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Custom Audio Electronics TK203 User Manual

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  • Page 1 USER MANUAL KPM202 KPM203 TK202 TK203...
  • Page 3 CUSTOM S.p.A. THE CE MARK AFFIXED TO GENERAL SAFETY INFORMATION Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.
  • Page 4 WARNING: PRESENCE OF DANGEROUS VOLTAGES (POWER POWER SUPPLY INFORMATION SUPPLY) The device is fed by a SELV power supply (Safety Extra Low Voltage). Risk of electric shock (accessory power supply). When power supply unit is installed as accessory in the end- WARNING: PRESENCE OF HAZARDOUS MOVING PARTS product, the following items must be considered: • The power supply must be properly bonded to the main protec-...
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000030600...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION 1.1 Document structure ..............9 1.2 Explanatory notes used in this manual .
  • Page 8 7 SPECIFICATION 7.1 Hardware speciications ............. 61 7.2 Character speciications .

  • Page 9: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 CONFIGURATION description of the coniguration parameters of the device 6 MAINTENANCE...

  • Page 11: Description

    2 DESCRIPTION 2.1 Box content Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service.
  • Page 12 TK202, TK203 1. Power supply 2. Short guide 3. Power supply cable 220V 4. USB cable 5. Serial cable 6. Power supply cable 24V 7. Spacer for paper width <40mm 8. Ruler 9. Device • Open the device packaging. •...

  • Page 13: Device Components: External Views

    2.2 Device components: external views KPM202, KPM203 1. Printing head group 7. Paper input 2. Device chassis 8. S2 key 3. External near paper end sensor connector 9. Status led 4. Paper out 10. S1 key 5. Frontal cover 11. FORM FEED key 6.
  • Page 14 TK202, TK203 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Connectors cover 6. Internal printer (see previous pages) 7. Paper input...

  • Page 15: Device Components: Connector View

    2.3 Device components: connector view 1. USB port 2. RS232 serial port 3. Power supply port NOTE: For ease of reference, for some models is represented only the internal printer group without the external plastic chassis.

  • Page 16: Device Components: Internal View

    2.4 Device components: internal view 1. Paper out presence 2. Opening/closing front cover sensor 3. Unlocking button for mobile paper guide 4. Mobile sensors for notch 5. Head temperature sensor 6. Sensor of paper presence 7. Opening/closing upper cover sensor NOTE: For ease of reference, for some models is represented only the internal printer group without the external plastic chassis.

  • Page 17: Device Labels

    2.5 Device labels = Product code (14 digits) = Serial number = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 18: Key Functions: Power Up

    2.6 Key functions: power up POWER UP Hold down Hold down Hold down print the SETUP report perform the initialize the notch sensor with printer parameters FONT TEST and characterizes the paper Fast push Fast push Fast push enter the skip the enter the CLOCK SETUP...

  • Page 19: Key Functions: Standby

    2.7 Key functions: standby STANDBY Fast push Fast push advance the paper present the paper (manual feed) for the manual tear...

  • Page 20: Status Led Lashes

    2.8 Status led lashes The Status led indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status. STATUS LED DESCRIPTION PRINTER OFF GREEN PRINTER ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 21: Messages On Display

    2.9 Messages on display The display indicates the hardware status of device. Given in the table below are the various display messages and the corresponding device status. TK202, TK203 PRINTER READY RECEIVING DATA 01/01/14 12:00:00 SPOOLING..Device ON: no error...

  • Page 23: Installation

    3 INSTALLATION 3.1 Fixing brackets KPM202, KPM203 The device includes a kit for the assembly of two additional ixing brackets (see following igure). The kit contains: 1. Two ixing brackets; 2. No.4 ixing screws. For the assembly procedure, proceed as follows: Fix the bracket on Fix the bracket on the right side of the device. the left side of the device.
  • Page 24 The following igure shows the device overall dimensions with the two additional brackets. M4 - N°4 holes 42,5 14,5 16,5 16,5 50,85 114,3 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 25: Fixing Slots

    3.2 Fixing slots TK202, TK203 The device is provided with two slots for the mounting of the machine on desk. The slots are placed at the bottom of the machine (see following igure) SECTION D-D...
  • Page 26 The height A shown in the previous figure varies according to the accessory mounted to the device (see Chapter 9). Arrange the desk with two fixing pins according to the measures shown in the previous page and the values of the height A listed in the table below.

