Porsche 92854 Owner's Manual page 134

Let us explain the emissions performance warranty...
Y o u m a y raise a claim under this warranty only in states of the United
States which have in effect an inspection ad maintenance pro-
gram using EPA-approved emission test procedures. You should
raise your warranty claim if, as a result of your vehicle's failure of
such a test, you are required by law to repair the vehicle to avoid
imposition of a p e n a l t y or cancellation of a right to u s e the vehicle.
You need not actually suffer the loss or lose the right to use your
vehicle or pay for the repair before bringing this claim.
Claims may be presented only by bringing your vehicle to any
authorized Porsche dealer in the United States of America or its
territories. The dealer will honor or deny your claim within a rea-
sonable time, n o t to exceed thirty ( 3 0 ) days, from the time at which
your vehicle is presented for r e p a i r or within anytime period speci-
fied by local, State or Federal law, whichever is shorter, except
when a delay is caused by events not attributable to us or the dealer.
If your dealer denies your claim, you will be notified in writing of the
r e a s o n s for rejecting the claim. I f you d o n o t r e c e i v e notice o f denial
of your claim within the above time period, your dealer is required
by law to honor the claim.
Under certain circumstances, your claim m a y be denied because you
have failed to comply with emission control system maintenance
instructions contained in the Warranty and Maintenance Booklet.
E v i d e n c e of compliance with maintenance instructions m a y consist of:
a. The emission control system maintenance schedule contained
in your Warranty and Maintenance Booklet, which has been
validated at the approximate time or mileage intervals by any
authorized Porsche dealer or other service facility.
b. A showing that you have submitted your vehicle for scheduled
maintenance at the approximate time or mileage intervals to any
authorized Porsche dealer or other service facility.
c. A statement that you have performed the maintenance yourself
at the approximate time or mileage intervals including a show-
ing that you h a v e purchased and used proper parts and, upon our
request, that you are able to perform the maintenance yourself.
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Your dealer m a y also deny a claim if your vehicle has failed an E P A
approved inspection test because:
a. The vehicle was abused.
b. The vehicle was maintained or used in a manner which has led
to the improper installation of a component or the adjustment of
related parameters substantially outside the specifications for
proper maintenance.
c. Unscheduled maintenance was performed on your vehicle and
in the course of such maintenance components affecting your
vehicle's emissions were removed or rendered inoperative.
Your dealer will not deny a claim on the basis of:
a. Warranty work or predelivey service performed by an author-
ized Porsche dealer.
b. Work performed in an emergency situation to rectify an unsafe
condition attributable to the manufacturer provided you have
taken steps in a timely manner to put the vehicle back into a
conforming condition.
c. The use of an uncertified part or noncompliance with the instruc-
tions for proper maintenance and use which is not relevant to
the reason that the vehicle failed to comply with applicable emis-
sion standards.
You may obtain further information referring to the Emissions Per-
formance Warranty or report violations of the terms of the Emis-
sions P e r f o r m a n c e W a r r a n t y by contacting the Director, F i e l d Ope-
rations and Support Division (EN-394), Environmental Protection
Agency, 401 M Street, S.W., Washington, D.C. 20460.