Irequesting Service; Before You Call - Acer Aspire V5-131 User Manual

The keyboard does not respond.
Try attaching an external keyboard to a USB port on the computer. If it works,
contact your dealer or an authorized service center as the internal keyboard cable
may be loose.
The printer does not work.
Check the following:
• Make sure that the printer is connected to a power outlet and that it is turned
on.
• Make sure that the printer cable is connected securely to a USB port and the
corresponding port on the printer.

IRequesting service

Before you call

Please have the following information available when you call Acer for online
service, and please be at your computer when you call. With your support, we can
reduce the amount of time a call takes and help solve your problems efficiently. If
there are error messages or beeps reported by your computer, write them down as
they appear on the screen (or the number and sequence in the case of beeps).
You are required to provide the following information:
Name: ____________________________________________________________
Address: __________________________________________________________
Telephone number: _________________________________________________
Machine and model type: _____________________________________________
Serial number: _____________________________________________________
Date of purchase: ___________________________________________________
42