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Troubleshooting
Troubles / Symptoms
• Cannot start up the
WV-AS710.
Failure to acquire pictures.
Cannot change the image
size using the [VGA]/
[QVGA]/[CIF]/[QCIF] but-
tons.
Cannot operate the camera
even though monitoring the
pictures is possible.
Cannot select a camera
using the "Camera List"
menu. / Camera pictures do
not change even though
another camera is selected.
80
Points to be checked / Solutions
• Is the message of "Can't create s3.pid; running already or permission
denied." displayed?
It seems that the WV-AS710 multiply started. Check if the WV-AS710
is already started or not. If the WV-AS710 has not started yet, the WV-
AS710 might have been forced to stop last time. Check if "s3.pid" file
exists in the "/var/run/" directory or not. If it exists, delete it.
• Is the WV-AS710 started up?
• Are the power of the network interface unit and the cameras on?
• Are the IP addresses entered in the "Camera Properties" menu cor-
rect?
• Depending on the traffic on the network, it may happen that automatic
reload of pictures from a web browser may stop. In this case, click the
reload button of the web browser.
• Is the monitor resolution set to True Color 24 bit or more?
• Are the settings of the network interface unit correct? When the net-
work camera server and the network interface unit are used in the
same system, do not set the network interface unit to "Random Input
Selection Mode". Refer to the operating instructions of the network
interface unit for further information.
• Are "Block All Cookies" or "Invalid" selected or not selected in the set-
tings of the web browser? In both cases, select "Accept All Cookies".
• It is possible that another user is operating the camera. Try to operate
it later.
• It is possible that the camera has an operating restriction. Refer to an
administrator about your user type.
• When operating WV-NM100 or WV-NS324, enter "Access User Name"
and "Access User Password" registered in the setting menu of the
cameras.
• Is the camera connected?
• Is the same IP address entered in the "IP Address" on the "Camera
Properties" menu and on the setting menu of the camera site?
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