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11. Troubleshooting
Please check the following before contacting the repair service:
Case
The operation does not
work.
During the backup
operation, operation
of the load becomes
unstable.
Charging stops
Charging stops
nevertheless battery is
not full.
Discharging stops
Discharging stops
nevertheless battery is
empty.
There is a time period
that is not charging and
discharging.
Back-up socket does
not supply the power.
26
• Check if the protection device is turned off.
• Check if timers have been set.
• Check the remaining battery level.
Power supplied from this product is not completely same as the commercial power supply.
For example, in the case of dimming equipment, it might flicker occurs by dimming level.
At that time, please use it to adjust the dimming level.
The batteries are full. (Battery indicator on the Control panel turns off from orange.)
When battery temperature is low, the maximum amount of charged power is limited for
battery protection.
When battery temperature is too high, charging is limited for battery protection.
Power failure or the protection device for storage battery system may have been turned off.
Check the protection device in the distribution board.
The batteries are empty. (Battery indicator on the Control panel turns off from green.)
When battery temperature is too high or low, discharging is limited for battery protection.
During remote-control system mode, discharging stops before reaching 0% of remaining
battery level for blackout.
Depending on the batteries condition, the battery might not be able to be discharged down
to 0%.
In order to correct the remaining battery level, charging and discharging operation is
stopped once a day (From 3:00 to 3:30).
Back-up socket can not be used during Grid operation.
Backup breaker in this product may have turned off by electric leakage in the load.
Please contact installer or shop you bought this product.
Description / where to check
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