Troubleshooting - Motorola FR6070Enterprise User Manual

Troubleshooting

FR6070
Troubleshooting the FR6070
Table 7-1
Problem
FR6070does not
turn on.
Rechargeable
lithium-ion battery did
not charge.
Cannot see characters
on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
Cause
Lithium-ion battery Charge or replace the lithium-ion battery in the FR6070.
not charged.
Lithium-ion battery Install the battery properly. See Installing the Main Battery on page
not installed 1-6.
properly.
System crash. Perform a warm boot. If the FR6070still does not turn on, perform
a cold boot. See Resetting the FR6070on page 2-14.
Battery failed. Replace battery. If the FR6070still does not operate, perform a
warm boot, then a cold boot. See Resetting the FR6070on page
2 14
FR6070removed Insert FR6070in cradle. The 3600 mAh battery fully charges in
from cradle while less than six hours.
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0°C (32°F)
temperature. or above 45°C (113°F).
FR6070not Press the Power button.
powered on.
FR6070removed Replace the FR6070in the cradle, or reattach the
from cradle or communication cable and re-transmit.
disconnected from
host computer
during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the FR6070Integrator Guide for details.
software was
incorrectly installed
or configured.
Volume setting is Adjust the volume. See Adjusting Volume on page 2-10.
low or turned off.
Maintenance & Troubleshooting
Solution
70