Troubleshooting; Grill Will Not Ignite; Using A Match To Determine If There Is Gas Flow To The Burners; Checking The Components Of The Electronic Ignition System - Weber GENESIS II Owner's Manual

GRILL WILL NOT IGNITE

SYMPTOM
• Burner does not ignite when following the electronic ignition instructions in the "Operation" section of this Owner's Manual.
CAUSE
There is a problem with gas flow.
There is a problem with the electronic ignition system.
Using a Match to Determine if there is
Gas Flow to the Burners
1) Open the grill lid.
2) Check that all burner control knobs are in the
off position. Check by pushing in and turning
knobs clockwise.
3) Turn the gas supply valve on.
4) Begin with the burner furthest to the left. Put
match in the matchstick holder and strike match.
(Matchstick holder is located under right side
table.) Insert lit match down through the cooking
grates, past the Flavorizer™ bars and next to the
burner (A).
5) Push the burner control knob in and turn it
counterclockwise to the start/high
6) Check that the burner is lit by looking through the
cooking grates and through the half-circle cutout in
the Flavorizer™ bar.
7) If the burner does not ignite within 4 seconds,
turn burner control knob to the off
wait five minutes to allow the gas to clear before
attempting to light the burner again. If repeated
attempts fail, follow the gas flow troubleshooting
instructions on the next page.
8) If the burner ignites, the problem lies in the ignition
system. Follow the instructions for "Checking the
Components of the Electronic Ignition System."
9) Replace the matchstick holder by hanging
underneath right side table (B).
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the Customer Service
Representative in your area using
the contact information on
weber.com.
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SOLUTION
If the grill will not ignite, the first step is to determine if there is gas flowing to the burners. To check this,
follow the instructions below for "Using a Match to Determine if there is Gas Flow to the Burners."
If match lighting IS NOT successful, follow the gas flow troubleshooting suggestions on the next page.
If the grill will not ignite, the first step is to determine if there is gas flowing to the burners. To check this,
follow the instructions below for "Using a Match to Determine if there is Gas Flow to the Burners."
If match lighting IS successful, follow the instructions below for "Checking the Components of the Electronic
Ignition System."
Checking the Components of the
Electronic Ignition System
When pressing the ignition button you should hear a
ticking sound. If you cannot hear the ticking sound,
check the battery, then check the wires.
Checking the Battery
There are three potential issues with the battery that
supplies the power to your ignition module that need
to be checked:
1) Some batteries have a plastic protective wrap
around them. (Do not confuse this plastic with
the battery label.) Check that this plastic wrap is
removed.
2) Confirm that the battery is installed correctly (C).
position.
3) If the battery is old, replace it with a new battery.
Checking the Wires
There are two potential trouble spots that need to be
checked:
position and
1) Check that the ignition wires are connected
securely to the terminals on the ignition button
under the control panel.
2) Make sure the ignition wires are properly attached
to the ignition module. The wire terminals are
colour coded to correspond with the terminals on
the ignition module. The number of wires will vary
per model. Refer to Assembly Manual for details on
correct wire installation.
REPLACEMENT
PARTS
To obtain replacement parts,
contact the local retailer
in your area or log onto
weber.com.
8/15/16 10:12 AM