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HP ProLiant DL380 g3 Quickspecs page 28

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QuickSpecs
Options
Service and Support
Offerings (HP Care Pack
Services)
Hardware Services 4-Hour On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
Installation & Start-up Services
Hardware Installation
Hardware Installation, Electronic
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer
Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP
holidays.
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer
Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP
holidays, Electronic
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays.
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, Electronic
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays
Onsite HW support, 8am-9pm, M-F, 4hr response and Linux O/S SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, Elecctronic
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at
HP's discretion, 24x7 2hr response time incl. HP holidays.
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite, onsite at
HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays.
Onsite HW support 24x7, 4hr response and Linux O/S SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, Electronic
HP Care Pack Priority Services for ProLiant Servers - Priority Silver
NOTE: For more information, customer/resellers can contact
http://www.hp.com/services/carepack.
DA - 11473 Worldwide — Version 45 — December 13, 2004
HP ProLiant DL380 Generation 3 (G3)
U4544A
U4544E
U4545A
U4545E
U4554A
U4554E
U4555A
U4555E
U4556A
U4556E
U4558A
U4558E
U4557A
U4557E
U4559A
U4559E
Page 28

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