Solving Problems - Vax U85-ACLG-B-E User Manual

Solving problems

WARNING: In order to reduce the risk of injury, switch off the appliance and remove the rechargeable
battery before you begin to deal with problems.
Problem
The upright vacuum
cleaner cannot be
switched on
The upright vacuum
cleaner hardly picks
up any dirt
Brush roller does not
turn
The charging
indicator light does
not light up whilst the
battery is charging
Charging indicator
light lights up
constantly
34
Solution
• Check whether the rechargeable battery is inserted correctly.
• Check whether the inserted rechargeable battery still has enough
power.
• The rechargeable battery may be too warm. If so, remove it and wait
30 minutes. Or simply use the replacement rechargeable battery.
• The motor protection switch may have been triggered. If this is the
case, switch off the appliance. Remove and empty the dust bin. Look
for other blockages. Clean the filters (dry) and wait approximately 1
hour.
• Empty the dust bin and clean the filters (see "Maintenance" on page
32).
• There may be a blockage somewhere. Check the hose and brush
base.
• The brush roller may not be turning. See line "Brush roller does not
turn".
• The brush roller may not be activated.
Switch it on at the corresponding On/Off button.
• The brush roller may be blocked. See "Maintenance" on page 33.
• Check whether the charger is connected.
• Check whether the battery has been inserted into the charger correctly.
• It is possible that a conductive contact between the battery and the
charger will not be established despite the battery supposedly being
correctly inserted. If so, remove the battery, pull the charger plug,
wait for 10 seconds and try again.
• Check whether the battery has been inserted into the charger
correctly.
• The battery or charger may be faulty. If so, remove the battery, pull
the charger plug, wait for 10 seconds, plug in the charger again and
reinsert the battery.
• Check whether the contacts on the battery and the charger are clean.
If not, see "Maintenance" on page 32.