  • Page 27: Connections

    3.3 Connections The following igures show the possible connections for the devices. KPM202, KPM203 RS232 Power supply cable (included) standard cable Serial standard cable Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: If serial and USB connectors are inserted, communication port is USB.
  • Page 28 TK202, TK203 RS232 USB cable (included) Power supply cable (included) Serial cable (included) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: If serial and USB connectors are inserted, communication port is USB.

  • Page 29: Pinout

    3.4 Pinout POWER SUPPLY Male Molex connector vertical (no. 39-30-0060) 1 +24 Vdc 2 +24 Vdc 3 +24 Vdc 4 GND 5 GND 6 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female connector 18 AWG cable Molex (n.39-01-2065) Cable Signal...

  • Page 30: Rs232 Serial Interface

    RS232 SERIAL INTERFACE Female DB9 connector 1 DCD 2 TX During transmission, takes the values “0” and “1” depending on data 3 RX During reception, takes the values “0” and “1” depending on data 4 DSR 5 GND 6 DTR When “1”, printer is power on 7 CTS 8 RTS...

  • Page 31: Driver And Sdk

    3.5 Driver and SDK The drivers are available for the following operating system: OPERATING SYSTEM DESCRIPTION INSTALLATION PROCEDURE Driver for Windows XP Driver for Windows VISTA (32/64bit) From the START menu, press Run Driver for Windows 7 (32/64bit) and type-in the path where the SW Windows was saved on your PC, then click OK.

  • Page 33: Operation

    4 OPERATION 4.1 Adjusting paper width Paper width may be adjusted from 40mm to 82.5mm by pressing the unlocking button and moving the adjustable paper guide as shown in the igure. To manage paper width from 20mm to 40 mm, apply the spacer on the adjustable paper guide (see following igure), then adjust the paper width.

  • Page 34: Adjusting The Alignment Sensors

    4.2 Adjusting the alignment sensors The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal side and on the non-thermal side of paper as shown in the following igure. The device user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper (see next paragraphs).
  • Page 35 To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover (see par.4.4) and move the sensors to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 36: Switch The Device On

    4.3 Switch the device ON KPM202, KPM203 Power supply cable (included) EXTERNAL POWER SUPPLY UNIT (OPTIONAL) Connect the power supply cable to an external power supply unit. The green led turn on and the device is ready. RS232 KPM202 IN DC 24V 0.8A Power supply cable KPM203...
  • Page 37 TK202, TK203 Power supply 24V (included) Remove the connectors cover. Power supply 220V (included) Connect both the power supply cables (24V and 220V) to the power supply and connect the cable 220V to outlet. RS232 PRINTER READY TK202 01/01/14 12:00:00 IN DC 24V 0.8A...

  • Page 38: Loading The Paper Roll

    4.4 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the printer to locate and remove any scraps of paper. TK202, TK203 Open the upper cover Open the of the device.
  • Page 39 ROOM Wait until the paper is automatically loaded. TK202, TK203 Close the upper cover of the device. Close the Insert the paper into the input mouth so that it unrolls upper plastic cover. correctly. Be sure that the paper is correctly positioned into paper guides.

  • Page 41: Configuration

    5 CONFIGURATION 5.1 Coniguration mode To enter the coniguration mode and print a SETUP report with the operating parameters of the device, proceed as follows. KPM202, KPM203 Power supply cable (included) While pressing the LF LINE FEED key, switch on the printer by connecting the power supply cable. The device prints the report with the settings parameters.
  • Page 42 Enter printer setup Press the LF LINE FEED key to enter the configuration mode. TK202, TK203 RS232 Power supply cable (included) While pressing the LF LINE FEED key, switch on the printer by connecting the power supply cable.
  • Page 43 The device prints the report with the settings parameters. Enter printer setup Press the LF LINE FEED key to enter the configuration mode.

