Accessing Online Technical Support; Hardware Service And Support; Supported Servers And Operating Systems; Firmware Updates - IBM System Storage N3700 Hardware And Service Manual

Accessing online technical support

For online Technical Support for your IBM N series product, visit the following Web
site:
www.ibm.com/storage/support/nas/

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services.
Visit the following Web site for support telephone numbers:
www.ibm.com/planetwide/

Supported servers and operating systems

IBM N series products attach to many servers and many operating systems. To
determine the latest supported attachments, visit the following Web site and access
the IBM System Storage N series interoperability matrix:
www.ibm.com/storage/support/nas/

Firmware updates

As with all devices, it is recommended that you run the latest level of firmware,
which is embedded in Data ONTAP. If there are changes, they will be posted to the
following Web site:
www.ibm.com/storage/support/nas/
Note: If you do not see new changes on the Web site, you are running the latest
Verify that the latest level of firmware is installed on your machine before contacting
IBM for technical support.

Fire suppression systems

A fire suppression system is the responsibility of the customer. The customer's own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.

Conventions and terminology used in this document

This guide uses the following terminology, command conventions, format
conventions and keyboard conventions:
www.elink.ibmlink.ibm.com/public/applications/publications/
cgibin/pbi.cgi/
level of firmware.
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