Downloading Log Files - Cisco Service Manual Service Manual

Cisco TelePresence SX20 Quick Set
Contents

Downloading log files

The log files are Cisco specific debug files which may be
requested by the Cisco support organization if you need
technical support.
The current log files are time stamped event log files.
All current log files are archived in a time stamped historical
log file each time the system reboots. If the maximum
number of historical log files is reached, the oldest one will be
overwritten.
D14908.02 SX20 Administrator Guide TC6.0, JANUARY 2013.
Introduction Web interface Web interface
Navigate to: Diagnostics > Log Files
Downloading one file
Click the file name and follow the
instructions to save or open the file (left
or right click depending on your browser).
Downloading all files
Click Download all log files as .tar.gz bundle
and follow the instructions.
System settings
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Administrator Guide
Setting passwords Appendices