What To Do If; Emergency Release; After-Sales Service; Troubleshooting - Bosch WAS 32742 Instruction Manual

What to do if ...

Water is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
No water supply. – Start/Reload not selected?
– Tap not turned on?
Detergent not dispensed.
– Filter blocked? Clean the filter
– Supply hose kinked or trapped?
Washing machine door – Safety function active. Programme termination?
cannot be opened.
– Rinse stop (no final spin) selected?
– Can be opened by emergency release only?
Programme does not – Start/Reload or end time selected?
start.
– Washing machine door closed?
– Childproof lock active? Deactivate
Detergent solution is not – Rinse stop (no final spin) selected?
drained.
– Clean the detergent solution pump
– Clean the waste pipe and/or drainage hose.
Water not visible in the – Not a fault - water below the visible area.
drum.
Spin result not – Not a fault - the unbalanced load detection system has cancelled
satisfactory. the spin cycle due to uneven distribution of the laundry.
Laundry wet/too damp. Distribute large and small items of laundry evenly in the drum.
– Easy-Iron selected?
– Speed selected too low?
Spin cycle performed – Not a fault - unbalanced load detection system is adjusting the
several times. imbalance.
Residual water in the – Not a fault - the action of the care product is not affected.
compartment for care
– Clean the insert if necessary
products.
Odour formation in the – Run programme
washing machine. standard detergent.
The status – Too much detergent used?
indicatorlights. Mix 1 tablespoon of fabric softener with ½ litre of water and pour
Appliance has detected
into compartment II (not with outdoor or down fabrics).
a detergent overload.
– Reduce the detergent dosage for the next wash cycle.
Loud noise generated, – Are the appliance feet fixed?
vibrations and
Secure the appliance feet
"wandering" during the
– Transportation safety devices removed?
spin cycle.
Remove the transportation safety devices
Installation instructions.
Display panel/indicator – Power cut?
lamps do not function
– Circuit breakers tripped or fuses blown? Reset the circuit
during operation.
breakers or change the fuses.
– If the fault occurs repeatedly, call the after-sales service.
Programme sequence – Not a fault - unbalanced load detection system adjusts
longer than usual.
imbalance by repeatedly distributing the laundry.
– Not a fault - foam detection system active - several rinse cycles
are added.
Downloaded From WashingMachine-Manual.com Manuals
page 11.
page 4.
page 3, 4.
page 13.
page 5.
page 3, 4.
page 11.
page 5.
page 5.
page 10.
Cottons 90 °C without laundry. Use
Installation instructions.
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What to do if ...
Detergent residues on – Occasionally, phosphate-free detergents contain water-insoluble
the laundry.
residues.
– Select
In Reload mode, – Water level too high. Not possible to add laundry. Close the
Start/Reload flashes
washing machine door immediately if necessary.
very quickly and a signal
– To continue, press the
sounds.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call the after-sales service

Emergency release

The programme continues when the power supply is restored. However, if the laundry has to
be removed, the washing machine door can be opened as follows:
Risk of scalding.
The detergent solution and laundry may be hot. If possible, leave it to
cool down.
Do not reach into the drum if it is still rotating.
Do not open the washing machine door if water can be seen through the
glass.
1. Turn the programme selector to Off and disconnect the mains plug.
2. Drain the detergent solution page 11.
3. Pull the emergency release downwards with a tool and release.
Washing machine door can then be opened.

After-sales service

If you cannot rectify the fault yourself (Troubleshooting
after-sales service. We will always find a suitable solution and will avoid a visit from a service
technician wherever possible.
You can find the contact details for your nearest after-sales service here or in the after-sales
service directory (depending on model).
You find the regional service contact of all countries in the enclosed service booklet.
Please give the after-sales service the product number (E no.) and the production number
(FD) of the appliance.
Product number Production number
Rely on the professionalism of the manufacturer. Please contact us.
This will ensure that the repair is carried out by trained service technicians who arrive
equipped with genuine spare parts for your appliance.
Rinse or brush the laundry after washing.
Start/Reload button.
page13.
e.g. in the event of a power cut
page 12, 13), please contact our
This information can be found:
on the inside of the washing machine door*/
opened service flap* and rear of the appliance.
*depending on the model
13