The Weber Promise - Weber GENESIS II Owner's Manual

The Weber Promise

At Weber, we pride ourselves on two things: making grills that last and
providing a lifetime of excellent customer service.
Warranty
Thank you for purchasing a Weber product. Weber-
Stephen Products LLC, 1415 S. Roselle Road, Palatine,
Illinois 60067 ("Weber") prides itself on delivering a
safe, durable, and reliable product.
This is Weber's Voluntary Warranty provided to you
at no extra charge. It contains the information you
will need to have your Weber product repaired in the
unlikely event of a failure or defect.
Pursuant to applicable laws, the customer has
several rights in case the product is defective.
Those rights include supplementary performance or
replacement, abatement of the purchasing price, and
compensation. In the European Union, for example,
this would be a two-year statutory warranty starting
on the date of the handover of the product. These
and other statutory rights remain unaffected by this
warranty provision. In fact, this warranty grants
additional rights to the Owner that are independent
from statutory warranty provisions.
Weber's Voluntary Warranty
Weber warrants, to the purchaser of the Weber
product (or in the case of a gift or promotional
situation, the person for whom it was purchased as
a gift or promotional item), that the Weber product is
free from defects in material and workmanship for
the period(s) of time specified below when assembled
and operated in accordance with the accompanying
Owner's Manual. (Note: If you lose or misplace your
Weber Owner's Manual, a replacement is available
online at www.weber.com, or such country-specific
website to which Owner may be redirected.) Under
normal, private single family home or apartment use
and maintenance, Weber agrees within the framework
of this warranty to repair or replace defective parts
within the applicable time periods, limitations, and
exclusions listed below. TO THE EXTENT ALLOWABLE
BY APPLICABLE LAW, THIS WARRANTY IS EXTENDED
ONLY TO THE ORIGINAL PURCHASER AND IS NOT
TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT
IN THE CASE OF GIFTS AND PROMOTIONAL ITEMS AS
NOTED ABOVE.
Owner's Responsibilities Under
this Warranty
To ensure trouble-free warranty coverage, it is
important (but it is not required) that you register
your Weber product online at www.weber.com, or
such country-specific website to which Owner may
be redirected. Please also retain your original sales
receipt and/or invoice. Registering your Weber product
confirms your warranty coverage and provides a
direct link between you and Weber in case we need to
contact you.
The above warranty only applies if the Owner takes
reasonable care of the Weber product by following
all assembly instructions, usage instructions,
and preventative maintenance as outlined in the
accompanying Owner's Manual, unless the Owner can
prove that the defect or failure is independent of non-
compliance with the above mentioned obligations. If
you live in a coastal area, or have your product located
near a pool, maintenance includes regular washing
and rinsing of the exterior surfaces as outlined in the
accompanying Owner's Manual.
REGISTRATION = WARRANTY
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Warranty Handling /
Exclusion of Warranty
If you believe that you have a part which is covered
by this Warranty, please contact Weber Customer
Service using the contact information on our website
(www.weber.com, or such country-specific website
to which Owner may be redirected). Weber will,
upon investigation, repair or replace (at its option) a
defective part that is covered by this Warranty. In the
event that repair or replacement are not possible,
Weber may choose (at its option) to replace the grill
in question with a new grill of equal or greater value.
Weber may ask you to return parts for inspection,
shipping charges to be pre-paid.
This WARRANTY lapses if there are damages,
deteriorations, discolorations, and/or rust for which
Weber is not responsible caused by:
• Abuse, misuse, alteration, modification, misapplication,
vandalism, neglect, improper assembly or installation,
and failure to properly perform normal and routine
maintenance;
• Insects (such as spiders) and rodents (such as
squirrels), including but not limited to damage to
burners and/or gas hoses;
• Exposure to salt air and/or chlorine sources such as
swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes,
earthquakes, tsunamis or surges, tornadoes or severe
storms.
