Print Quality Problems - Canon LBP5300 User Manual

Print Quality Problems

If any problem occurs while you are using the printer, take the following measures
depending on the symptoms.
IMPORTANT
• If a message appears in the Printer Status Window, follow the directions in the message.
• When a paper jam occurs, see "Paper Jams," on p. 7-3.
• If a symptom that is not indicated in this section occurs, if none of the indicated remedies
do not solve the problem, or if you cannot determine the problem, contact your local
authorized Canon dealer.
Paper comes out in certain color and nothing is printed on it.
Cause 1
Remedy
Cause 2
Remedy 1 If <Service Error> is displayed in the Printer Status Window, turn the power
Remedy 2 If the message does not disappear even after applying the Remedy 1, contact
White streaks appear.
Cause
Remedy
Printed pages have white specks.
Cause 1
Remedy
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The drum in any of the toner cartridges has deteriorated.
Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"
on p. 6-2)
A problem has occurred inside the printer.
OFF, wait for 10 seconds or longer, and then turn the power ON again. This may
clear the message.
your local authorized Canon dealer for servicing.
The drum in any of the toner cartridges has deteriorated.
Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"
on p. 6-2)
Appropriate paper is not being used.
Replace the paper with one that can be used and print again. (See "Paper
Requirements," on p. 3-2)
Print Quality Problems
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