LG WM3997H*A Owner's Manual page 39

WARRANTY 39
LG WASHING MACHINE LIMITED WARRANTY (USA)
WARRANTY:
LG Electronics U.S.A., Inc. ("LG") warrants your LG Washing Machine ("product") against defect in materials or workmanship
under normal household use, during the warranty period set forth below, LG will, at its option, repair or replace the product.
This limited warranty is valid only to the original retail purchaser of the product, is not assignable or transferrable to any
subsequent purchaser or user, and applies only when the product is purchased through an LG authorized dealer or distributor
and used within the United States ("U.S.') including U.S. Territories.
Note: Replacement products and repair parts may be new or factory-remanufactured and are warranted for the remaining
portion of the original unit's warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery
ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized
representative).
WARRANTY PERIOD:
Period One (1) year from date of Ten (10) years from date of Lifetime from date of
original retail purchase: original retail purchase: original retail purchase:
Scope of Warranty Any internal/functional Drum Motor
Parts & Labor (Stator, Rotor, and Hall Sensor) Stainless Steel Drum
Remark LG will provide parts & labor to Parts only Customer will be responsible for any labor or in-home
repair or replace defective parts, service to replace defective parts.
HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided, as available, during the warranty period subject to servicer availability within the U.S. To
receive in-home service, the product must be unobstructed and accessible to service personnel. If the in-home service repair
cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may
elect, at its option, to provide for transportation of the product to and from an LG authorized service center.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, or install the product or for instruction on product use.
2. Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product
installation.
3. Damage or failure caused by leaky/broken/frozen water pipes, restricted drain lines, inadequate or interrupted water supply
or inadequate supply of air.
4. Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God.
5. Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper repair includes use
of parts not approved or specified by LG.
6. Damage or failure caused by unauthorized modification or alteration to the product.
7. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
8. Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, unless such damage
results from defects in materials or workmanship and is reported to LG within seven (7) calendar days from the date of
delivery.
9. Damage or missing items to any display, open box, discounted, or refurbished product.
10. Product where the original factory serial numbers have been removed, defaced or changed in any way.
11. Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or
recreational facilities) or contrary to the instructions outlined in the owner's manual.
12. The removal and reinstallation of the Product if it is installed in an inaccessible location.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION
TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER.
NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES
OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY
FROM STATE TO STATE.
HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION:
Call 1-800-243-0000 or visit our website at www.lg.com.
Mail to: LG Customer Information Center (ATTN: CIC)
201 James Record Road, Huntsville, AL 35824
Write your warranty information below:
Product Registration Information:
Model:
Serial Number:
Date of Purchase: