Touch Panel Responsiveness Issues - Acer Aspire V7-582 Service Manual

Touch Panel Responsiveness Issues

If the touch panel is unresponsive, perform the following:
Get FW Information.zip
1. Copy
and unzip the files.
2. Open the "Get FW information" folder and double click
3. Copy the information displayed by the pop-up window, including: FW Version, PID,
FW ID, Test Version, Boot Code Version.
4. Open the "Dazzle_draw program tool_20130121" folder and right-click
DrawLineTest.ini
5. Modify the FW Version, PID, FW ID, Test Version, Boot Code Version according to the
GetFWInfoApp.exe.
info from
6. Double click
7. In the Barcode field, enter
"Resume" and "Enable Barcode", and set the Barcode Length to 12.
8. Once the barcode is detected as correct, click "Start" to begin testing.
9. Follow the on-screen indicators to complete the following tests. When a test is
successful, "PASS" is displayed. If you would like to take a test again, click "Retry" at
the end of each test.
Open/Short Test

Use one finger to draw a continuous line along the border of the screen, inside the
designated field.
Linearity Test

Use one finger to draw a line from point 1 to point 2, and another line from point
3 to point 4, resulting in two lines diagonally across the screen.
Multi-Touch Test

Use two fingers to draw parallel lines along each edge of the screen, in the order
of 1, 2, 3, 4.
Corner Test

Tap on designated areas in each corner of the screen.
10. Once all four tests are completed, the result will be displayed in the bottom left
corner of the application window.
4-8
and
to edit it.
DrawLineTestTool.exe
121221354841
0
Dazzle_draw program tool_201301.zip
to run the program.
. In the Options field, check the boxes for
to Windows
GetFWInfoApp.exe
.
Troubleshooting