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■ au after-sales service
information
■ Replacement cell phone delivery
service
Service description
Spontaneous
Failure
Partial damage,
water damage, total
destruction, theft,
loss
※ All amounts are tax-exclusive.
■ Holding over and repair
Service description
Spontaneous
Failure
Partial damage
Water damage, total
destruction
Member
First
Free
year
From
Charged to
second
customer
year
First time:
5,000 yen
Second time:
8,000 yen
Member
First
Free
year
From
Free (3-year
2nd
guarantee)
year
Charged to
customer
5,000 yen
maximum
Charged to
customer
10,000 yen
Keitai Guarantee
Service Plus LTE
Keitai Guarantee
Service Plus LTE
member
Free
Charged
at cost
Non-
member
Not
eligible
Non-
135
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Table of Contents
