Call with Speakerphone Place Call When Another Call Is Active Dial From Corporate Directory on Personal Computer with Cisco Web Dialer Notify When Busy or Ringing Extension Available Dial From Favorites Dial From Recent Contacts...
  • Page 6 Switch Active Call From Mobile Phone to Desk Phone That Shares Same Line Business Calls with Single Phone Number Mobile Connect and Mobile Voice Access Put Call Picked Up on Mobile Phone On Hold Connect to Mobile Voice Access Turn On Mobile Connect From Mobile Phone Cisco DX650 User Guide, Release 10.2(2)
  • Page 7 Answer Call Ringing on Particular Extension Call Transfer Transfer Call Without Talking to Transfer Recipient Talk to Transfer Recipient Before Transferring Call Call Transfer to Voicemail Send Active, Ringing, or Held Call to Voicemail Cisco DX650 User Guide, Release 10.2(2)
  • Page 8 Multiple Calls Switch Between Calls on One Line Switch Between Calls on Different Lines Switch From Active Call to Answer Ringing Call Remove Call From Hold on Current Line Multiple Lines Select a Line Cisco DX650 User Guide, Release 10.2(2) viii...
  • Page 9 Forward Email Message Add Attachment to Email Message Add CC or BCC Recipient Delete Email Message Delete Multiple Email Messages Move Email Message Mark Email Message as Favorite Mark Multiple Email Messages as Favorites Cisco DX650 User Guide, Release 10.2(2)
  • Page 10 Add Unsynced Contact to Chat Contacts Conversations Start Conversation End Conversation Search Start Conversation with Search Result Settings Enable Audio Notifications Sign Out of Jabber Meetings Calendar Account Add Event Edit Event Delete Event Settings Cisco DX650 User Guide, Release 10.2(2)
  • Page 11 Sign In to WebEx with Single Sign-On Start Instant WebEx Meeting Schedule New WebEx Meeting Start Scheduled WebEx Meeting Join Scheduled WebEx Meeting Join WebEx Meeting by Meeting Number View Participant List Chat with Participant Cisco DX650 User Guide, Release 10.2(2)
  • Page 12 Launch Application on External Monitor Autolaunch Application to External Monitor Move Application to External Monitor Move Application to Phone Screen HDCP Support External Camera Close Self View Move Video to Phone Display Switch View Mode for Video Calls Cisco DX650 User Guide, Release 10.2(2)
  • Page 13 FCC Part 15.21 Statement FCC Receivers and Class B Digital Statement CE Mark Cryptographic Information Data Backup Back Up Data Problem Report Tool Report Problem Additional Information Obtaining Documentation and Submitting Service Request Cisco DX650 User Guide, Release 10.2(2) xiii...
  • Page 14 Contents Cisco DX650 User Guide, Release 10.2(2)

  • Page 15: Chapter 1 Phone Features

    Cisco DX650 Hardware, page 1 • Operating Modes, page 3 • Energy Savings, page 4 • Cleaning, page 5 Cisco DX650 Hardware Privacy shutter slide switch Conference button Camera Transfer button Touchscreen Volume button Cisco DX650 User Guide, Release 10.2(2)

  • Page 16: Cisco Dx650 Cable Installation

    Tool for Auto-Registered Phones Support (TAPS) is used either for a new phone or to replace an existing phone. To register with TAPS, pick up the handset, enter the TAPS extension that your system administrator Cisco DX650 User Guide, Release 10.2(2)

  • Page 17: Handset

    Kensington laptop cable lock and laptop cable locks from other manufacturers that can fit into the security slot on the back of the phone. Operating Modes Your phone operates in different modes, as determined by your system administrator. Cisco DX650 User Guide, Release 10.2(2)

  • Page 18: Enhanced Mode

    Your phone reboots when your system administrator enables or disables Public Mode. Energy Savings Your phone supports the Cisco EnergyWise program. Your system administrator may set up sleep (power down) and wake (power up) times for your phone to save energy.

