•
Choose the correct margins for your paper size in your printing program.
•
Use the Print Preview option in your Windows printer software to check your margins before
you print.
•
Make sure your paper is positioned against the right side of the sheet feeder.
White Border on Borderless Photo
•
Make sure you are printing on a paper that supports borderless printing.
•
In the Windows printer software, make sure you selected the Borderless option.
In the Mac OS X printer software, make sure you selected a Paper Size listed as Sheet
Feeder - Borderless or click the Borderless checkbox.
•
Use the Expansion setting in the Windows or Mac OS X printer software to adjust how the
image fits on the page.
•
Do not choose a custom paper size setting when printing borderless photos.
Incorrect Characters Print
•
Make sure the USB cable is securely connected and meets the requirements. Then try printing
again.
•
Make sure your printer is selected as the active printer in your printing program.
•
If you're using a switch box or USB hub with your printer, connect the printer directly to your
computer.
•
Turn the printer off and then on again.
Incorrect Image Size or Position
•
Make sure the paper and layout options are set correctly in your Windows or Mac OS X
printer software.
•
Make sure your paper is positioned against the right side of the sheet feeder.
Print Quality Problems
If your printout has a quality problem but the image looks fine on your computer screen, check the
solutions in this section.
Printout Has White or Dark Lines Across It
Printout Is Blurry or Smeared
Printout Is Faint or Has Gaps
Printout Is Grainy
Incorrect Colors in Printout
Printout Is Slanted
Printout Has White or Dark Lines Across It
•
The print head nozzles may need cleaning.
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