Acer Aspire V5-552P User Manual
15" touch laptop
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Summary of Contents for Acer Aspire V5-552P
- Page 1 Aspire V7 & V5 Series (15" Touch) User’s Manual...
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Page 2: Sign Up For Acer Id/Enable Remote Files
This revision: October 2013 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID. -
Page 3: Table Of Contents
Taking care of your computer ..... 7 Taking care of your AC adapter ....7 Adjusting the Settings ....... 46 Cleaning and servicing........ 8 The editing tool ......... 46 Your Acer notebook tour Acer Scrapboard Screen view ..........9 BIOS utility Keyboard view ........10 Boot sequence........ - Page 4 4 - Table of contents Video and audio connectors How do I add a favorite to Internet Explorer?........... 81 HDMI How do I check for Windows updates?..81 Where can I get more information?... 81 Universal Serial Bus (USB) Troubleshooting ........82 Frequently asked questions Troubleshooting tips........
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Page 5: Getting Started
• Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software... -
Page 6: First Things First
6 - First things first I R S T T H I N G S F I R S T We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs. Your guides... -
Page 7: Taking Care Of Your Computer
First things first - 7 You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>. Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. -
Page 8: Cleaning And Servicing
8 - First things first cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. -
Page 9: Your Acer Notebook Tour
O U R C E R N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view Icon... -
Page 10: Keyboard View
10 - Your Acer notebook tour Keyboard view Icon Item Description Indicates the computer’s power Power indicator status. Indicates battery status. Charging: The light is amber when Battery indicator the battery is charging. Fully charged: The light is blue. For entering data into your computer. -
Page 11: Left View
Your Acer notebook tour - 11 Left view Icon Item Description USB port Connects to USB devices. Power button Turns the computer on and off. Information on USB 3.0 • USB 3.0 compatible ports are blue. • Compatible with USB 3.0 and earlier devices. -
Page 12: Rear View
12 - Your Acer notebook tour Rear view # Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Connects to an Ethernet 10/100/ Ethernet (RJ-45) 1000-based network. port Pull the lip down to open the port fully. -
Page 13: Base View
Your Acer notebook tour - 13 Base view # Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Insert a paperclip into the hole and Battery reset press for four seconds to reset the... -
Page 14: Using The Keyboard
14 - Using the keyboard S I N G T H E K E Y B O A R D The keyboard has full-sized keys and an separate numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys The keyboard has three lock keys which you can toggle on and off. -
Page 15: Windows Keys
Using the keyboard - 15 Hotkey Icon Function Description Turns the display screen <Fn> + <F6> Display off backlight off to save power. Press any key to return. Touchpad Turns the built-in touchpad on <Fn> + <F7> toggle and off. Turns the speakers on and <Fn>... -
Page 16: Key Description
16 - Using the keyboard Description This key has the same effect as clicking the right Application mouse button; it opens the application's context menu. -
Page 17: Touchpad
Touchpad - 17 O U C H P A D Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response. - Page 18 18 - Touchpad This allows you to control applications with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right, top or left. • Swipe in from right edge: Toggle the charms. •...
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Page 19: Recovery
Windows tools, or the recovery backup. Note Acer Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible. - Page 20 20 - Recovery 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected.
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Page 21: Creating A Drivers And Applications Backup
Recovery - 21 • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5. - Page 22 USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup.
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Page 23: Recovering Your System
Recovery - 23 with a permanent marker. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly. Important Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. -
Page 24: Reinstalling Drivers And Applications
If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Reinstall Drivers or Applications. - Page 25 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Acer Resource Center to start. • If Acer Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical drive...
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Page 26: Returning To An Earlier System Snapshot
26 - Recovery 2. You should see the Contents section of the Acer Resource Center. Images for reference only. 3. Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall. -
Page 27: Returning Your System To Its Factory Condition
Recovering from a recovery backup on page Recovering from Windows Start Acer Recovery Management: • From Start, type ’Recovery’ and then click Acer Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). - Page 28 28 - Recovery the Windows Store). See Customized Restore with Acer Recovery Management on page Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings. Important ’Restore Factory Settings’ will erase all files on your hard drive. 2. The Reset your PC window opens.
- Page 29 Recovery - 29 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6. After the recovery has finished, you can start using your computer by repeating the first-start process. Recovering from the hard drive during startup 1.