  • Page 19: Cleaning

    For more information about EnergyWise and your phone, contact your system administrator. Cleaning Use only a soft, dry cloth to wipe the touchscreen. Do not use any liquids or powders on the phone, because they can contaminate phone components and cause failures. Cisco DX650 User Guide, Release 10.2(2)
  • Page 20 Phone Features Cleaning Cisco DX650 User Guide, Release 10.2(2)

  • Page 21: Phone Setup

    You can also share a wired connection between a computer and your phone. If you restart your phone with the Lock button, network connectivity may be disrupted. Note Connect to Wired Network Procedure Connect an Ethernet cable from the network port to the network. Cisco DX650 User Guide, Release 10.2(2)

  • Page 22: Share Wired Network Connection With Computer

    Step 4 Select the network and tap Connect. Edit Wireless Network Procedure Step 1 In the Settings application, tap and hold a wireless network from the list of available networks. Step 2 Tap Modify Network. Cisco DX650 User Guide, Release 10.2(2)

  • Page 23: Delete Wireless Network

    Step 1 Set up your wireless network access. This step is not necessary if you connect your phone to a wired network. Step 2 If prompted, enter your TFTP server settings and tap Continue. Cisco DX650 User Guide, Release 10.2(2)

  • Page 24: Provision Phone With Self-Provisioning

    On the Welcome screen, select Tap here to begin and follow the prompts for self-provisioning (if prompted), application setup, and selection of a PIN or password. Provision Phone with Self-Provisioning Procedure Step 1 Enter your user name, password, and Cisco Unified Communications Manager server address. Step 2 Tap Sign In. Set Up Applications Note Tap Skip to skip the setup of any of these applications.

  • Page 25: Add Password

    When you are prompted to set a PIN or password, tap Ok. Step 2 Tap Password. Step 3 Enter a password and tap Continue. Your password must be at least four characters. Step 4 Enter your password again and tap OK to confirm your password. Cisco DX650 User Guide, Release 10.2(2)
  • Page 26 Phone Setup Add Password Cisco DX650 User Guide, Release 10.2(2)

  • Page 27: Customization And Settings

    Adjust Phone Ringer Volume, page 18 • Change Phone Screen Brightness, page 18 • Cisco Unified Communications Self Care Portal, page 18 • AnyConnect VPN, page 19 Home Screen The home screen uses a landscape orientation. Place widgets and shortcuts anywhere on the home screen.

  • Page 28: Add Application Icon To Home Screen

    Display recent email messages. Favorites Display your favorite contacts. Phone Display all recent calls, missed calls, messages, or speed dials. Phone Features Toggle these features on or off: Forward All, Privacy, Do Not Disturb, Mobility and Self-View. Cisco DX650 User Guide, Release 10.2(2)

  • Page 29: Add Widget To Home Screen

    Step 1 Tap and hold an open space on the home screen. Step 2 Tap Wallpapers. Step 3 Select a wallpaper. Lock Screen The Lock screen is displayed when the phone is locked (inactive). Cisco DX650 User Guide, Release 10.2(2)

  • Page 30: Unlock Screen

    Step 2 Tap Forgot PIN or Forgot Password. ™ Step 3 Select a Cisco Unified Communications Manager or Google account and enter your credentials. You can only select an active account. Step 4 Reset your PIN or password. Your phone is now unlocked and your new PIN or password is ready to use.

  • Page 31: Display The Call Application On The Lock Screen

    Change Ringtone Procedure Step 1 In the Settings application, tap Sound. Step 2 Tap Phone Ringtone. Step 3 Tap a ringtone to play a sample of it. Step 4 Select a ringtone and tap OK. Cisco DX650 User Guide, Release 10.2(2)

  • Page 32: Add Custom Ringtone

    To make adjustments, slide the brightness indicator up or down. Cisco Unified Communications Self Care Portal See the Cisco Unified Communications Self Care Portal User Guide for information about how to use Unified Communications Self-Care Portal to configure user settings for your phone.

  • Page 33: Anyconnect Vpn

    VPN through a wired network connection. If your system administrator has set up a VPN connection profile for you with Cisco Unified Communications Manager, the profile appears in the VPN Connection list. You cannot edit or delete these VPN connections.

