Getting More Help - Epson Stylus TX130 User Manual

Note:
If you see a User Account Control window, click Yes or Continue. Then go to the next step.
5. In the next window, select EPSON TX130 Series and click OK.
6. When the confirmation screen appears, click Yes and follow the on-screen instructions to
uninstall the printer software.
7. Open the Windows Control Panel, then select Programs and Features (Windows 7 or
Windows Vista). If you're using the Classic View, click Uninstall a program under the
Programs category instead. In Windows XP, double-click Add or Remove Programs.
8. Click EPSON Scan in the list of currently installed programs and click Uninstall/Change
(Windows 7 or Windows Vista) or Change/Remove (Windows XP).
9. Click Next, and follow the on-screen instructions to uninstall Epson Scan.
10. In some cases, a message may appear to prompt you to restart the computer. If so, make sure
Yes, I want to restart my computer now is selected and click Finish.
11. Restart your computer, then see the Start Here sheet to re-install your software.
Mac OS X
In most cases, Mac users do not need to uninstall their existing software prior to re-installation.
See the Start Here sheet for instructions on installing your software.
If you do encounter a situation where re-installation doesn't work, contact Epson for additional
support.

Getting More Help

If you need additional help with your printer or its software (including Easy Photo Print), contact
Epson.
Epson provides these technical support services:
Internet Support
Visit Epson's support website for your Epson TX130 for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions (site available in Spanish and Portuguese only).
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name (Epson Stylus TX130)
• Product serial number (located on the back of the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
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