Troubleshooting Guide - Quadra-Fire 5700 STEP TOP ACC Owner's Manual

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Troubleshooting Guide

With proper installation, operation, and maintenance your wood appliance will provide years of trouble-free service. If you
do experience a problem, this troubleshooting guide will assist you or a qualified service person in the diagnosis of a prob-
lem and the corrective action to be taken.
Start Fire Problems
Can not get fire started
Excessive smoke or spillage
Burns too slowly
Not enough heat output
Fire burns too fast
September 28, 2016
Possible Cause
Not enough kindling/paper or no
kindling/paper
Not enough air for fire to ignite
Wood condition is too wet, too
large
Bed of coals not established
before adding wood
Flue blockage such as birds'
nests or leaves in termination
cap
Down draft or negative pressure
Competition with exhaust
devices
Extremely dry or soft wood
Over drafting
7038-207G
5700 STEP TOP ACC
Solution
Use dry kindling, more paper. Arrange kindling &
wood for air movement.
Check for restricted termination cap
Check for blockage of outside air kit (if installed).
Check for flue blockage.
Pre-warm flue before starting fire (refer to Building
a Fire Section).
Check for adequate vent height (refer to Chimney
Height Section).
Open window below the appliance towards the
wind.
Use dry, seasoned wood (refer to Seasoned Wood
Section).
Start with paper & kindling to establish bed of
coals (refer to Building a Fire Section).
Have chimney inspected for creosote and cleaned
by a certified chimney sweep.
Do not use exhaust fans during start-up (refer to
Negative Pressure Section).
Open window below the appliance towards the
wind.
Mix in hardwood.
Mix in less seasoned wood after fire is established
(refer to Wood Fuel Section).
Check for correct vent height; too much vertical
height creates over drafting.
Check location of vent termination (refer to
Chimney Termination Requirement Section).
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