  • Page 34: Edit Vpn Connection Profile

    • Tap Get Certificate, then enter the certificate enrollment credentials that your system administrator supplies. AnyConnect saves the certificate and reconnects to the VPN secure gateway to use the certificate for authentication. Step 5 Tap Connect. Cisco DX650 User Guide, Release 10.2(2)

  • Page 35: Disconnect From Vpn

    These variations can affect the video experience. Procedure Step 1 Disconnect from VPN. Step 2 Run a speed test for the phone, and make a note of the upload speed in the test results. Cisco DX650 User Guide, Release 10.2(2)
  • Page 36 Step 4 In the Call application, tap Step 5 Tap Settings. Step 6 Tap Video bandwidth. Step 7 Select a video bandwidth that is lower than the upload speed in the speed test results. Cisco DX650 User Guide, Release 10.2(2)

  • Page 37: Chapter 4 Accessibility Features

    Vision-Impaired and Blind Accessibility Features, page 27 Accessibility Features This chapter contains information about the accessibility features that are standard on the Cisco DX650. These phones provide accessibility features for the blind, and the hearing, vision, and mobility impaired. Because many of these features are standard, they can be used by users with disabilities without requiring any special configuration.
  • Page 38 • Dual Independent Displays with an external monitor using High-Definition Multimedia Interface (HDMI) with resolution up to 1920 x 1200 • Compatibility with Android Talkback and Explore by Touch • Touch sounds to assist with gestures • Adjustable brightness settings • Adjustable font size Cisco DX650 User Guide, Release 10.2(2)

  • Page 39: Hard Of Hearing Accessibility Features

    Accessibility Features Hard of Hearing Accessibility Features Hard of Hearing Accessibility Features Accessibility features for the hard of hearing are supported on the Cisco DX650. Accessibility feature Description Setup requirements Visual Message Waiting Indicator Viewable from 360 degrees, this Standard on all phones; users and...
  • Page 40 • Acoustic or direct connect TTYs from industry-leading manufacturers • Real-time text transmission over phone lines • Hearing and voice carry over phones (HCO/VCO) • VoIP network operating at G.711 Cisco DX650 User Guide, Release 10.2(2)

  • Page 41: Vision-Impaired And Blind Accessibility Features

    Accessibility Features Vision-Impaired and Blind Accessibility Features Vision-Impaired and Blind Accessibility Features Accessibility features for the vision impaired and blind are supported on the Cisco DX650. Accessibility feature Description Setup requirements High-contrast visual and audible Provides an audible alert, and the Standard on all phones.

  • Page 42: Change Font Size

    Users can change the audible voice-message indicator setting by logging in to their Cisco Unified Communications Self Care Portal and changing the audible message-indicator setting to On or Off.

  • Page 43: Enable Screen Lock Sound

    TalkBack must be turned on for Explore by Touch to be available. When you turn on TalkBack for the first time, you’ll receive a prompt to turn on Explore by Touch. Cisco DX650 User Guide, Release 10.2(2)

  • Page 44: Explore By Touch Gestures

    Transition to the previous reading level when reading blocks of text, then single motion swipe right to read forward or left to go back. Swipe right then left using a Move to the next page. single motion Cisco DX650 User Guide, Release 10.2(2)

  • Page 45: Explore By Touch Onscreen Keyboard Behavior

    Step 2 Tap Accessibility. Step 3 Tap Explore by Touch. Step 4 Toggle Explore by Touch on. Enable Touch Sounds Procedure Step 1 In the Settings application, tap Sounds. Step 2 Check Touch sounds. Cisco DX650 User Guide, Release 10.2(2)

  • Page 46: Dictate Text Entry

    Tap the microphone icon again to resume dictation. Step 4 To return to the onscreen keyboard, pause the dictation, and tap the keyboard key. Cisco DX650 User Guide, Release 10.2(2)

  • Page 47: Chapter 5 Calling Tasks

    Contact your system administrator for more information. • You can place calls using Uniform Resource Identifier (URI) Dialing, using the alphanumeric URI address as a directory number; for example, bob@cisco.com. You must enter the URI address to select the contact.
  • Page 48 Agent Greeting is configured on your phone. For more information, contact your system administrator. • A Call Chaperone user cannot answer an incoming call while calls are chaperoned. Cisco DX650 User Guide, Release 10.2(2)

  • Page 49: Autoanswer With Headset Or Speakerphone

    Hang up while using the speakerphone Press orpress Hang up one call, but preserve another call Press . If necessary, remove the call that you want to end on the same line from hold first. Cisco DX650 User Guide, Release 10.2(2)

  • Page 50: Hold And Resume

    Select a line. Doing so may cause a held call to resume automatically: • If a reverting call is on the line, that call resumes. • If more than one reverting call is on the line, the oldest reverting call resumes. Cisco DX650 User Guide, Release 10.2(2)

  • Page 51: Mute

    To unmute a call, press again. Place Call Procedure Pick up the handset and dial. Place Call with Headset Procedure Perform one of the following actions: • Press and dial. • is lit, press New Call and dial. Cisco DX650 User Guide, Release 10.2(2)

  • Page 52: Place Call With Speakerphone

    Procedure Step 1 Press Step 2 Tap New Call. Dial From Corporate Directory on Personal Computer with Cisco Web Dialer Procedure Step 1 Open a web browser and go to a Web Dialer-enabled corporate directory. Step 2 Click the number that you want to dial.