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Page 30: Recovering From A Recovery Backup
30 - Recovery Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. Images for reference only. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. - Page 31 Recovery - 31 b. Use the left or right arrow keys to select the Main menu. c. Press the down key until F12 Boot Menu is selected, press <F5> to change this setting to Enabled. d. Use the left or right arrow keys to select the Exit menu. e.
- Page 32 32 - Recovery Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive. 1. The Reset your PC window opens. Images for reference only. 2. Click Next. 3. Select the operating system to recover (normally only one option is available).
- Page 33 Recovery - 33 Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Click Refresh. 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive.
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Page 34: Connecting To The Internet
34 - Connecting to the Internet O N N E C T I N G T O TH E N T E R N E T Note Information in this section may not apply to your computer. This chapter includes basic information on types of connections, and getting connected to the Internet. -
Page 35: Connecting Wirelessly
Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. -
Page 36: Connecting To A 3G Network
36 - Connecting to the Internet Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider for details on connecting to the Internet via 3G. -
Page 37: Using A Bluetooth Connection
Using a Bluetooth connection - 37 S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. -
Page 38: Adding A Bluetooth Device
38 - Using a Bluetooth connection 4. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Adding a Bluetooth device Every new device must first be "paired" with your computer’s Bluetooth adapter. This means it must first be authenticated for security purposes. - Page 39 Using a Bluetooth connection - 39 Click on the device you want to add. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
- Page 40 40 - Using a Bluetooth connection click on View devices and printers. Right click on your device and select Advanced Operations > Connect to operation window. The operation window enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings.
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Page 41: Acer Touch Tools
Acer Touch Tools makes using your Windows device easier and more convenient. You can select, drag or tap on small items in the user interface. You can run Acer Touch Tools, from Start or from the Desktop taskbar. Touch tool controls... -
Page 42: Pointing
Gateway Tap this icon to run the Gateway Screen Grasp Screen Grasp utility. See Acer Screen Grasp on page Tap the X to close Acer Touch Tools. Both Close AccuFinger and the Touch Tools panel will close. AccuFinger pointer Pointing The AccuFinger pointer's fine tip allows you to work with even very small screen elements. -
Page 43: Repliview
Acer Touch Tools - 43 • Text edit: You can select text in supported programs by tapping on a word or text block to select it or insert the cursor. You can then type or perform other operations on the selected text. - Page 44 44 - Acer Touch Tools or left-hand operation, which optimizes pointer orientation for the selected mode.
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Page 45: Acer Screen Grasp
C R E E N R A S P Acer Screen Grasp is a handy screen capture tool that allows you to capture all or part of anything that’s displayed on your computer’s screen. It works for both the desktop and Start screen applications. -
Page 46: Adjusting The Settings
46 - Acer Screen Grasp Adjusting the Settings Tap the Settings icon to adjust the defaults for Acer Screen Grasp. You can enable or disable the launch gesture (tap the screen with three fingers), set the app to launch the editing tool after capturing, pin the program to the taskbar, view a short introduction tutorial, or view the Help content. - Page 47 Acer Screen Grasp - 47 Description Marker tool. Text tool. Eraser. Mosaic effect. Lasso tool. Share capture to... • Windows clipboard • Facebook • Acer Scrapboard • Word • PowerPoint • Outlook Save. Pin/unpin the toolbars.
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Page 48: Acer Scrapboard
48 - Acer Scrapboard C E R C R A P B O A R D Acer Scrapboard is a useful tool to manage your screen captures. Screen captures are automatically sorted by date. Tap the icon on the screen capture to open the website in Internet Explorer. - Page 49 - 49 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...
