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Product Summary
Thank you for choosing Comfort Mate, bed warming mattress product manufactured by Navien.
This user manual provides detailed information on appropriate use of the product and precautions.
If you read the instructions carefully before use, you can enjoy a safe and comfortable experience with the
Comfort Mate for a long time.
Comfort Mate is produced by nationally representing boiler company KD Navien, which has focused on
technolo gies to satisfy our customers' lives.
Comfort Mate uses Motor Circulation Method to circulate heated water from boiler to mattress, providing
heat for pleasant and healthy sleeping conditions.
What is good about Comfort Mate!
1. Application of nationally representing boiler company KD Navien's temperature controlling
technology, called '4TC System'
- MTC : Safe use of the product with medium-to-hot water controlling technology.
- RTC : Accurate temperature control desired by the user by controlling temperature of circulating water
to correspond set temperature to mattress temperature.
- ETC : Optimized heating performance with uniform temperature over the entire mattress.
- DTC : Possible to adjust temperature for right and left side using electric-copper isolating heating
2. Comfortable and Convenient Smart Eazy (Easy + Cozy) Solution
- Eazy Sleep: Best sleep mode for pleasant sleeping.
- Eazy Connector: One-touch valve type connector.
- Eazy Talk: Voice guidance to different modes and setting information.
- Eazy Remote:Controlling with remote controller.
- Eazy Keeping: Convenience of storage by folding the product slim like a blanket.
3. Safety and More Safety to Smart Care Solution
- Usage of silicon, which creates no emission of harmful substance, is used to fix the internal water hoses
inside the mattress and floor surface.
- Relaxing sterilization mode which sterilizes by heating water inside boiler and mattress.
- Application of the connector guard to cover the hosepipe connection between boiler and mattress to
prevent burns.
- Child-lock function to prevent accidents involving children.
- Application of other multiple safety devices.
(Horizontal leveling sensor, overheating prevention system, freezing prevention, automatic stop timer,
and water level sensor.)
4. Technical Support
- If troubleshooting does not help the issue, please call your distributor or Navien Technical Support
1-877-689-1541 if you need further assistance.
5. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the appliance.
6. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
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