  • Page 53: Dial From Favorites

    Search results will show a photo (if available), first and last name, and a URI or phone number. If the search result includes both a URI and a phone number, the URI is shown. Step 2 Tap a search result to place a call Cisco DX650 User Guide, Release 10.2(2)

  • Page 54: Add Search Results To Contacts

    Speakerphone is unavailable while headphones, or a headset with an incompatible microphone, are plugged Cisco DX650 User Guide, Release 10.2(2)

  • Page 55: Call History

    Video Call Control Bar A call control bar appears at the bottom of an active video call. The video call control bar disappears after a few seconds. Tap the screen to make the call control bar reappear. Cisco DX650 User Guide, Release 10.2(2)

  • Page 56: Stop Your Video Transmission

    Step 4 Uncheck Always Send Video. Adjust Video Exposure Procedure Step 1 Step 2 Tap Settings. Step 3 Tap Calls. Step 4 Tap Exposure. Step 5 Slide up or down to adjust the video brightness. Cisco DX650 User Guide, Release 10.2(2)

  • Page 57: Set Video Bandwidth

    Picture in Picture (PiP). Visual Voicemail Visual Voicemail allows you to manage your voice messages. Call Voicemail Call voicemail to record an audio or video greeting. Cisco DX650 User Guide, Release 10.2(2)

  • Page 58: Listen To Voice Message

    Reply to Voice Message Procedure Step 1 Tap a voice message to view details. Step 2 Forward Voice Message Procedure Step 1 Tap a voice message to view details. Step 2 and select the recipients. Cisco DX650 User Guide, Release 10.2(2)

  • Page 59: Delete Voice Message

    Hang up the call on your mobile phone to disconnect the mobile phone but not the call. Step 2 Tap Resume on your desk phone within 4 seconds and start talking on the desk phone. Cisco DX650 User Guide, Release 10.2(2)

  • Page 60: Switch Active Call From Mobile Phone To Desk Phone That Shares Same Line

    Tap Answer on your desk phone within 10 seconds and start talking on the desk phone. Your system administrator sets the maximum number of seconds that you have to answer the call on your desk phone. Cisco Unified IP phones that share the same line display a Remote in Use message. Business Calls with Single Phone Number Intelligent Session Control associates your mobile phone number with your business phone number.

  • Page 61: Put Call Picked Up On Mobile Phone On Hold

    ◦ The number is blocked by you or your carrier (shown as Unknown Number). ◦ The number is not accurately matched in the Cisco Unified Communications Manager database; for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your number is 408-999-6666, but the database entry is 1-408-999-6666.

  • Page 62: Connect To Mobile Voice Access

    Choose whether to turn Mobile Connect off for all configured phones or just one: • All phones: Enter 2. • One phone: Enter 1 and enter the number that you want to remove as a remote destination, followed by Cisco DX650 User Guide, Release 10.2(2)

  • Page 63: Turn On Or Off Mobile Connect Access To All Remote Destinations From Desk Phone

    Press a line button or use cBarge. Only phones that use shared lines have cBarge. • Meet Me: Allows you to create or join a conference by calling a conference number. Ad Hoc Conference Ad hoc conference allows you to call each participant. Cisco DX650 User Guide, Release 10.2(2)

  • Page 64: Call Participants To Create Conference

    • You may be able to combine multiple conference calls by using the Join button. Contact your system administrator to see if this feature is available to you. • A Call Chaperone user can conference only the first caller. The other participants in the conference can conference subsequent callers. Cisco DX650 User Guide, Release 10.2(2)

  • Page 65: Join Together Existing Calls On Single Phone Line

    • If you call a secure Meet Me conference number from a nonsecure phone, your phone displays the message Device Not Authorized. For more information, see Secure Calls, on page • A Meet Me conference ends when all participants hang up. Cisco DX650 User Guide, Release 10.2(2)

  • Page 66: Start Meet Me Conference

    Participants are listed in the order in which they join the conference with the most recent additions at the top. Step 2 To remove any conference participant, highlight the participant and tap End Call. You can remove participants only if you initiated the conference call. Cisco DX650 User Guide, Release 10.2(2)

  • Page 67: Call Forward

    • When you switch an active call from your mobile phone to a Cisco DX650 that shares the same line (Session Handoff), the phone disables the Call Forward feature. The Call Forward feature returns when the call ends.