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Page 50: Bios Utility
50 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. -
Page 51: Securing Your Computer
Securing your computer - 51 E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —... -
Page 52: Entering Passwords
52 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press <Enter> to access the BIOS utility. -
Page 53: Power Management
Power management - 53 O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. - Page 54 54 - Power management 5. To access Shutdown Settings, select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
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Page 55: Battery Pack
Battery pack - 55 A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. -
Page 56: Optimizing Battery Life
56 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. -
Page 57: Checking The Battery Level
Battery pack - 57 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears. -
Page 58: Traveling With Your Computer
58 - Traveling with your computer R A V E L I N G W I T H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer. -
Page 59: What To Bring To Meetings
Traveling with your computer - 59 You can put the computer in Sleep mode by pressing <Fn> + <F4> or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. -
Page 60: What To Take With You
60 - Traveling with your computer What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •... -
Page 61: Preparing The Computer
Traveling with your computer - 61 When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. -
Page 62: What To Bring With You
62 - Traveling with your computer What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). • Additional printer driver files if you plan to use another printer. •... -
Page 63: Ports And Connectors
- 63 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer... -
Page 64: 64 - Acer Converter Port
There are different cables available. Please check with your retailer to see which are compatible with your computer. The Acer Converter Port is a proprietary port that allows you to extend the connectivity options of your computer using a single cable. -
Page 65: Memory Card Reader
Memory card reader - 65 E M O R Y C A R D R E A D E R Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. - Page 66 66 - Memory card reader (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.
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Page 67: Video And Audio Connectors
Video and audio connectors - 67 I D E O A N D A U D I O C O N N E C T O R S Connect to a monitor with a VGA or DVI port (the type of connection supported depends your... -
Page 68: Hdmi
68 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. -
Page 69: Universal Serial Bus (Usb)
Note Two USB standards are currently available on Acer computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. - Page 70 70 - Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 8.1 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...
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Page 71: Frequently Asked Questions
Frequently asked questions - 71 R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer. - Page 72 Your C: drive will be reformatted and all data will be erased. It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. 1. Check to see if Acer disk-to-disk recovery is enabled or not.
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Page 73: Requesting Service
2. Make sure the D2D Recovery setting in Main is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <F2> when you see the Acer logo during boot up. For detailed information on the recovery process,... - Page 74 74 - Frequently asked questions Serial number: _________________________________ Date of purchase: ______________________________...
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Page 75: Tips And Hints For Using Windows 8.1
F r e qu e nt ly a sk Frequently asked questions - 75 Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key;... -
Page 76: Can I Boot Directly To The Desktop
76 - Frequently asked questions Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3. -
Page 77: How Do I Personalize My Computer
Frequently asked questions - 77 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings >... - Page 78 78 - Frequently asked questions 3. Choose which days the alarm should go off. 4. Select the notification. 5. Save the alarm by tapping the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. How do I move tiles? Tap and hold a tile to select it, then drag it to the place on Start that you want it to appear.
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Page 79: Where Are My Apps
Frequently asked questions - 79 How do I close an app? Swipe the window downwards from the top to the bottom of the screen. You need to swipe the window past the half-way point of the screen. Can I change the screen resolution? Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results;... -
Page 80: What Is A Microsoft Id (Account)
80 - Frequently asked questions How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. -
Page 81: How Do I Add A Favorite To Internet Explorer
Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Update & recovery > Windows Update. Tap Check now. Where can I get more information? For more information please visit the following pages: • Windows 8 and 8.1 tutorials: www.acer.com/windows8-tutorial • Support FAQs: support.acer.com... -
Page 82: Troubleshooting
R E Q U E N T LY 82 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself;... - Page 83 Frequently asked questions - 83 Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press <F2> (during POST) to enter the BIOS Memory size utility, then press Exit in the BIOS utility to mismatch...
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Page 84: Internet And Online Security
84 - Internet and online security N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 88). - Page 85 Internet and online security - 85 Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’...
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Page 86: Network Connections
86 - Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. - Page 87 Internet and online security - 87 services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point.
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Page 88: Surf The Net
Security You are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Acer has pre-installed McAfee Internet Security Suite on your computer. McAfee Internet Security Suite runs quietly in the background to block today’s complex threats and protect your identity when you shop,... - Page 89 Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it.
- Page 90 90 - Internet and online security would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided.
- Page 91 A complete version of McAfee Internet Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today;...
- Page 92 92 - Internet and online security of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods.
- Page 93 Internet and online security - 93 • Pay attention to privacy policies on Web sites and in software. It is important to understand how an organization might collect and use your personal information before you share it with them. • Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim.
- Page 94 94 - Internet and online security that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer and install them automatically.
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Page 95: Playing Blu-Ray Or Dvd Movies
Playing Blu-Ray or DVD movies - 95 D V D L A Y IN G A Y O R MO VIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via the HDMI port.