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WorldGate and the Ojo logo are trademarks and service marks of WorldGate Service, Inc. Motorola and the stylized M logo are registered in the U.S. Patent Office. All other trademarked products mentioned in this document are the sole property of their respective owners.
Choosing a Location ............12 Installing the Battery Pack ..........12 Charging the Handset............13 Connecting Ojo ..............14 Registering Ojo and Establishing an Ojo Account....17 Setting the Correct Time Zone ..........18 Ojo Controls and Screens ............19 Ojo (without Cordless Handset)...........19 Cordless Handset ...............19 Screens ................20...
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Deleting a Call from a Call Log ..........35 Adding a Name to Your Phonebook from a Call Log....36 Appendix 1 – Caring for Ojo............. 37 Appendix 2 – Network Installation ..........37 Appendix 3 – Startup Connections ..........40 Changing Bandwidth Profile and Internet Settings....
Ojo is easy to use, with simple on-screen instructions and prompts. Because privacy is a concern for many people, Ojo lets you decide whether to transmit video with each call. At any time—at the beginning of a call or during it—you can easily start or stop video transmission.
• If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of Ojo does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
FCC and Interference Information Rights of the Telephone Company Should your equipment cause trouble on your line, which may harm the telephone network, the telephone company shall, where practical, notify you that temporary discontinuance of service may be required. Where prior notice is not practical and the circumstances warrant such action, the telephone company may temporarily disconnect service immediately.
20402. Please specify stock number 004-000-00345-4 when ordering copies. The FCC requires this product to be serviced only by Motorola or its authorized service agents. Changes or modifications not expressly approved by Motorola could void not only the user's authority to operate the equipment, but also the limited warranty.
9. Avoid using during an electrical storm. Use a surge protector to protect the equipment. 10. Do not use Ojo to report a gas leak, especially if you are in the vicinity of the gas line. Caution: To reduce the risk of fire, use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord.
8. Use only the power supply that came with this unit. Using other power supplies may damage the unit. 9. Because Ojo operates on electricity, you should have at least one phone in your home that is not cordless in case the power goes out.
• Active home telephone account (for conventional telephone calls). • Ojo Unit ID Number located on the box and on the bottom of your Ojo. Write your Ojo Unit ID Number here for future reference: Unpacking and Checking the Contents...
However, whether an upgrade is standard or critical your settings, call logs, and phonebook entries will be preserved and remain stored in Ojo. Appendix 2 – Network Installation. Lighting should illuminate your face as you sit in front of your Ojo screen. Installing the Battery Pack Next, install the battery pack in the cordless handset.
Getting Started Charging the Handset After you’ve installed the handset battery pack, place the cordless handset in the handset cradle. An indicator on the handset screen shows that the handset is charging. Charging Indicator...
Turn off the modem and router power. Confirm that your modem is correctly connected to your router. Plug one end of the provided Ethernet cable into the “TO MODEM” port on the back of Ojo, and the other into an open port on the router.
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Turn on the power to the modem, wait one minute, then turn on the power to the router. Plug one end of the Ojo power cord into the Ojo power block and the other end into an electrical outlet. Plug the Ojo power block into the “12V/3A” port on the back of Ojo.
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Upgrades will normally install in less than 15 minutes. You may choose to install a standard upgrade, or choose to ignore it. Your Ojo will continue to function normally. A critical upgrade needs to be installed immediately. Ojo may not function normally without the installation of a critical upgrade.
Getting Started Registering Ojo and Establishing an Ojo Account Before you can use Ojo, you must register and establish an Ojo account. This account enables you to make and receive video calls with other Ojo users. Have available: • Your 12-digit Ojo Unit ID Number (found on the “Please Call Customer Service”...
Michigan, Indiana-Starke, and East Indiana. After the desired time zone is displayed, press SELECT and then press to save the selection. Ojo prompts you to confirm. Use the keys to highlight Yes, then press SELECT. Press END to display the Ojo Home screen.
Ojo Controls and Screens Ojo (without Cordless Handset) Lens Cover Camera Lens and Microphone Video Screen Video Screen Inset Operation Buttons: TALK/SPKR LOCATE Cradle for Cordless Handset Speaker Volume Control Buttons Cordless Handset Earpiece Handset Screen MUTE TALK SELECT Navigation Keys (...
Ojo Controls and Screens Screens Ojo has two screens: the video screen and the handset screen. The video screen displays: • During a call, the incoming and Video outgoing video (shown on page 19) . Screen • In standby mode, the Ojo Home screen is used for easy navigation of Ojo’s features and functions.
Setting Up Ojo Ojo can be customized by selecting the ring tone, ring volume, LCD brightness, and your time zone. Each of these selections is accessed from the Customize screen. Note: Scroll through the options for each selection by pressing the keys on the handset keypad.
Note: Ojo displays the current ring volume setting. The ring volumes will play as you scroll through the choices. After the desired ring volume is displayed, press SELECT and then press to save the selection.
Making a Video Call Ojo allows you to make both video and conventional telephone calls. When you make a video call, the party receiving your call must have an Ojo or other interoperable product. To use Ojo as a conventional phone, attach a phone line (see page 14).
Slide the lens cover to the right to allow the camera to display your video image. To hang up, press END. Making a Conventional Call Note: To make a conventional phone call, your Ojo must be connected to a phone line. Enter the phone number. Press TALK.