  • Page 68: Set Up And Cancel Call Forward All From Phone

    You park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a conference room).

  • Page 69: Store And Retrieve Active Call With Call Park

    Step 2 To retrieve the call, tap the flashing Direct Call Park button. If your administrator has not configured a reversion directory number, the parked call reverts to the phone that parked the call. Cisco DX650 User Guide, Release 10.2(2)

  • Page 70: Call Pickup

    Tap Group Pickup. Step 2 Enter the group pickup number. If your phone supports autopickup, you are now connected to the call. Step 3 If the call rings, tap Answer to connect to the call. Cisco DX650 User Guide, Release 10.2(2)

  • Page 71: Answer Call Ringing On Another Extension In Group Or In Associated Group

    • You cannot use Transfer to redirect a call that is on hold. Tap Resume to remove the call from hold before transferring it. • When a call is chaperoned, the call chaperone cannot use transfer. • To redirect a call to a voice message system, tap iDivert. Cisco DX650 User Guide, Release 10.2(2)

  • Page 72: Transfer Call Without Talking To Transfer Recipient

    You can also contact your system administrator to configure a longer timeout value. • When you switch an active call from your mobile phone to a Cisco DX650 that shares the same line (Session Handoff), the Divert feature is disabled on the Cisco DX650. The Divert feature returns when the call ends.

  • Page 73: Send Active, Ringing, Or Held Call To Voicemail

    • If both DND and AutoAnswer are enabled, only intercom calls autoanswer. • When you switch an active call from your mobile phone to your Cisco DX650 that shares the same line (Session Handoff), the Cisco DX650 disables the DND feature. The DND feature returns when the call ends.

  • Page 74: Sign In To Extension Mobility From Lock Screen

    In the Settings application, tap Extension Mobility. Step 2 Tap Sign In. Step 3 Enter your user ID and PIN. Step 4 Tap Submit. Sign Out of Extension Mobility From Lock Screen Procedure Tap Sign Out. Cisco DX650 User Guide, Release 10.2(2)

  • Page 75: Sign Out Of Extension Mobility From Settings

    Intelligent Proximity: Session Handoff allows you to pair your mobile phone to use the mobile line through your DX650. Once the mobile phone is paired, you can place and receive calls on the mobile line from your DX650, with either the handset or the speakerphone. You can also use calling features such as hold and redial with the mobile line.

  • Page 76: Pair A Mobile Phone

    Call application. Switch Connected Mobile Phone If you have more than one paired mobile phone in range of your Cisco DX650, you can choose which mobile phone is connected. Procedure Step 1 On your DX650, open the Settings application and tap Bluetooth.

  • Page 77: Unpair A Mobile Phone

    Step 2 Dial a ten digit number or select a contact. Move Session Through Bluetooth Use your DX650 to move an active call to or from your mobile phone. Procedure Step 1 To move the call from your DX650 to your mobile phone, tap Move.

  • Page 78: Adjust Mobile Phone Volume

    Adjust Mobile Phone Volume Procedure Volume controls on your DX650 and mobile phone are synchronized. Adjust the volume on either the DX650 or on your mobile phone to adjust the mobile phone volume. Mobile Contacts and Mobile Call History Sharing A paired mobile device appears in Settings >...

  • Page 79: Place Intercom Call To Preconfigured Intercom Number

    • You cannot place an intercom call on hold. If you sign in to the same phone on a daily basis with your Cisco Extension Mobility profile, ensure that Note your system administrator assigns the phone button template that contains intercom information to this profile and assigns the phone as the default intercom device for the intercom line.

