Reception Is Poor - Konica Minolta Di3510f User Manual

9.1 The Fax Does not Work Properly

Reception is poor

Fax Status
The received image is
not clear.
The received paper is
blank.
No auto reception.
There are black streaks
on the received paper.
Di2510f/Di3010f/Di3510f
Apparent Cause
Is the correct paper being used?
Is the paper wrinkled by humidity?
Is there any toner left?
Is the toner bottle inserted correctly?
Is there any problem with the
connection to the receiving fax?
Is there any toner left?
Does the destination have the
document set backwards?
Is the product set to manual
reception?
Is the memory remaining low?
Is a report being printed?
Is a message displayed?
Is there any problem with the
connection to the receiving fax?
Countermeasures
Use the correct paper.
Replace the paper with new paper.
Replace toner bottle.
Insert the toner bottle correctly.
Check by making a copy with the
product. If the copy image is clear,
transmit to the destination again.
Replace toner bottle.
Check the destination.
Set to automatic reception.
Add paper if the paper runs out, and
print the documents accumulated in
the memory.
Wait until the report printout is
complete.
Understand the message according
to the display.
Make a copy from the product. If
there are no back streaks on the
paper, transmit again to the
destination.
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