  • Page 44: Setup Report

    5.2 Setup report The following igure shows the setup report of the device. KPM202 printer SCODE: <code> rel 1.00 PRINTER NAME and BCODE: <code> rel 1.00 FIRMWARE MODULES FCODE: <code> rel 1.00 UCODE: <code> rel 1.00 RELEASE DCODE: <code> rel 1.00 CPLD rel 1.00 PRINTER SETTINGS PRINTER TYPE ........KPM202 Barcode Reader ........Not Present RFID module ........Not Present PRINTING HEAD TYPE .......KPA80...

  • Page 45: Printer Status

    5.3 Printer status The printer operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model Barcode Reader presence of the barcode reader RFID module presence of the RFID reader/writer PRINTING HEAD TYPE print head model INTERFACE interface present ETHERNET TYPE Ethernet connection type PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST...

  • Page 46: Printer Parameters

    5.4 Printer parameters These devices allow the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: SVELTA CUSTOM/POS RS232 BAUD RATE Communication speed of the serial interface:...
  • Page 47 NOTE: the parameter is printed only with CUSTOM/POS emulation enabled. CHARS / INCH Font selection: KPM202, TK202 KPM203, TK203 A = 11 cpi, B = 15 cpi A = 16 cpi, B = 23 cpi A = 15 cpi, B = 20 cpi...
  • Page 48 NOTCH/B.MARK Position of the alignment notch and choice of appropriate notch sensor: POSITION Disabled the notch alignment is not performed Top = the notch position is detected by the upper sensor (relection) Bottom = the notch position is detected by the lower sensor (relection) Transparence = the notch position is detected by both the sensors (transparence) NOTCH/B.MARK Threshold value (in percent) for the recognition of the presence of notch by the notch...
  • Page 49 NOTCH/B.MARK Minimum length for the alignment notch: MIN. WIDTH 0 mm 5 mm 10 mm 15 mm 20mm 1 mm 6 mm 11 mm 16 mm 2 mm 7 mm 12 mm 17 mm 3 mm 8 mm 13 mm 18 mm 4 mm 9 mm...

  • Page 50: Hexadecimal Dump

    5.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 51: Calendar Clock

    5.6 Calendar clock The devices are equipped with a Real Time Clock. During power-up, held down the LF LINE FEED key to enter in the printer coniguration mode. Press the S1 key to enter in the clock coniguration (see following igure). Press the LF LINE FEED key to modify date/time; the device will print the updated date and time. Follow the instructions printed on the paper for the key functionality.
  • Page 52 TK202, TK203 The devices are equipped with a Real Time Clock. Proceed as follows to set the clock. 2 3 4 5 6 7 8 9 LF = ENTER SETUP... FF = EXIT SETUP... Clock Setup 01/01/14 12:00:00 During power-up, press the LF LINE FEED key to enter the setup configuration.

  • Page 53: Maintenance

    6 MAINTENANCE 6.1 Printer paper jam Open the upper covers of the device (see previous paragraphs). Close the upper covers of the device (see previous paragraphs). ROOM Insert the paper (see previous paragraphs). NOTE: For ease of reference, in some igure is rep- Remove the damaged paper and check the presence for paper scraps inside the device.

  • Page 54: Planning Of Cleaning Operations

    If you use the device in dusty environments, you must reduce the intervals between the cleaning operations. For ease of reference, in the following pages, for some models is represented only the printer group without the external plastic chassis. (1) Don’t use any ammonia-based product (only for TK202, TK203)

  • Page 55: Cleaning

    6.3 Cleaning For periodic cleaning of the device, see the instructions below Case Paper path Disconnect the power supply cable. Disconnect the power supply cable and open the upper device covers (see previous paragraphs). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not use alcohol, solvents, or hard brushes.
  • Page 56 Printing head Printing roller Disconnect the power supply cable and open the upper Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 57 Sensors Display Disconnect the power supply cable. Disconnect the power supply cable and open the upper device covers (see previous paragraphs). ATTENTION: Do not use alcohol, solvents, or hard brushes. ATTENTION: Do not let water or other liquids get inside the machine. Do not use alcohol, solvents, or hard brushes.

