Troubleshooting; Paper Jams - Tektronix PHASER 7300 Help Manual

Button
You can press the Information button at any time to get additional information about the message displayed
on the front panel.
Printable pages
To print a Menu Map, navigate the front panel and its menu items:
1. Select Menus and press OK.
2. Select Print Menu Map
Driver help
If you are using Windows 95/98, Windows 2000/XP, or Windows NT, install the driver from your printer's software CD-ROM
and access the printer driver to:
• Link to relevant web sites from the Troubleshooting tab.
• View information about the printer features on the driver tabs by clicking the Help button on the tab.
• View troubleshooting information by clicking a Help button, then selecting the Troubleshooting Guide.

Troubleshooting

Paper jams

PhaserSMART
After you launch PhaserSMART, select the Troubleshooting Guide to help identify your printer's problem. If your
printer detects a jam error, PhaserSMART will point you to a specific solution. Otherwise, select Media Jams for
PhaserSMART to lead you to the best solution.
Interactive Documentation CD-ROM
For paper jams and error messages, see the Troubleshooting section.
Driver help
In the Troubleshooting Guide, refer to Error Messages for Paper Jams.
Print-quality problems
Ensure the paper type selected in the front panel matches the paper loaded in the trays and the Multi-Purpose Tray (MPT).
Tray settings can be found by selecting
The following table provides a list of printable pages that are accessible from the
Improve Print Quality?:
Condition
For additional paper tips:
To troubleshoot print-quality symptoms:
To correct colors:
Page 2 of 3
and press OK.
Printer Setup Menu and then Tray Setup
Printable page
Print Paper Tips Page
Print Diagnostic Pages
Print-Quality Tips Page
Menu.
Support Menu and