Caution-Additional Safety Instructions; Limited 90-Day Warranty - DirecTV Genie 2 Product Manual

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Product Manual—Genie 2™
C. CAUTION—ADDITIONAL SAFETY INSTRUCTIONS
The Genie 2 requires the UL Listed EPS17R0-15 or EPS17R0-36 External Power Supply having the following
rating: Input rating 120Vac, 60Hz, 1.8A, output rating 25.2Vdc, 2.86A, 72W.
D. LIMITED 90-DAY WARRANTY
DIRECTV warrants your DIRECTV® Receiver and any included accessories against defects in material or
workmanship for a period of ninety (90) days after the date of acquisition.
Who Is Covered?
You must have proof of acquisition to receive warranty service. A receipt or other document showing that
you acquired the product is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY
TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV® RECEIVER AS A
GIFT FROM THE ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE. THIS
WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE
OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY.
What Is Covered?
Warranty coverage begins the day you acquire the product. For ninety (90) days from the acquisition
date, at the option of DIRECTV, the DIRECTV® Receiver will be repaired or replaced with a new, repaired,
refurbished or comparable product (whichever is deemed necessary) if it becomes defective or
inoperative. This exchange is done without charge to you for parts and labor. You will be responsible
for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably
repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the
product or the current retail price of the product.
All products, including replacement products, are covered only for the original warranty period. When
the warranty on the original product expires, the warranty on the replacement product also expires. After
ninety (90) days from the date of acquisition, you pay for the replacement of all parts, and for all labor
charges.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
What Is Excluded?
Your warranty does NOT cover:
Labor charges for installation or setup of the product.
Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments
used with the product.
Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause
not within the control of DIRECTV. Incidental or consequential damages resulting from the product. SOME
STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. Any modifications or other changes to the product, including
but not limited to software or hardware modification in any way other than as expressly authorized by
DIRECTV, will void this limited warranty.
Except in the case of hardware or software provided by DIRECTV, installing software modifications,
"hacks" or utilizing service access or "back doors" will void this limited warranty.
18 Version 2.0 – 4/4/2017

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