Kenmore 116.10065 Use & Care Manual page 21

Review this
table to find do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Sears or other qualified service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
Vacuum cleaner
won't start.
Poor job of dirt
pick-up.
Vacuum cleaner starts
but shuts off.
Multi-surface nozzle
will not run when
attached.
Vacuum cleaner picks
up moveable rugs
-or- multi-surface
nozzle pushes too
hard.
Cord won't rewind.
1.
2.
3.
Unplugged at wall outlet.
Tripped circuit breaker/
blown fuse at household
service panel.
Loose hose electrical
connections.
1. Full or clogged dust cup.
2. Clogged airflow passages.
3. Dirty filters.
4. Suction control is open.
5. Hole in hose.
6. Worn agitator.
7. Dirty agitator or end caps.
8. Dust cup installed
incorrectly.
9. Dust cup lid and dust cup
assembled incorrectly.
1. Hose electrical connection.
2. Tripped thermal protector
in canister.
1. Multi-surface nozzle
connections unplugged.
2. Worn or broken belt.
3. Dirty agitator or end caps.
4. Switch not in BRUSH
position.
1. Suction too strong.
1. Plug in firmly, move switch to
ON or BRUSH position.
2. Reset circuit breaker or replace
fuse.
3. Reconnect hose ends.
1. Empty and clean dust cup.
2. Clear airflow passages.
3. Change/clean filters.
4. Adjust control.
5. Replace hose.
6. Replace multi-surface nozzle.
7. See AGITATOR CLEANING
8. See EMPTYING
DUST
CUR
9. See PRE-FILTER CLEANING.
1. Check connections, reconnect
hose ends.
2. Reset thermal protector.
1. Plug in firmly.
2. Replace multi-surface nozzle.
3. See AGITATOR CLEANING.
4. Move switch to BRUSH position.
1. Open suction control.
1. Dirty power cord. 1. Clean the power cord.
2. Cord jammed. 2. Pull out cord and rewind.
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