Mazda CX-9 2016 Owner's Manual page 393

NOTE
When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete "Mazda" on your mobile device. Then, execute the Bluetooth
search on your mobile device once again, and pair to a newly detected "Mazda".
Before you pair your device, make sure that Bluetooth
on the vehicle.
Voice recognition related problems
Symptom
Poor voice recognition
False recognition of numbers
Poor voice recognition
Phone-related voice recognition is
disabled
Names in the phonebook are not
easily recognized
When operating the audio, a song
name is not recognized
You want to skip guidance
Cause
Excessive, slow speech.
Excessive, forceful speech
(shouting).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise from
outside/inside vehicle).
Air ow from A/C is blowing
against the microphone.
Speaking in off-standard
expressions (dialect).
There is a malfunction in the
microphone.
There is a problem with the
connection between the Bluetooth
unit and the device.
The Bluetooth system is under a
®
condition in which recognition is
dif cult.
Song names cannot be recognized
by voice.
—
unit.
®
® is "ON", both on your phone and
Solution method
Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers.
A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
If there is any malfunction after
® checking the pairing situation, check
for device pairing or connection
problems.
By carrying out the following
measures, the rate of recognition
will improve.
Clear memory from the phonebook
which is not used very often.
Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as "Mom", "Dad",
recognition will improve.)
—
Guidance can be skipped by quickly
pressing and releasing the talk
button.
Interior Features
Audio Set
®
5–75