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These limits also apply to IBM's suppliers and resellers. They state the maximum
for which IBM and such suppliers and resellers are collectively responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss;
3. loss of profits, business, revenue, goodwill, or anticipated savings; or
4. third party claims against you for damages.
Part 3 - Warranty Information
Serial pass-thru module
Scheduling of a warranty service will depend upon the following: 1) the time your
request for service is received, 2) Machine technology, and 3) availability of parts.
Contact your local IBM representative or the subcontractor or reseller performing
services on behalf of IBM for country and location specific information.
Types of Warranty Service
1. Customer Replaceable Unit ("CRU") Service
2. On-site Service
3. Courier or Depot Service
Pounds Sterling 75,000, or 2) 125% of the total purchase price payable or the
charges for the Machine directly relating to the Default.
Country or Region
of Purchase
Warranty Period
Worldwide
1 year
* See "Types of Warranty Service" and "Service Levels" for explanations of
warranty-service types and service levels.
IBM provides replacement CRUs to you for you to install. CRU information
and replacement instructions are shipped with your Machine and are available
from IBM at any time on your request. CRUs are designated as being either
Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your responsibility. If IBM
installs a Tier 1 CRU at your request, you will be charged for the installation.
You may install a Tier 2 CRU yourself or request IBM to install it, at no
additional charge, under the type of warranty service designated for your
Machine. IBM specifies in the materials shipped with a replacement CRU
whether a defective CRU must be returned to IBM. When return is required, 1)
return instructions and a container are shipped with the replacement CRU, and
2) you may be charged for the replacement CRU if IBM does not receive the
defective CRU within 15 days of your receipt of the replacement.
IBM or your reseller will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to
allow disassembly and reassembly of the IBM Machine. The area must be clean,
well lit and suitable for the purpose. For some Machines, certain repairs may
require sending the Machine to an IBM service center.
Appendix B. IBM Statement of Limited Warranty Z125-4753-09 08/2006
Type of Warranty
Service*
1
Service Level*
1
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