  • Page 58: Upgrade Irmware

    6.4 Upgrade irmware 9. Select the serial communication port (e.g. COM1): WARNING: During communication between PC and device for the irmware update it is strictly forbidden to disconnect the communication cable or to remove the power supply of the devices not to endanger the proper functioning of the machine. NOTES: The latest irmware of the device is available in the C:\KPM202.PSW...
  • Page 59 Update via USB interface 9. Select item USB and then select the USB device among those proposed (e.g. KPM202): ATTENTION: Only during the irmware update, the connection be- Custom KPM202 tween PC and device must be direct, without the use of HUB device.

  • Page 61: Specification

    Sensors translucent gap/hole (setting by software), frontal and upper cover open, external near paper end, MTBF 84 080 hours Noise TK202, TK203 75 dBA Emulations CUSTOM/POS, SVELTA INTERFACES USB port 12 Mbit/sec RS232 serial port...
  • Page 62 High quality = 110 mm/sec KPM202, TK202 Normal = 170 mm/sec High spped = 200 mm/sec High quality = 100 mm/sec KPM203, TK203 Normal = 125 mm/sec High speed = 150 mm/sec PAPER Thermal rolls, heat-sensitive side on outside of roll...
  • Page 63 Cardboard or plastic DEVICES ELECTRICAL SPECIFICATIONS Power supply 24 Vdc ±10% Medium consumption KPM202, TK202 0.8 A KPM203, TK203 0.6 A Stand-by consumption 0.14 A POWER SUPPLY ELECTRICAL SPECIFICATIONS cod.963GE020000004 Power supply voltage Auto Range, 90-132 VAC & 190-264 VAC...

  • Page 64: Character Speciications

    Chars / sec 2900 3800 5300 Lines / sec Characters (L x H mm)-Normal 2.25 x 3 1.75 x 3 1.25 x 3 KPM203, TK203 Character set Character density 16 cpi 23 cpi 30 cpi Number of columns Chars / sec 5300...

  • Page 65: Device Dimensions

    7.3 Device dimensions KPM202, KPM203 Length 191 mm Height 123 mm Width 160 mm Weight 3500 g NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed. M4 - N°4 holes 14,5 42,5 50,9 114,3...
  • Page 66 TK202, TK203 Length 252.1 mm Height 192.6 mm Width 216 mm Weight 4000 g NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed and without paper roll. 252.1...

  • Page 67: Device Dimensions With Paper Roll Holder

    7.4 Device dimensions with paper roll holder TK202, TK203 Length 411.2 mm Height 212.7 mm Width 216 mm NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed and without paper roll. 411,2 386,2 61,2 135,6 107,4...

  • Page 68: Device Dimensions With Ticket Tray

    7.5 Device dimensions with ticket tray TK202, TK203 Length 464 mm Height 192.6 mm Width 216 mm NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed and without paper roll. 211,6 252,1 61,2 135,6...

  • Page 69: Power Supply Dimensions Cod. 963Ge020000004

    7.6 Power supply dimensions cod. 963GE020000004 Length 146,2 ± 0,5 mm Height 39 ± 0,5 mm Width 75,2 ± 0,5 mm NOTE: All the dimensions shown in following igures are in millimetres. AC INLET +24V DC OUTPUT WIRE 146,2 ± 0,5...

  • Page 70: Paper Speciication

    7.7 Paper speciication NOTE: All the dimensions shown in following igures are in millimetres. Paper with black mark The following image shows the placement of the black mark on paper. The notch can be printed both on the thermal side and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper. For more information about the use of paper with black mark see Chapter 10.
  • Page 71 Fanfold paper with hole The following image shows the placement of the hole on the paper. The hole can be positioned across the width of the ticket. To manage tickets with hole, set the parameter “Notch / B.Mark position” to “Transparent” (see par. 5.4). For more information about the use of paper with hole see Chapter 10.
  • Page 72 Paper with labels The following image shows a portion of paper with labels. To manage paper with label, you need to set a negative value for the parameter “Notch distance” (see par. 5.4). For more information about the use of paper with hole see Chapter 10. PAPER WIDTH from 20 to 82.5 mm...

