Faults and what to do about them.
en
Faults
The length of the pro-
gramme changes during
the wash cycle.
Residual water in the left-
hand compartment for
the care product.
Odours in the washing
machine.
The Å display lights up
in the touch display. Foam
may also be leaking from
the detergent drawer.
Repeated, intensive foam-
ing.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
Loud noises, vibrations
and machine "movement"
during the spin cycle.
The touch display does
not work while the appli-
ance is running.
There is detergent resi-
due on the laundry.
When the appliance is
paused, A flashes and
è lights up.
A flashes when the
appliance is paused and
è is off.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call the after-sales service.
■
32
Cause/remedy
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Run the Drum Clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
To prevent foaming, only use half the amount of detergent recommended
Note:
by the detergent manufacturer. Do not use detergents designed for woollens or
delicates.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into the
left-hand compartment (not suitable for outdoor clothing, sportswear or items
made with down).
Use less detergent in the next washing cycle.
Check your basic dosage and dosage strength settings.
■
If required, use a different liquid detergent.
■
There is too much detergent/fabric softener in the dispensers. Do not fill above
the max. mark in the dispensers.
Appliance aligned? Align the appliance. ~ Page 38
■
Are the appliance feet secured? Secure the appliance's feet. ~ Page 38
■
Have the transport braces been removed? Removing the transportation
■
bolts. ~ Page 35
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse or brush the laundry after washing.
■
The water level is too high. It is not possible to add laundry. Close the door
■
immediately, if necessary.
Touch A to continue the programme.
■
The door is unlocked. It is possible to add laundry.