The use and/or installation of parts on your Weber
product that are not genuine Weber parts will void this
Warranty, and any damages that result hereby are not
covered by this Warranty. Any conversion of a gas grill
not authorized by Weber and performed by a Weber
authorized service technician will void this Warranty.
Product Warranty Periods
Cookbox:
10 years, no rust through/burn through
(2 years paint excluding fading or discoloration)
Lid assembly:
10 years, no rust through/burn through
(2 years paint excluding fading or discoloration)
Stainless steel burners:
10 years, no rust through/burn through
Stainless steel cooking grates:
10 years, no rust through/burn through
Stainless steel Flavorizer™ bars:
10 years, no rust through/burn through
Ignition system
(module, electrode assembly, wiring, and switch):
10 years, ignition start
(excluding battery and battery damage)
Grease management system
(slide-out grease tray and catch pan):
10 years, no rust through/burn through
Porcelain-enameled cast iron cooking grates:
5 years, no rust through/burn through
Porcelain-enameled Flavorizer™ bars:
5 years, no rust through/burn through
All remaining parts:
2 years
Disclaimers
APART FROM THE WARRANTY AND DISCLAIMERS
AS DESCRIBED IN THIS WARRANTY STATEMENT,
THERE ARE EXPLICITLY NO FURTHER WARRANTY
OR VOLUNTARY DECLARATIONS OF LIABILITY GIVEN
HERE WHICH GO BEYOND THE STATUTORY LIABILITY
APPLYING TO WEBER. THE PRESENT WARRANTY
STATEMENT ALSO DOES NOT LIMIT OR EXCLUDE
SITUATIONS OR CLAIMS WHERE WEBER HAS
MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE
APPLICABLE PERIODS OF THIS WARRANTY. NO
OTHER WARRANTIES GIVEN BY ANY PERSON,
INCLUDING A DEALER OR RETAILER, WITH RESPECT
TO ANY PRODUCT (SUCH AS ANY "EXTENDED
WARRANTIES"), SHALL BIND WEBER. THE
EXCLUSIVE REMEDY OF THIS WARRANTY IS REPAIR
OR REPLACEMENT OF THE PART OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY
SHALL RECOVERY OF ANY KIND BE GREATER THAN
THE AMOUNT OF THE PURCHASE PRICE OF THE
WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO YOU AND YOUR PROPERTY
AND/OR TO OTHERS AND THEIR PROPERTY ARISING
OUT OF THE MISUSE OR ABUSE OF THE PRODUCT OR
FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY
WEBER IN THE ACCOMPANYING OWNER'S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER
THIS WARRANTY ARE WARRANTED ONLY FOR THE
BALANCE OF THE ABOVE MENTIONED ORIGINAL
WARRANTY PERIOD(S).
THIS WARRANTY APPLIES TO PRIVATE SINGLE
FAMILY HOME OR APARTMENT USE ONLY AND
DOES NOT APPLY TO WEBER GRILLS USED IN
COMMERCIAL, COMMUNAL OR MULTI-UNIT SETTINGS
SUCH AS RESTAURANTS, HOTELS, RESORTS, OR
RENTAL PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE
DESIGN OF ITS PRODUCTS. NOTHING CONTAINED
IN THIS WARRANTY SHALL BE CONSTRUED AS
OBLIGATING WEBER TO INCORPORATE SUCH DESIGN
CHANGES INTO PREVIOUSLY MANUFACTURED
PRODUCTS, NOR SHALL SUCH CHANGES BE
CONSTRUED AS AN ADMISSION THAT PREVIOUS
DESIGNS WERE DEFECTIVE.
WEBER-STEPHEN PRODUCTS LLC
Customer Service Center
1415 S. Roselle Road
Palatine, IL 60067
U.S.A.
For replacement parts, call:
1-800-446-1071
PROTECT
YOUR
INVESTMENT
Shield your grill from the
elements with a heavy-duty
premium grill cover.
8/15/16 10:12 AM