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Log files
With the Send error report option, the pop-ups that appear in the event of error
messages have an additional button, with which the relevant error report can be sent
directly to Gigaset Support. If you do not wish users (i.e., "non-administrators") to have
this option, deactivate the function!
As administrator, you can use the Send log files to Gigaset support function at any time.
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Click on Send, to send the error reports via eMail: mailto:support.pro@gigaset.com
Selecting the log file
Here, you can view various log files and configure the scope of storage. By selecting Level,
you can specify the level of errors/messages that should be stored in each respective file.
The log levels in the selection menu are sorted in descending hierarchical order. This
means that each higher level also contains the information from the lower levels. For
example: In the WARN level, all entries from the ERROR and FATAL categories are also
saved and displayed. Any change to the log level must be saved or copied, before the
view will update itself.
Please note
Saving will not affect the existing entries, i.e., these remain in the file and view.
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