Troubleshooting Guide - Oregon Scientific FT101 User Manual

TROUBLESHOOTING GUIDE

This section includes a list of frequently asked questions for
problems you may encounter with your forehead thermometer. If
your thermometer is not operating as you think it should, check
here before arranging for servicing.
Problem Symptom
No power
Power will not turn
on.
Error
message
Measurement Measurement is
too high.
is inaccurate
Measurement is
too low.
The wrong date /
Date / time is
time shows on the
incorrect.
LCD display.
No records in No records display
memory.
after pressing MEM.
Check this
Batteries are exhausted.
shows on the
Batteries are inserted
display.
incorrectly.
The sensor probe is dirty
shows on the
or has not been properly
display.
used.
The thermometer is
malfunctioning.
The thermometer is
overheated.
The thermometer has
not adjusted to the room
temperature.
The sensor probe was
not applied to the
forehead prior to the
measurement start time.
Date / time was not set
or reset after installing
new batteries.
The memory has been
reset.
12
Remedy
Replace with new batteries
(→ 7).
Insert the batteries correctly
(→ 7).
Clean the sensor probe
(→ 3), wait a few minutes,
and then try again (→ 9).
Contact the retailer or our
c u s t o m e r s e r v i c e
department. Refer to the
w a r r a n t y c a r d f o r
instructions.
Turn off the thermometer,
wait a few minutes, and
then try again.
Turn off the thermometer
and wait for 20 minutes
before attempting to retake
the measurement. 5
minutes prior, bring the
person whose temperature
is to be measured into the
room.
Wait a few minutes, then try
again with the sensor
applied to the forehead prior
to pressing .
Set the date / time (→ 8).
Take a measurement, then
press MEM to make sure it has
been stored in the memory.