  • Page 73: Character Sets In Custom/Pos Emulation

    7.8 Character sets in CUSTOM/POS emulation The device has 3 embedded fonts of varying width: 11, 15, 20 cpi for the 200 cpi model and 16, 23, 60 cpi for the 300 dpi model. Each of these fonts offers the following code tables: PC437, PC850, PC860, PC863, PC865, PC858 PC437 CODE TABLE (Usa, Standard Europe) “...
  • Page 74 PC850 CODE TABLE (Multilingual) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 75 PC860 CODE TABLE (Portuguese) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 76 PC863 CODE TABLE (Canadian, French) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 77 PC865 CODE TABLE (Nordic) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E 003F...
  • Page 78 PC858 CODE TABLE (Euro symbol) “ & ‘ Char 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 002A 002B 002C 002D 002E 002F < > Char 0030 0031 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 003D 003E...
  • Page 79 In CUSTOM/POS emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type (every character of the font must have the same dimension). The check is made by the device when the font is selected. TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded fonts (11, 15 and 20 cpi for the 200dpi model and 16, 23 and 30 cpi for the 300dpi model).

  • Page 80: Character Sets In Svelta Emulation

    7.9 Character sets in SVELTA emulation In SVELTA emulation the device has 20 embedded fonts of varying width which may be accessed through control charac- ters (see commands description in SVELTA emulation of Command Reference). The following list shows the font available and relative dimensions in dot: •...

  • Page 81: Consumables

    THERMAL PAPER ROLL weight = 180 g/m width = 82.5 mm Ø external = 150 mm Ø core = 45 mm TK202, TK203 67A00000000300 THERMAL FANFOLD MODULE (100 tickets) weight = 105 g/m dimensions = 155 mm x 65 mm...

  • Page 83: Accessories

    9 ACCESSORIES The following table shows the list of available accessories for device. KPM202, KPM203 DESCRIPTION CODE all models 963GE020000004 POWER SUPPLY (for technical speciications, see paragraphs 7.1) 26600000000348 ADAPTER CABLE FOR POWER SUPPLY (see the paragraph 9.2) 26600000000349 ADAPTER CABLE FOR POWER SUPPLY WITH ON/OFF SWITCH (see the paragraph 9.2) 974AU010000305 PAPER ROLL HOLDER...
  • Page 84 TK202, TK203 DESCRIPTION CODE 976BB010000003 (black) 976BB010000002 (white) 976BD010000001 (transparent) TICKET TRAY 974BA010000312 PAPER ROLL HOLDER...

  • Page 85: Paper Roll Holder

    9.1 Paper roll holder For the device is available an external paper roll holder kit 974AU010000305 (supplied as an accessory). The kit makes it possible to use paper rolls with larger diameter (Øext.150mm max). The kit includes: 1. Paper roll pin. 2.
  • Page 86 Connect the cable for the near paper end sensor (NPE) to the device connector. NPE sensor board on the opposite side Place the roll holder as shown in figure and load the paper (see previous paragraphs).
  • Page 87 The following igure shows the speciications for holder and paper roll. Ø max. 82,5 Ø max. 150 +0,2 - 0,2 NOTES: All the dimensions in igure are in millimetres. For external rolls diameter higher to 100 mm it’s recommended to use a paper pre-tensioning device.

  • Page 88: Adapter Cable For Power Supply

    9.2 Adapter cable for power supply For the device are available two adapter cable supplied as accessory, for connecting the device to the external power sup- ply unit (cod. 963GE020000004 - optional): - cod. 26600000000348 : adapter cable - cod. 26600000000349 : adapter cable with ON/OFF switch For the assembly procedure, see the following igure:...

  • Page 89: Alignment

    10 ALIGNMENT Device is provided with sensors for the use of alignment notch in order to handle: • roll of tickets with pre-printed ields and a ixed length; • Fan-Fold module of tickets with pre-printed ields and a ixed length. The alignment notch may be formed by (see par.7.7): • black mark printed on paper; • hole between two tickets; •...

  • Page 90: Enable Alignment

    10.1 Enable alignment Device is provided with two sensors for alignment, placed as follows: • one mobile sensor on the lower lat • one mobile sensor on the upper lat. To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket. To do this, you must enable the parameter “Notch/B.Mark Position”...
  • Page 91 The following igures show the usable format of paper and the corresponding sensors used for alignment: Paper with black mark on the non-thermal side direction paper feed NON-TERMAL SENSOR 1 SIDE...
  • Page 92 Paper with black mark on the thermal side direction paper feed THERMAL SENSOR 2 SIDE...
  • Page 93 Tickets with hole direction paper feed SENSOR 1 SENSOR 2...
  • Page 94 Paper with labels direction paper feed SENSOR 1 SENSOR 2...