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Using the Basic Functions Press TALK. You are now connected, and you can hear the caller speaking. The video screen displays live video of the person who called. Your camera is not activated automatically. Consequently, neither the caller nor you can see your video image (notice the ”Camera is off”...
Using the Basic Functions Taking a Caller ID Picture A key feature of Ojo is seeing a still picture of the caller as part of the Caller ID function. By taking Caller ID pictures during your video calls, you can save these still pictures as part of your Phonebook entries.
You can prevent the caller from hearing you or any other noise or conversation on your end of the call. Press the MUTE button. Ojo displays a mute indicator. You can still hear the caller speaking, but the caller cannot hear you.
Enter the one- or two-digit speed dial code on the handset numeric key pad. Note: The speed dial code must be set up in your Ojo Phonebook before you can use it. Refer to page 29 for instructions on specifying a speed dial code.
A phonebook entry can be added manually, from a call log (see page 36), or at the end of a call. Adding a Listing to the Phonebook You can add a Phonebook entry any time you are not using Ojo to make a call. From the Ojo Home screen, press highlight PHONEBOOK and then press SELECT.
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Phonebook Highlight and select Name, and use the handset numeric keypad to enter the name. After the character you want to enter is displayed, wait three seconds for the cursor to move to the next space. Press a key once to enter the lower case first letter on that number key.
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Phonebook listing. At least one character must be entered in both the Name and Number fields before the listing can be saved. Ojo prompts you to press SELECT to save the Phonebook listing. Use the keys on the handset keypad to highlight Yes to...
Phonebook Calling from the Phonebook From the Ojo Home screen, press highlight PHONEBOOK and then press SELECT. The Phonebook screen appears. Press to highlight the desired listing. Press TALK. The call is made. Editing a Phonebook Listing On the Home screen, press to highlight PHONEBOOK and press SELECT.
Press SELECT to display the Phonebook Edit screen. Press to highlight the Delete button and then press SELECT to delete the listing. Ojo prompts whether to delete the Phonebook listing. Use the keys on the handset keypad to highlight Yes to confirm deleting the listing, or highlight No, then press SELECT.
Phonebook Finding a Name in the Phonebook From the Ojo Home screen, press to highlight PHONEBOOK and then press SELECT. The Phonebook screen appears. Use the handset keys to enter the first letter of the name. The first listing beginning with that letter is displayed.
Deleting a Call from a Call Log Each call log maintains up to ten calls. When an eleventh call is received or made, Ojo adds it to the appropriate call log and automatically deletes the first call. You can delete any call from a call log.
Press SELECT to display the options screen. Highlight and select STORE ENTRY. Ojo prompts whether to store the Phonebook entry. Press SELECT to confirm storing the entry. If the entry is not to be stored, press to select No and then press SELECT.
Important: Never use strong detergents, other harsh cleaning agents, or treated cloths, as they may damage the surface of Ojo. Never use a spray or excess water, as this may affect electrical continuity.
Appendix 2 – Network Installation Appendix 2 – Network Installation There are several possible ways to set up Ojo as part of your home network. Several typical home network configurations that include Ojo are described below. You can set up Ojo anywhere in your house (it doesn't have to be right next to the modem) using Homeplug™...
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DSL modem. Your DSL modem must support DHCP. It will not work if the DSL modem requires PPPoE support. If you have a DSL modem, connect Ojo to the DSL modem using a DSL-compatible router.
If the bandwidth selected exceeds your upstream speed, the quality of your Ojo calls will deteriorate and your Ojo may not function properly. If you do not know your upstream speed or wish to confirm it, please call your ISP.
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[ . ]. Press SELECT when the address information has been entered. Press to save your Connection settings. Ojo prompts you to save the settings. Choose “Yes” to save the settings and return to the Main Menu.
Check that the Ethernet cable is connected Plug In The Network Cable.” to the “TO MODEM” port on the back of Ojo, and the other end is plugged into an open port on your router. The “TO MODEM” port uses green and amber LEDS to indicate connection status and speed.
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Appendix 4 – Troubleshooting If this happens... Before calling Technical Support... During Installation and Power-Up… Ojo informs you of network Press to move to the CONNECTION problems and displays screen. You may need to enter a Static IP “Network Problems. Please address for your network set up.
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UPnP is enabled on the router. Otherwise, review Setting the Correct Time Zone User Guide on page 20 of your Your Ojo may be functioning correctly but set for the wrong time zone.
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If this happens... Before calling Technical Support... During Installation and Power-Up… Ojo displays a “Failed to Ojo always displays a “Failed to Connect” Connect” message when you message the very first time you power on turn on the power. before activating the phone.
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UPnP is enabled on the router. There is an echo. Lower the volume. The surface may be too hard. Put a placemat or mouse pad under Ojo. The acoustics of the room may not be ideal. Move Ojo to another location with better acoustics.
Appendix 5 – Technical Specifications Personal Video Phone Technical Specifications General DC Input 12 V DC Current 5 A (typical) Power Consumption 30 W (typical) Operating Temperature 10 to 40 C Storage Temperature 0 to 60 C Dimensions 14” x 8.5” x 7.5” Weight 2.5 lbs Network...