  • Page 80: Line And Call Definitions

    One-way intercom call The intercom line is sending or receiving one-way audio. Two-way intercom call You press the intercom line to enable two-way audio with the intercom caller. Call Park Call Park is available. Cisco DX650 User Guide, Release 10.2(2)

  • Page 81: Multiple Calls

    Perform one of the following actions: • Tap Answer. • If the call is ringing on a different line, select that line. The phone places the active call on hold and the selected call connects. Cisco DX650 User Guide, Release 10.2(2)

  • Page 82: Remove Call From Hold On Current Line

    If you answer a call on a secondary line, the next call that you place will be on the secondary line by default. If you select a line before placing a call, the call is placed on the line that you have selected. Procedure Step 1 Step 2 Tap Settings. Step 3 Check All Calls. Cisco DX650 User Guide, Release 10.2(2)

  • Page 83: Place Call While Another Call Is Active

    The phone receives and transmits encrypted audio (your conversation) within the Cisco Unified Communications Manager network. Encrypted calls are authenticated. Protected call The phone is a secure (encrypted and trusted) device on the Cisco Unified Communications Manager server and is configured as a Protected Device in Cisco Unified Communications Manager Administration.
  • Page 84 There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, contact your system administrator. Cisco determines that a device that is engaged in a call is either trusted or untrusted. Lock or shield icons Note are not displayed on your phone screen when a call is to or from an untrusted device, even though the call might be secure.

  • Page 85: Shared Lines

    • Single-button barge allows you to press a line button to barge a call (if only one call is on the line). • Multitouch barge allows you to view call information before barging. Cisco DX650 User Guide, Release 10.2(2)

  • Page 86: Barge Features

    • The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines. Cisco DX650 User Guide, Release 10.2(2)

  • Page 87: Prevent And Allow Others To View Or Barge Calls On Shared Line

    If your phone supports the line status speed-dial feature, you can see if the speed-dial number is busy before you dial. Procedure Step 1 Set up speed-dial numbers. Step 2 To place a call, tap a speed-dial icon. Or, drag the icon to the idle screen to prepopulate the phone number. Cisco DX650 User Guide, Release 10.2(2)

  • Page 88: Make Call With On-Hook Abbreviated Dial

    Step 1 Tap Report. Step 2 Tap Report Caller. Your phone displays the message The caller has been reported as malicious. Your administrator receives notification about the call with supporting information to take appropriate actions. Cisco DX650 User Guide, Release 10.2(2)

  • Page 89: Applications

    Email accounts can use ActiveSync for the Calendar and Contacts applications. Inbox Accounts are listed in the tab on the left side, followed by a summary of folders with new messages. Folders are listed on the left side. Cisco DX650 User Guide, Release 10.2(2)

  • Page 90: Refresh Inbox

    Enter your search query in the search bar. Send Email Message Procedure Step 1 Tap +. Step 2 Enter the recipient email address, enter the subject, and compose the message. Step 3 Tap Send. Cisco DX650 User Guide, Release 10.2(2)

  • Page 91: Save Email Message Draft

    Compose the message. Step 3 Tap Send. Forward Email Message Procedure Step 1 Step 2 Enter the email address. Step 3 Tap Send. Add Attachment to Email Message Procedure Step 1 Step 2 Select a file. Cisco DX650 User Guide, Release 10.2(2)

  • Page 92: Add Cc Or Bcc Recipient

    Delete Email Message Procedure Delete Multiple Email Messages Procedure Step 1 Check the email messages. Step 2 Move Email Message Procedure Step 1 Tap and hold a message. Step 2 Drag the message to another folder. Cisco DX650 User Guide, Release 10.2(2)

  • Page 93: Mark Email Message As Favorite

    Tap Add star. Mark Email Message as New Procedure Step 1 Step 2 Tap Mark Unread. Mark Multiple Email Messages as New Procedure Step 1 Check the email messages. Step 2 Tap Mark Unread. Cisco DX650 User Guide, Release 10.2(2)

  • Page 94: Search Email Messages

    Enter your signature and tap OK. Your signature appears on any new email message that you compose. Your signature does not appear when you reply to a message. Digitally-Signed Email Messages A digitally-signed email message that is sent from an Exchange 2003 server appears as a downloadable attachment of unknown size. Cisco DX650 User Guide, Release 10.2(2)

  • Page 95: Set Email Check Frequency

    Jabber Use the Jabber application to send and receive instant messages, to update your availability, and to add and remove contacts. You receive chat messages and presence updates while the Jabber application is minimized Cisco DX650 User Guide, Release 10.2(2)

  • Page 96: Jabber Account

    Availability You can set your status to one of the following: • Available • Away • Do Not Disturb Set Your Status Procedure Step 1 Step 2 Select an availability status. Cisco DX650 User Guide, Release 10.2(2)

