Gigaset A390 Manual page 17

Questions and answers
If you have any queries about the use of
your telephone, visit our website at
www.gigaset.com/service
for 24-hour support. The table below con-
tains a list of common problems and possi-
ble solutions.
Problem Cause
Nothing The hand-
appears in set is not
the display. switched
on.
The batter-
ies are flat.
No wireless The hand-
connection set is out-
to the base side the
station, range of
Base
the base
search
station.
flashes in
The base
the display.
station is
not turned
on.
No wireless The hand-
connection set is not
to the base registered
station,
Register
HS
flashes
in the dis-
play.
You cannot The phone
cord sup-
hear a
ringer/dial- plied has
ling tone not been
from the used or
fixed line has been
network. replaced
by a new
cord with
the wrong
jack con-
nections.
Error tone The sys-
tem PIN
sounds after
system PIN you have
prompt. entered is
incorrect.
PIN forgot-
ten.
Solution
a
Press the end call
key for approx.
5 seconds or place the
handset in the base
station.
Charge or replace the
batteries.
Move the handset
closer to the base
station.
Check the mains con-
¢
nector on the base sta-
tion page 5.
¢
Register the handset
page 14.
Please always use the
phone cord supplied or
ensure that the
pin connections are
correct when purchas-
ing from a retailer:
3-4 assignment of
telephone leads/
EURO CTR37.
Reset the system PIN to
the default 0000 using
¢
the software
reset page 15.
All settings are reset.
All lists are deleted.
17