  • Page 95: Calibration

    10.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 96 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” Peak THERMAL SIDE...
  • Page 97 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise” (as shown in igure): NON-THERMAL SIDE Peak...

  • Page 98: Alignment Parameters

    10.3 Alignment parameters The “alignment point” is deined as the position inside the ticket to use for the notch alignment. The distance between the notch edge and the alignment point is deined as “Notch Distance”. The value of “Notch Distance” varies from a minimum value of -5 mm to a maximum value of 66 mm. If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch: Alignment Alignment Alignment...
  • Page 99 To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the notch printed on the previous ticket or where the desired tear-off line is placed in the middle of the alignment notch (for example, for paper with holes or gap).
  • Page 100 The following igure shows a simpliied section of the device with the paper path and the distance (in mm) between the alignment sensors and the printing head. distance between printing line and notch sensor...
  • Page 101 CUSTOM/POS emulation To deine the alignment point you need to set the printer parameters that compose the numerical value of the “Notch Dis- tance” parameter (see par.5.4). For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on the following values: Notch Distance Sign Notch Distance [mm x 10] Notch Distance [mm x 1] Notch Distance [mm x .1] The “Notch Distance” parameter, may be modiied as follows:...

  • Page 102: Printing Area

    10.4 Printing area In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next alignment), it is important to well calibrate: • the length of the printing area of ticket according to the inter-notch distance; •...

  • Page 103: Technical Service

    11 TECHNICAL SERVICE In case of failure, contact the Technical Service by sending an e-mail to support@custom.it detailing: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 support@custom.it support@custom.it Write down the data printed...

  • Page 105: Advanced Functions

    12 ADVANCED FUNCTIONS 12.1 File sharing The device can be connected to a PC through an USB cable (see par.3.3): With this type of connection made, it is possible to manage drivers, fonts and logos of the device and conigure the operat- ing parameters by iles sharing from Mass Storage. FILE SHARING FROM MASS STORAGE 12.2 Drivers installation It is possible to install the new driver update directly into the folder “DRIVER” on the Flash Drive of the device. You can enter the Flash Drive by iles sharing from Mass Storage...

  • Page 106: Logos Management

    12.3 Logos management It is possible to store new logos in addition to default logos stored on Flash Disk. The device automatically provides to convert BMP image to the error-diffusion format in black and white. It is possible to add the new logo directly into the folder “PICTURES” on the Flash Drive of the device. You can enter the Flash Drive by iles sharing from Mass Storage. In this case, the relative parameter should be enabled during the coniguration process (see chapter 5).

  • Page 107: Setup

    12.5 Setup It is possible to conigure the default parameters for device and network setup by editing the “Setup.ini” ile on the device Flash Drive. You can enter the Flash Drive by iles sharing from Mass Storage. In this case, the relative parameter should be enabled during the coniguration process (see chapter 5). The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into some sections (indicated in square brackets). The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the default one. To modify device’s parameters, change the numeric value after the name of parameters. To set the parameter to the default value, change the numeric value with the symbol D.
  • Page 108 Notch/B.Mark Position 0*, 1, 2, 3 0 = Disabled 2 = Bottom 1 = Top 3 = Trasparence Notch/B.Mark Threshold 0, 1*, 2, 3, 4, 5, 6 0 = 30 % 3 = 60 % 6 = 90 % 1 = 40 % 4 = 70 % 2 = 50 % 5 = 80 %...
  • Page 109 RS232 Handshaking 0*, 1 0 = Xon/Xoff 1 = Hardware Busy Condition 0*, 1 0 = RxFull 1 = OffLine/RxFull USB Mass Storage 0*, 1 0 = Disabled 1 = Enabled USB Address Number 0*, 1, 2, 3, 4, 5, 6, 7, 8, 9 0 = 0 4 = 4 8 = 8...
  • Page 112 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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