  • Page 97: Contacts

    Tap and hold a contact on the Contacts tab or in an active conversation. Step 2 Tap Delete Contact. Unsynced Contacts You can use the Jabber application to communicate with unsynced contacts. Unsynced contacts are contacts that you have not added to your chat contacts. Cisco DX650 User Guide, Release 10.2(2)

  • Page 98: Add Unsynced Contact To Chat Contacts

    Tap End chat. Search Use the search function to search your chat contacts and your corporate directory. Start Conversation with Search Result Tap on a search result to start a conversation with that contact. Cisco DX650 User Guide, Release 10.2(2)

  • Page 99: Settings

    The first time that you open the Meetings application, you are taken to the Settings page to configure your account credentials, unless you already entered the credentials through the Setup Assistant or the Settings application. Cisco DX650 User Guide, Release 10.2(2)

  • Page 100: Add Event

    Tap Done. Your event is displayed on your calendar. Edit Event Some events cannot be edited. Note Procedure Step 1 Tap an event. Step 2 Step 3 Edit the event details. Step 4 Tap Done. Cisco DX650 User Guide, Release 10.2(2)

  • Page 101: Delete Event

    The Calendar application allows you to edit your settings for declined events, alerts and notifications, and default reminder time. Hide Declined Events Procedure Step 1 Step 2 Tap Settings. Step 3 Tap Hide Declined Events. Set Notifications Procedure Step 1 Step 2 Tap Settings. Step 3 Tap Notifications. Cisco DX650 User Guide, Release 10.2(2)

  • Page 102: Select Ringtone

    Tap an entry in your contact list to view details for that contact. From the contact details screen, you can edit the contact details, mark the contact as a favorite, place a call, start a chat, start a Cisco WebEx meeting, or send an email message to that contact.

  • Page 103: View Recent Activity

    Step 3 Tap Done. The contact is stored on your Cisco DX650. Local contacts are not backed up to the Cisco Unified Communications Manager server that your device connects to. You can back up your local contacts to a Google account.

  • Page 104: Remove Contact

    Select a service from the Share menu. Favorites Tap Favorites to view your favorite and most frequent contacts. Mark Contact as Favorite Procedure Step 1 Select a contact. Step 2 Step 3 again to unmark the contact as a favorite. Cisco DX650 User Guide, Release 10.2(2)

  • Page 105: Groups

    Step 3 Tap Delete. Add Contact to Group Procedure Step 1 Select a group. Step 2 Tap +. Step 3 Enter the name of a contact to add to the group. Step 4 Tap Done. Cisco DX650 User Guide, Release 10.2(2)

  • Page 106: Edit Group

    A search through the GAL occurs only if an ActiveSync account is set up and you enter at least three characters in the search field. Search Your Contacts Procedure Step 1 Step 2 Enter your search criteria. Cisco DX650 User Guide, Release 10.2(2)

  • Page 107: Import Contacts

    Set Display Options Procedure Step 1 Step 2 Tap Settings. Step 3 Tap Display Options. Availability Availability is displayed when you are signed in to the Jabber application. Availability shows the status of local contacts. Cisco DX650 User Guide, Release 10.2(2)

  • Page 108: Webex

    Cisco WebEx is a standalone application, but also integrates into the Calendar, Phone, Chat, and Contacts applications. During a Cisco WebEx meeting, participants can join the audio conference, see who is in the meeting, view shared presentations, and chat with everyone or privately. A popup at the bottom of the screen identifies the current speaker.

  • Page 109: Start Instant Webex Meeting

    By default, you can join a meeting only after the host has joined. In some cases, it may be possible to join the meeting before the host. See your system administrator for more details. Procedure Tap Join. Cisco DX650 User Guide, Release 10.2(2)

  • Page 110: Join Webex Meeting By Meeting Number

    Select a participant. Step 3 Enter your message and tap Send. Chat with Everyone Procedure Step 1 View the participant list. Step 2 Tap Chat with everyone. Step 3 Enter your message and tap Send. Cisco DX650 User Guide, Release 10.2(2)

  • Page 111: Invite More Participants During Webex Meeting

    The default Google Play Store setting for automatically updating applications is Auto-update apps over Wi-Fi only. If you connect your DX650 to the internet through an Ethernet connection, change the setting to Auto-update apps at any time to automatically update applications.

  • Page 112: Ucm App

    Contact your system administrator for more information. Remove Application Procedure Step 1 In the Settings application, tap Apps. Step 2 Tap an application in one of the application lists. Step 3 Tap Uninstall. Step 4 Tap OK. Cisco DX650 User Guide, Release 10.2(2)

  • Page 113: Accessories

    USB Console Cable, page 108 Bluetooth Cisco DX650 supports Bluetooth 3.0, with headsets that support Hands-Free Profile (HFP) for voice communications. Cisco DX650 also supports Object Push Profile (OPP) for generic file exchange over Bluetooth, and Human Interface Device (HID) protocol for connecting a keyboard or mouse.

  • Page 114: Hands Free Profile

    Cisco DX650. When the mobile device is out of range of the Cisco DX650, shared contacts are deleted unless you have chosen to save them, and the mobile device call history is not shown on the DX650.

  • Page 115: Pair Bluetooth Device

    Select a file to share. For example, you can share a photo from the Gallery application or a contact from the Contact application. Step 3 Select Bluetooth from the Share menu. View Received Files Procedure Step 1 Tap More. Step 2 Tap Show received files. Cisco DX650 User Guide, Release 10.2(2)

  • Page 116: Make Phone Discoverable

    In dual independent display mode, the external monitor functions as a second, independent screen. Cisco DX650 supports the following external monitor resolutions: • 1920 x 1200 (WUXGA) • 1920 x 1080 (1080p) •...

  • Page 117: Switch Display Mode

    In the Settings application, tap External display. Step 2 Tap Orientation. Step 3 Select a monitor orientation. Launch Application on External Monitor Procedure Step 1 Select on the external monitor display. Step 2 Select an application. Cisco DX650 User Guide, Release 10.2(2)

  • Page 118: Autolaunch Application To External Monitor

    Select Open in Phone Display. HDCP Support Cisco DX650 supports Digital Rights Management (DRM) protected content. For example, your phone plays video that is purchased from the Google Play Store. To prevent unauthorized copying of HD video using the HDMI port, an HDMI monitor (or any HDMI sink device) that is connected to the phone must be HDCP compliant.

  • Page 119: External Camera

    If your phone is powered by Power over Ethernet, the external camera requires 802.3at. If your phone is not powered by Power over Ethernet, the external camera requires an external power supply. Related Topics Video Calls, on page 41 Cisco DX650 User Guide, Release 10.2(2)

  • Page 120: Close Self View

    To return to full screen mode: Select b) Select Return to full screen video. Swap Camera Views Procedure Step 1 Tap More. Step 2 Tap Swap to switch between the internal and external cameras. Cisco DX650 User Guide, Release 10.2(2)

  • Page 121: Headset

    Beyond physical, mechanical, and technical performance, the audio portion of a headset must sound good to the user and to the party on the far end. Sound quality is subjective and Cisco cannot guarantee the performance of any headsets. However, a variety of headsets from leading headset manufacturers perform well with Cisco DX650.

  • Page 122: 3.5 Mm Headsets

    USB Keyboard and Mouse Not every USB keyboard or mouse is guaranteed to work with Cisco DX650. However, most USB keyboards that are human interface device (HID) compliant work correctly. Because all USB hubs need to be powered, keyboards that include one or more hubs are not allowed on your phone, because they contain a nonpowered hub.

  • Page 123: Product Safety, Security, And Related Information

    Anything that degrades network performance can affect voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities: Cisco DX650 User Guide, Release 10.2(2)

  • Page 124: Emergency Response Notification

    VPN over the Internet, including: UAE, Saudi Arabia, Pakistan, Lebanon, Jordan, Egypt, Oman, Qatar, Yemen, Algeria, and Kuwait. External Devices Cisco recommends using good-quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Cisco DX650 User Guide, Release 10.2(2)

  • Page 125: Headset Safety

    Depending on the quality of these devices and their proximity to other devices, such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of these actions: •...

  • Page 126: Fcc Part 15.21 Statement

    • Connect the equipment to an outlet other than the receiver’s • Consult a dealer or an experienced radio/TV technician for assistance CE Mark For Cisco DX650, the CE mark and class-2 identifier are affixed to the equipment and packaging. Cryptographic Information NOTICE This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use.

  • Page 127: Data Backup

    Check Back Up My Data. Problem Report Tool Use the Cisco Collaboration Problem Report Tool to send information to your system administrator when you experience problems with your phone or applications. You must have an email account configured on your phone to send reports from the Problem Report Tool.

  • Page 128: Additional Information

    Obtaining Documentation and Submitting Service Request For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at this URL: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...

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